Olo

📟 Ur ordr is rdy ⬆️ That was 20 years ago We have come a long way from our text message ordering roots, but our purpose hasn't changed: to help restaurants create experiences so good that guests come back for more. ⬇️ This is now In less than 3 minutes, Olo Founder & CEO Noah Glass introduces the Olo Guest Data Flywheel—a strategy for restaurants to win repeat guests & drive profitable traffic.

Who's going to the Restaurant Leadership Conference? 🙋♂️🙋♀️ Team Olo is excited to see you. 👥: Jo Lambert, Shad Foos, Alayna Sullivan, Katie M. Cofer, M.S., Sean J. Marrero, Jennifer Tyler, Jenna Land, Sam Deacon, Raymond Kalivas

That's the sound of: ⚪ $$$ ⚪ Consolidated payments ⚪ Easy to set up and secure payment terminals ⚪ The only restaurant-built payment system ✅ All of the above Deliver seamless in-store payment experiences to your guests with Olo Pay Card-Present. Learn more: https://lnkd.in/e9_civdJ

Catch up on the news around the restaurant industry with Alayna Sullivan in this week's Friday Five 📹 Chick-fil-A Restaurants, Papa Johns, Waffle House, Inc., Portillo's QSR Nation's Restaurant News Restaurant Business Online The MICHELIN Guide

Have you seen this scene from The Bear? Nightmare fuel. It’s one thing to offer online ordering—it’s another to make it work at scale. Unlike counter service or drive-thru, online orders don’t arrive in a neat queue. They flood all at once, adding to demand across all channels and putting immense pressure on kitchen operations. Digital ordering can lead to delays, frustrated guests, and operational chaos without the right guardrails. To succeed, brands need three must-haves: 1️⃣ Order Throttling Helps restaurants manage the volume of orders flowing into the restaurant based on strategies that work best for the brand. 2️⃣ Accurate Order Ready Times Ensure guests receive their orders exactly when expected, improving efficiency and satisfaction. Olo OrderReady AI is trained with historical order data specific to each restaurant, increasing quoting accuracy. 3️⃣ Reliable Infrastructure Support high-volume, enterprise-level ordering with a platform built for consistent precision. Scaling digital ordering isn’t just about growing volume; it’s about growing sustainably. And that requires the right technology, controls, and a deep understanding of how to make digital work for both the guest and the operator. And, as Carmy and Sydney taught us in The Bear, it’s best not to leave the pre-order option open 😅

Your All-Star Special is on the way 🚗💨 We're proud to partner with Waffle House, Inc. to launch its first-ever delivery program. Available now at select stores, more coming throughout the year! Read the full release: https://lnkd.in/eJRN3QtV

We're thrilled to announce that Denise Cox is now the Chief Customer Officer for Olo! Since joining Olo as EVP of Customer Experience in 2023, Denise has been a champion for our customers, driving innovation, enhancing service, and ensuring every brand we work with gets the best possible experience. Please join us in congratulating Denise on this well-deserved promotion! We can't wait to see the impact she'll continue to make. 👏

New order data just in! Apparently there's nothing more tantalizing than a hearty turducken 🍗

Data, data everywhere, but how should your brand use it? Adrian Githuku of Uber explains the distinct marketing use cases for first-party and third-party data. Thank you, Uber, for being a strategic partner at our annual customer event, #Beyond4!

📰 Did you see all the industry news this week? Hayley Vong is filling in for Alayna Sullivan and has your top headlines in the Friday Five recap. Subscribe to The Olo Feed: https://lnkd.in/d3-EC3rt Panera Bread, Olive Garden, COWBOY CHICKEN, Freddy's Frozen Custard & Steakburgers, CAVA, Chili's