QSR

Jessica Reicher and Rasheeda C. carved their paths to leading the Arby’s and Wendy’s brands for Flynn Group. Their journeys offer a blueprint for women aiming to break barriers.

Drive-thrus are evolving—Is your QSR ready for what’s next? Between shifting customer expectations, labor shortages, and digital disruption, the future of the drive-thru is anything but ordinary. Join DSA Signage for a free webinar that unpacks the latest trends and real-world strategies for optimizing your drive-thru operations in 2025. What you’ll learn: 🔹 The current state of the drive-thru landscape 🔹 How to implement tech like AI, automation & digital signage 🔹 Why a one-size-fits-all approach no longer works This is your roadmap to smarter, faster, and more efficient service. 📆 April 24th at 2pm ET 🔗 Register here: https://lnkd.in/gQ-6htEh #QSRWebinar #DriveThru2025 #RestaurantStrategy #RestaurantTech #QSRLeadership #CustomerExperience #FastCasual #FoodTech #RestaurantInnovation

Portillo's plans to serve breakfast for the first time in company history. Starting Tuesday, the fast casual will introduce morning menu items at five pilot restaurants across Chicagoland. The offerings not only include signature items, but also collaborations with local Chicago favorites, Stan’s Donuts and Metropolis Coffee. Link here: https://lnkd.in/eYuY82wq

QSRs that embrace predictive intelligence are not just sending more personalized offers—they’re improving retention, increasing repeat orders and driving higher lifetime value with every tap of the app, writes Alfred Sin.

A seasoned marketing professional, Greg Lyons was most recently the CMO of PepsiCo Beverages North America Portfolio, where he drove a dynamic approach to strategy, communications and innovation to transform PepsiCo’s beverage portfolio.

Jersey Mike's Subs opened more than 300 locations last year as it continues to expand across the country. What's next for Peter Cancro and the brand? More growth, and a continued commitment to the service and quality that have defined the brand for five decades. "We’re going to keep coming. It’s what we do,” Cancro says. Jersey Mike's Subs opened more than 300 locations last year as it continues to expand across the country. What's next for Peter Cancro and the brand? More growth, and a continued commitment to the service and quality that have defined the brand for five decades. "We’re going to keep coming. It’s what we do,” Cancro says. More: https://lnkd.in/g-V79RGF

There is no easy, one-size-fits-all solution to employing minors in QSRs. Courtney Leyes and Emily Litzinger offer their expert advice.

GoTo Foods is looking to completely disrupt the dessert space this year with its first original brand, Cinnabon Swirl. The concept—a mashup of Cinnabon and Carvel—will open in Hillsboro, Oregon, sometime in May. More than 30 additional locations are in the pipeline, with three other stores coming this year in Peoria, Arizona; Kennesaw, Georgia; and Pasadena, California.

Whether it's AI at the drive-thru, self-order kiosks, or mobile ordering, as Bob Schalow shares, the restaurant industry is not going backward in terms of technology. How leaders embrace innovation and teach their teams and customers will make all the difference to where the sector heads next. Read more here: https://lnkd.in/eqqEnfbC

Smalls Sliders has appointed Charles Watson as its new Chief Executive Officer. In his new role, Watson will prioritize franchisee success while accelerating the brand’s impressive expansion. Watson brings nearly three decades of experience driving substantial growth, most recently as Chief Executive Officer for Tropical Smoothie Cafe, where he expanded the brand to over 1,500 locations nationwide and tripled system-wide revenue to $1.42B. Read more here: https://lnkd.in/eEzJWtGt