Dartmouth Health Value Institute Learning Center’s Post

🚀 Case Study: How M Health Fairview Transformed EHR Training with uPerform 🚀 Have you ever wondered how to turn a chaotic training system into a seamless, user-friendly experience? That’s exactly what M Health Fairview achieved by teaming up with uPerform to revamp their EHR training. They realized their training system was a bit all over the place, so they centralized their resources in the uPerform Learning Library and created the Learning Connections (F1) Dashboard for easy access right within Epic. Here’s what they did: -Centralized all training materials -Offered virtual training that users could take at their own pace -Developed Learning Pathways to guide users through their training -Embedded microlearning directly into daily workflows And the results? -A fantastic 19-point increase in the Net EHR Experience Score for those using uPerform -Adoption of a new eConsent tool skyrocketed from 7% to 87% -Clinical Practice Model completion jumped from 20% to between 60-80% -They also slashed content creation time by 76%! This whole initiative not only made training more efficient but also boosted user engagement significantly. If you want to dive deeper into the full success story, check it out! If you’re interested in discussing how similar strategies could work for your organization, feel free to reach out—I’d love to chat!

I haven't given a training update in a few weeks, but it's not because nothing has been happening on that front. I believe it was five weeks ago when I completed the initial 16 week training program. I found the progression enjoyable and helpful, but I wasn't entirely certain what came next although I knew I wouldn't be considered fully trained for a while. In my interview, I had been told that would likely occur somewhere between 9 and 12 months of employment. Now I'm in the stage after the initial training, and I'm finding it just as interesting and helpful. In this stage, I code specific types of charts and am under 100% review - just like the initial training period. The difference between now and the initial training, though, is that my charts are graded and my grades are tallied periodically. When I reach 95% accuracy on DRG, I am released from 100% review and can send completed charts to billing without sending them back to my trainer. I was graded on OB and NB charts first. Four weeks after grading started, my work was evaluated. I scored above 95% on NB DRGs but only 93% DRG on OB. (In my defense, I had been released to choose my own OB/NB charts the previous week and ended up selecting some very difficult OB charts that may have been passed over by others. My trainer called them doozies. 😅) I was released from 100% review on NB charts, and grading continued on OB charts. One week later, my OB charts were graded again, and I passed. I can code both OB and NB charts without review now. (Note: If I have questions about a chart, I still send it to my trainer and wait for her answer/s before sending the chart to billing. It's up to me to determine whether or not I need my trainer's advice and insight. I'm keenly aware of the need to balance confidence in my coding choices with humility to recognize when I might be wrong.) Monday, I got to start focusing and being graded on medical charts for five small hospitals in our system. I am still to code some OB and NB charts every day so I don't forget what I've learned, and those are a nice break from the increased mental exercise required by the medical charts. I asked what the process is from here. It continues to be well designed and thoughtfully structured. Once I'm passed on the medical charts for these small hospitals, I'll work with medical charts for our medium hospitals. After that will be the large hospitals. Upon achieving 95% DRG accuracy on these medical charts for all hospitals, the process moves to surgical charts and follows the same sequence. I'm excited for each step of the process. I'm thrilled to have been passed on OB/NB charts and am working hard to get passed on medical charts for the small hospitals. Based upon how OB/NB grading went, I anticipate coding for a few weeks before my grades are tallied. I'll keep you posted as I progress, and I look forward to sharing new and interesting things I encounter along the way. How have you been doing lately?

How can training managers achieve more results? 📈 Training managers are often challenged to do more without additional resources. Training demands increase, but the budgets don't budge. That's why we're supporting organizations like UCHealth in transitioning to self-paced, virtual training, yielding remarkable results: ⏱️50% reduction in time to onboard new nurses 🎓50% increase in initial training satisfaction ⚡ 27% boost in self-reported efficiency These improvements demonstrate the power of intuitive training delivered in the workflow. How are you navigating these challenges? Could a shift to self-paced, virtual learning benefit your team? Let's explore how we can optimize training processes to empower healthcare professionals and improve patient care. #TrainingInnovation #HealthcareLeadership #VirtualTraining #UCHealth #EfficiencyBoost

Facing Training Struggles? See How Aspirus Made It Work! 💡 Aspirus Health recently revamped their new hire training program, and the impact has been impressive. Here are some key outcomes that show how their investment in interactive training is paying off: ⏱️ 50% Reduction in Epic Time: New nurses now spend half as much time in Epic, especially in the critical first months, thanks to streamlined training that boosts proficiency and reduces burnout risk. ✅ 96% Proficiency Rate: Aspirus’ new training approach led to 96% of new nurses passing their End User Proficiency Assessments—showing that quality, interactive training makes a real difference in readiness. If you’re looking to boost your organization’s training outcomes, let’s chat! Check out the full presentation below👇 #HealthcareTraining #NurseEducation #EpicTraining #uPerform #TrainingInnovation

Celebrating the successful formal launch of the BMJ Group Clinical Decision Support (CDS) Training Initiative in Georgia—On 13 June in Tbilisi, Georgia, BMJ Group formally launched the Clinical Decision Support (CDS) Training Initiative in Georgia, in collaboration with the Asian Development Bank (ADB) and the Ministry of Internally Displaced Persons from the Occupied Territories, Health, Labour and Social Affairs of Georgia. The event marked a pivotal moment in enhancing the healthcare system in Georgia by providing healthcare professionals with crucial tools and resources. Our involvement in this project will help to successfully build capacity and capabilities, empower healthcare professionals, and strengthen healthcare systems. The initiative, which commenced in February 2024, and will continue until 7 August 2025, builds on the success of the initial five years of the programme. The focus is on increasing impact, addressing new healthcare priorities, and working towards long-term sustainability. It will support healthcare priorities in Georgia and empower healthcare professionals by ensuring they have access to the latest medical knowledge and resources. The launch event successfully raised awareness and encouraged the use of these valuable resources among key stakeholders. Beyond offering access to BMJ Best Practice and BMJ Learning, the initiative will: - Sustain a dedicated landing page featuring links to BMJ Best Practice and BMJ Learning, alongside supplementary information for healthcare professionals - Maintain and update the current Georgian versions of 165 BMJ Best Practice topics and 76 BMJ Learning modules - Translate an additional 50 BMJ Best Practice topics and 24 BMJ Learning modules into Georgian - Conduct two webinars focused on climate change and health - Organise a course dedicated to climate change and health - Support the creation of 3-5 research papers on healthcare in Georgia Partnership and long-term sustainment The programme is supported by the Government of Georgia, with technical assistance from the Asian Development Bank (ADB). Along with our partners, we continue to seek additional funding sources to ensure the initiative’s long-term continuation and success beyond the initial 18 months. To learn more about this training initiative or to partnership with BMJ Group, contact Dr Ashley McKimm Read this full story, see the photos from the day, read a success story about our CDS initiatives, or visit our new partnerships section to see what else we do, go to our new BMJ Group website: https://lnkd.in/eq3xakv5 Tamar Gabunia Ashley McKimm Morgan K.

Patient Service training tip that medical office managers and physicians can use to develop excellent patient service skills in their staff: Active Listening: “If patients do not think that you are actually listening to them, they will feel that you do not care.” Tip: Encourage staff to practice active listening by fully concentrating on the patient, understanding their concerns, and responding thoughtfully, which will show that you have listened and do care. Teaching Tip: Conduct role-playing exercises where one staff member acts as the patient and the other practices active listening. Emphasize the importance of body language, eye contact, and not interrupting the patient. Provide feedback on these trainings to improve patient encounters. Remember we work in Healthcare so we must take the time to listen as people come to us for help and they will only come back if they feel we care about them and their needs. If you don't feel like you have the time to do this for your staff, I can help! Message me today to learn more about my Virtual Practice Administration services Tina@TopPractices.com

Patient Service training tip that medical office managers and physicians can use to develop excellent patient service skills in their staff: Active Listening: “If patients do not think that you are actually listening to them, they will feel that you do not care.” Tip: Encourage staff to practice active listening by fully concentrating on the patient, understanding their concerns, and responding thoughtfully, which will show that you have listened and do care. Teaching Tip: Conduct role-playing exercises where one staff member acts as the patient and the other practices active listening. Emphasize the importance of body language, eye contact, and not interrupting the patient. Provide feedback on these trainings to improve patient encounters. Remember we work in Healthcare so we must take the time to listen as people come to us for help and they will only come back if they feel we care about them and their needs. If you don't feel like you have the time to do this for your staff, I can help! Message me today to learn more about my Virtual Practice Administration services Tina@TopPractices.com

Elevate your healthcare training game with microlearning videos! 🎥 In this blog post, we provide valuable insights into producing effective educational content tailored for healthcare professionals. If you're seeking innovative approaches to enhance your hospital’s medical education strategy, this one's for you! Check it out! 👇 #justintime #learning #learninganddevelopment #healthcare #training #hospitals #nurses #medicaldevice #travelnurses

Stepful (YC S21) has raised $31.5M in Series B funding to address the healthcare staffing shortage with AI-powered training. According to the American Hospital Association, the U.S. healthcare system will face a shortage of 3.2 million allied healthcare workers, nurses and mental health professionals by 2026, which could result in $86 billion in increased expenses and employee burnout. Carl Madi, who spent years working at Uber and Handy, noticed this gap in the job market when the pandemic hit. With many people losing their jobs, he saw a significant shortage of medical assistants—a career with steady demand and good pay. However, most training programs for these roles were expensive and time-consuming, taking up to two years and costing as much as $20,000. To fill this gap, he teamed up with Tressia Hobeika and Edoardo Serra in 2021 to create Stepful, an AI-powered program that trains people for entry-level healthcare jobs like medical assistants and pharmacy technicians in just four months, at a fraction of the cost—around $2,500. Stepful’s program balances flexibility with structure, allowing students to learn asynchronously through their phones while attending weekly instructor-led classes. After completing coursework, students are placed with one of Stepful's 8,000 partner clinics or hospitals for hands-on training. With a 75% graduation rate, Stepful supports students through AI-driven alerts and human coaching to keep them on track. The company has grown rapidly— they're expecting to enroll 30,000 students in 2024— and employers are eager to hire graduates, often offering jobs after their training. Congrats to the team on the Series B! https://lnkd.in/eHx_ZZ4R

We are committed to empowering long-term care staff with the knowledge and skills necessary to provide exceptional care. Our tailored training programs are designed to foster a culture of excellence within facilities, ensuring that staff are well-prepared to meet the unique needs of residents. 🎓 Comprehensive Training Modules: Our online toolkit covers a wide range of topics, from basic care procedures to advanced medical care, including the use of new technologies and methodologies. This comprehensive approach ensures that all staff members, regardless of their previous experience, gain the expertise needed to excel in their roles. 🔍 Customized to Facility Needs: Understanding that each long-term care facility has its unique challenges and requirements, MasVida’s training programs are customized to address the specific needs of each facility through out onsite or virtual in-services. This tailored approach maximizes the relevance and impact of the training, enhancing staff capabilities more effectively. 🤝 Interactive and Engaging Learning Methods: We employ a variety of interactive training methods, including virtual training, online videos, and live demonstrations, to keep staff engaged and facilitate practical learning. These methods help staff retain information better and apply their new knowledge confidently in real-world scenarios. 🔄 Ongoing Education and Support: Education doesn’t stop at initial training. MasVida provides ongoing education and support to ensure that staff are up-to-date with the latest care practices and health care regulations. Regular updates and refresher courses help maintain high standards of care and continuous professional development. 🌟 Impact on Care Quality: By empowering staff with knowledge and skills, MasVida’s training programs directly contribute to improved care quality. Well-trained staff are more competent and confident in their roles, leading to better patient outcomes and higher levels of resident satisfaction. We believe that well-trained staff are the cornerstone of excellent patient care. Our commitment to providing tailored, comprehensive training programs reflects our dedication to the well-being of residents in long-term care facilities and the professional growth of their caregivers. - - - #longtermcare #nursinghome #healthcare Follow our LinkedIn page for more educational content like this! 🔔  Discover the advantages of a MasVida solution. Hit our profile picture and click 👆Visit Website to learn more about us.