ACI World - Airports Council International

✈️ We are airports. Our mission? To contribute to the safety, security and sustainability of the global aviation industry by advancing the collective interests of airports and the communities they serve. 👇 And that’s just the beginning. #ACIWORLD Justin Erbacci Antoine Rostworowski Veronique Demers, MBA Dimitri Coll Nathalie Herbelles Pierre Charbonneau Darryl Dowd Dominic Têtu Deena Zilman

👏 Well done! Rome Fiumicino Airport and Rome Ciampino Airport have been upgraded to Level 2 in ACI’s Accessibility Enhancement program as a result of their continuous work in providing quality, safe, and caring services to passengers with special needs. “As a vital infrastructure, the airport must be accessible to everyone. Ensuring full accessibility at Rome Fiumicino and Ciampino airports means meeting the needs of every passenger, including those with disabilities or reduced mobility. However, our commitment goes beyond operational aspects. With a forward-looking approach, we actively promote a culture of inclusion and respect for diversity through initiatives across the region. In this way, accessibility becomes not only an essential technical requirement but also an integral part of a broader vision that creates social value and fosters shared awareness.” — Marco Troncone, CEO, Aeroporti di Roma 🔗 Learn more about the ACI AEA program: https://bit.ly/3oUC2vs ACI EUROPE

👏 CNN Travel reports on ACI World’s preliminary airport rankings. Despite geopolitical and economic challenges, these airports have successfully maintained their top rankings—positioning themselves for continued growth. 📍 Read the article: https://lnkd.in/erQmq9Bz Air ‘traffic is back’: These are the world’s 10 busiest airports | CNN Airports Council International on Monday released its ranking of the world’s busiest airports, and Atlanta’s airport was once again No. 1 for 2024. Global passenger numbers have finally surpassed pre-pandemic levels. Marnie Hunter

🔴 Global Update: NEW Top 10 Busiest Airports in the World Released ACI World today offers an exclusive first look at the 2024 rankings of the world’s busiest airports, showcasing their resilience in navigating global uncertainty. Explore the full announcement: https://lnkd.in/eEd6bJ57 🔝 Busiest airports in 2024 by total passengers: • ATL – Hartsfield-Jackson Atlanta International Airport, USA • DXB – Dubai International Airport (Dubai Airports), United Arab Emirates • DFW – Dallas Fort Worth International Airport (DFW), USA • HND – Tokyo Haneda Airport (HANEDA AIRPORT ENTERPRISE, K.K.), Japan • LHR – Heathrow, United Kingdom • DEN – Denver International Airport - City & County of Denver Dept of Aviation, USA • IST – iGA Istanbul Airport, Turkey • ORD – O’Hare International Airport, USA • DEL – Indira Gandhi International Airport (Delhi International Airport Ltd), India • PVG – Shanghai Pudong International Airport, China Airports Council International - ACI Africa Airports Council International - ACI Asia-Pacific & Middle East ACI EUROPE Airports Council International - Latin America and Caribbean - ACI LAC Airports Council International - North America

✈️ Can aviation ever be sustainable? In this episode of Radio Davos, recorded during Aviation Day hosted by the World Economic Forum’s Airports of Tomorrow initiative, global leaders explore the pathways to net zero. 🎙️ Hosted by: – Robin Pomeroy, Podcast Editor, World Economic Forum – Laia Barbarà, Head of Climate Strategy – Net Zero, World Economic Forum Featuring insights from: – Justin Erbacci, Director General, ACI World – Paul Griffiths, CEO, Dubai Airports – Ayesha Choudhury, Chief Commercial Officer, Infinium 🎧 Listen here: https://spoti.fi/425LlcX

👏 Well done to everyone involved in strengthening airside safety in the Pacific! This week, ACI World Global Training delivered the GSN 2 – Airside Safety and Operations course in Honolulu (HNL), tailored to meet Federal Aviation Administration regulatory needs and local operational contexts. Throughout the week, participants explored key topics: ✅ Airside inspections and safety reporting protocols aligned with FAA expectations ✅ Aerodrome physical characteristics ✅ Signs, markings, and Navaids ✅ Runway Incursion Awareness and Prevention ✅ Runway Excursion Casual Factors Thank you to our ACI Accredited Training Partner, the Hawaii Department of Transportation – Airports Division, for the great collaboration in strengthening regional training capacity. Discover upcoming training opportunities: https://bit.ly/44iOYh1 State of Hawaii, Department of Transportation #ACITraining #AviationSafety #PacificAirports #AirsideOperations Dimitri Coll, Veronique Pell - Lescaut, Issa Castro, Mona Lisa Nazareno, Arshini Juneja

🙌 Wrapping up three days of insights and collaboration at #PTExpoConf The ACI World delegation engaged in valuable discussions with airport leaders and industry partners—advancing shared priorities and shaping the future of aviation. 📘 Panel discussion: Developing the airport workforce Speakers shared practical strategies for attracting talent, driving innovation in learning, and building resilient teams: • Fabiola Pfauser, Vice President, Product Management – Flughafen München • Fernando Landázuri, Operations Manager – ASUR • Richard Moxon, Associate Professor of Airport Management – Cranfield University Moderator: Caelie Tweedie Smith, Manager, Training Programs Portfolio – ACI World Alongside the panels, the ACI World booth remained a hub for meaningful exchanges with members, partners, and peers. Thank you to everyone who connected with us in Madrid. We look forward to continued collaboration. Antoine Rostworowski Jean-Sebastien Pard Darryl Dowd Valeria Guillen Orantes Passenger Terminal EXPO & CONFERENCE ✈️

🔴 A continued conversation at Day 2 of #PTExpoConf brought powerful insights on the future of aviation security—exploring workforce transformation, training, risk management, and cybersecurity. 🔵 Panel discussion: Evolving workforce demographics and recruiting/training/retention in AVSEC Speakers: • Audur Sveinsdottir, Director of airport security, Isavia • Caelie Tweedie Smith, Manager, training programs portfolio, ACI World • Scott Dullard, General manager, operations, Melbourne Airport • Sophie Hibbin, Senior technical advisor, CAA International - Part of the UK CAA Moderator: Neville Hay Avsec PM, MSyl, M.ISRM, Director of training, INTERPORTPOLICE 🔵 Panel discussion: Risky business – interdisciplinary strategies for managing risk in aviation security Speakers: • Wendy Reiter, Director of aviation security and public safety, Port of Seattle • Raquel Chinea, Head of cybersecurity, AESA - Agencia Estatal de Seguridad Aérea • Antoine Rostworowski, Senior vice president – programs and commercial services, ACI World • David Peeples, CEO, Intellisoft Moderator: Mark Crosby, Vice president of aviation, McCarthy Building Companies, Inc. 📸 Thank you to everyone who visited the ACI World booth—it’s always a pleasure to connect in person. Passenger Terminal EXPO & CONFERENCE ✈️ Valeria Guillen Orantes

Next stop: Arusha, Tanzania ✈️ 📅 April 24–30, 2025 Our Director General Justin Erbacci will speak at the 73rd ACI Africa Board and Committee Meetings and Regional Conference & Exhibition, joining leaders working toward a stronger aviation ecosystem. Hosted by Tanzania Airports Authority (TAA). Learn more: https://lnkd.in/dfTFYz8j Airports Council International - ACI Africa #ACIAfrica #ACIAfricaArusha #SEEYouInArusha

🌍 A huge ACI World delegation attends the Passenger Terminal EXPO & CONFERENCE 2025 in Madrid, Spain. We joined global airport leaders to discuss the future of our industry—from AI and inclusive design to risk management and evolving passenger expectations. Here’s what stood out from today’s discussions: 🔹 Conversation: Tomorrow's airports and aviation – how do CEOs see the industry evolving through the integration of AI and eVTOL? • Candace McGraw, CEO, CVG Airport - Cincinnati/Northern Kentucky International Airport • Justin Erbacci, Director General, ACI World Moderator: Antoine Rostworowski, Senior Vice President – Programs and Commercial Services, ACI World 🔹 Panel discussion: Human-factor principles in airport security • Alan Xavier Tan, Senior Vice President, Aerodrome Safety and Aviation Security, Changi Airport Group • Darryl Dowd, Vice President, Safety, Security and Operations, ACI World • Piétrick Voyer, Director of Operations, Grantley Adams International Airport Inc. • Sophie Hibbin, Senior Technical Advisor, CAA International - Part of the UK CAA Moderator: Andrew McClumpha, Director, Standards and Practices, InterportPolice 🔹 Redefining airport experience to unlock traveler satisfaction • Valérie St-James, Senior Director of Market Research and Customer Insights, ACI World 🔹 Panel discussion: Inclusive retail – expanding revenues through accessible shopping experiences • Emily Rose Yates, NRAC Consultant, Head of Accessibility and Inclusive Design, MIMA • Jacqueline Grossgold, Chief Customer Experience Officer, The Port Authority of New York & New Jersey • Sevda Fevzi-Williams, President and CEO, Sevly Inc. • Jean-Sebastien Pard, Senior Manager, Facilitation, Passenger Services and Operations, ACI World Moderator: Jeremy Corfield, Partner, CPI 🔹 Panel discussion: Risky business – interdisciplinary strategies for managing risk in aviation security • Wendy Reiter, Director of Aviation Security and Public Safety, Port of Seattle • Raquel Chinea, Head of Cybersecurity and Aviation Security Risk, AESA • Antoine Rostworowski, Senior Vice President – Programs and Commercial Services, ACI World • David Peeples, CEO, Intellisoft Moderator: Mark Crosby, Vice President of Aviation, McCarthy Building Companies, Inc. 🔹 Panel discussion: From ‘why’ to ‘how’ – developing practical guidance for airport accessibility • Darron Freegard, Terminal Planning and Strategy Manager, Perth Airport • Antoine Rostworowski, Senior Vice President – Programs and Commercial Services, ACI World • Kirk Goodlet, PhD, IAP, Senior Director, InterVISTAS Consulting Moderator: Claire Donnellan, MBA, GAICD, IAP, Director, Customer Centric Consulting Passenger Terminal EXPO & CONFERENCE ✈️ #PTExpoConf