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LEARN HOW SAP BUSINESSOBJECTS IS
USED AT BEC AND SOME OF THEIR
CHALLENGES RESOLVED WITH 360SUITE
7TH OF MARCH 2019 @ SAP DENMARK
Carsten Breit Bedsted
SAP Businessobjects Architect (BEC)
CONTENTS
1. About BEC
2. BI in BEC
3. Promotion
4. Businessobjects Metadata
5. Platform administration
6. What’s next..
| 2BEC: Digital ambitions – together
BRIEF INTRODUCTION TO BEC
IT PARTNER FOR FINANCIAL COMPANIES IN DENMARK
79 % FULL SERVICE BANKS
6 % NICHE BANKS
15 % FINANCIAL INFRASTRUCTURE
BEC’s turnover
distributed among
customers
25%of Danish companies
use a BEC bank as
their primary bank
(measured by
no. of NemKonti)
20%af all Danes use
a BEC bank as
their primary bank
(measured by
no. of NemKonti)
| 3
Employees
713
FTE (avg. 2017)
Customers
+50
Turnover
1.539
mill. DKK (2017)
Founded
1964
BEC: Digital ambitions – together
WHY BEC?
| 4
▪ Full service IT
▪ Financial focus
▪ Deep business and sector knowledge
▪ Many different financial companies
▪ Coherent solutions
▪ Stable and secure IT infrastructure
BEC: Digital ambitions – together
Accounts Customers
Payments
Loans
and credits
Custody
accounts
Trade
Portfolio
management
Investment
advice
Pension Real estate
Customer
engagement
management
Cash
management
Online
banking
ATM
Network
Workplace
concept
Risk and
finance
Business
intelligence
API’s
Output
to eBoks,
letters etc.
Specialized
solutions from
fintechs or other
third parties
Specialized solutions
for customers
(developed by BEC
or the customer)
Facing the customers Capital markets
Core systems
Other tools for advisors
Controlling and analysis
Basic infrastructure
STANDARD SOLUTIONS FOR BANKS
| 5
COVERING ALL PROCESSES IN A BANK AS WELL AS INTEGRATION TO SPECIALIZED SOLUTIONS
BEC: Digital ambitions – together
DIFFERENT CUSTOMERS, DIFFERENT REQUIREMENTS – DEVELOPING BEC
| 6
SERVICE CUSTOMERS MEMBERS
BEC: Digital ambitions – together
BUSINESS PARTNERS
| 7BEC: Digital ambitions – together
CONTENTS
1. About BEC
2. BI in BEC
3. Promotion
4. Businessobjects Metadata
5. Platform administration
6. What’s next..
| 8BEC: Digital ambitions – together
BEC: Digital ambitions – together | 9
BI IN BEC
DATA WAREHOUSE FROM ABOVE
Data Warehouse
Data Lab
API (INFO)
DB2
Calypso
Rating
Eksterne
data
API (GF)
Bank
specific
systems
Segmentering
System
for”Own
Data”
Scoring and AI
Process
support
Anti Money
Laundering
Self service
Model development
Authority
reporting
BEC: Digital ambitions – together | 10
BI IN BEC
DATA WAREHOUSE FACT SHEET
Data Warehouse
Data Lab
API (INFO)
Sources
API (GF)
Bank
specific
systems
Standard rapports
Self Service
480 million
new rows per
day
9200 millioner
rows read per
day
48000 jobs per day
17% new code
per year
52% data growth
per year
(eksponentially)
Daily :
• +500 Analysts
• +900 Frequent Jobs
• +50000 user queries
150+ users
online all day,
any day
BI IN BEC
BEC: Digital ambitions – together | 11
▪ Primary reporting tool for BEC
▪ Integrated into I*Net (OpenDocument)
SAP BUSINESSOBJECTS FACT SHEET
Common
Reports
+400
Common
Universes
+40 (123)
BO 4.2
Servers
11
Users
+8000
BO 3.1
Servers
+100
SAP BUSINESSOBJECTS ENVIRONMENTS
| 12
BI IN BEC
BO 3.1 – Getting decomissioned Q2 2019
▪ +1 server per customer
▪ +100 servers (50 Standalone Prod. servers)
BO 4.2 – In production since 12/12-2018
▪ Consolidated setup – all banks
▪ 11 servers in a clustered setup, 2 nodes each for
▫ DEV
▫ TEST
▫ UTST
▫ PROD
▪ Standalone servers
▫ Staging (BO 3.1 mastercopy in 4.2)
▫ Sandbox
▫ BO Tools Server (Backup, Deploy, Monitoring)
Staging server
Production Cluster
Test Cluster
Utest Cluster
Development Cluster
Sandbox
Staging server
Source Server – 50 BO 3.1 servers
BO Tools Server
SAP BusinessObjects 4.2 SP5SAP BusinessObjects XI 3.1 SP7
BEC: Digital ambitions – together
CONTENTS
1. About BEC
2. BI in BEC
3. Promotion
4. Businessobjects Metadata
5. Platform administration
6. What’s next..
| 13BEC: Digital ambitions – together
PROMOTION
BEC: Digital ambitions – together | 14
3.1 Promotion/deployment process (light):
▪ Developer creates a biar file with
Import Wizard
▪ Developer sends biar file to the platform
administrator (JN Data)
▪ Platform administrator imports biar to
BO Federation
▪ Process
Challenges
▪ BO Federation delete solution(s) on
destination servers
▫ No special reason for doing that (bug, timeout)
▫ No solution out of the box
▫ Not the same server, N out of the BO servers could get content deleted
▫ Production down on different solutions
▫ Metadata solution to check all solutions on all servers
▪ Monthly promotion/deploy because of these issues
PROMOTING SECURITY AND OBJECTS - HISTORICALLY
PROMOTION
BEC: Digital ambitions – together | 15
▪ POC on the right tool
▪ Tools in scope
▫ SAP BO LCM 1.0
▫ not a mature product in this version
▫ APOS Administrator
▫ Meeting with a demo
▫ The tool did not cover all our automation needs, extra Development necessary
▫ GB&Smith 360Suite (360Plus)
▫ Meeting with a demo
▫ Tool qualifies for the POC
FIND A BETTER PROMOTION TOOL
PROMOTION
BEC: Digital ambitions – together | 16
▪ POC showed that 360Plus is ”The Promotion Tool”
▪ Replaces BO Federation and Import Wizard
▪ No SDK (build on SDK fra SAP)
▪ BEC takes over the promotion task from JN Data
▪ Promotion Scenarios
▫ Live 2 Live promotion
▫ Biar 2 Live promotion
▪ Promotion biars made by the deploy team (version)
▪ Powershell GUI and Web service call promotes:
▫ 1 bank, N bank or all banks
▫ To all test environments
▫ To all prod environments
360PLUS THE NEW PROMOTION TOOL
PROMOTION
BEC: Digital ambitions – together | 17
▪ Backup og version control
▫ Incremental backup with multiple versions
▫ Automated backup via scheduler
▫ Fast recovery objects
▫ For development and all production environments:
▫ BO 3.1 & 4.2
PROMOTION
BEC: Digital ambitions – together | 18
▪ Pros
▫ Fast and easy to create promotions jobs
▫ Robust Promotion, we are know able to
▫ Do promotion in normal business hours (no
extra cost)
▫ No extra testing, logfile gives full overview
▫ Not a single production down related to
promotion with this tool !
▫ Fast support
360PLUS PROS AND CONS
• Cons
◦ Nothing
Nice to have
• Best practice document for:
• Promotion
• Backup
• Server setup
• User2user forum with Wiki for practical
expirences
CONTENTS
1. About BEC
2. BI in BEC
3. Promotion
4. Businessobjects Metadata
5. Platform administration
6. What’s next..
| 19BEC: Digital ambitions – together
BUSINESSOJECTS METADATA
BEC: Digital ambitions – together | 20
WHAT’S THE DEAL
BO 3.1 and BO 4.2
▪ Extract metadata with SDK
▫ COM, home made solution
▫ Java
▫ .Net
▪ Query Builder (../AdminTools)
▪ CMS Database Driver (BO 4.2)
▫ And a universe
BUSINESSOJECTS METADATA
BEC: Digital ambitions – together | 21
▪ Explore and analyze Business Objects metadata,
replacing SDK in Excel and home made
MetaData solution.
▪ Snapshots of metadata extracts, combines
▫ Universes and documents (impact analysis),
▫ security, users and groups
▫ Auditor
▫ Across versions/snapshots for all environments
▪ 80 standard Webi documents + standard universes (360Eyes)
▪ Access for BEC developers
▫ access to 360Eyes ”planned” for all banks/users in BO 4.x
360EYES
BUSINESSOJECTS METADATA
BEC: Digital ambitions – together | 22
▪ Pros
▫ Easy access to metadata about
▫ all objects, located on all servers
▫ Impact analysis
▫ Replaces all custom made metadata solutions
▫ Fast support
360EYES PROS AND CONS
• Cons
◦ ☺
Nice to have
• User2user forum with Wiki for practical
expirences
• Share webi reports etc.
CONTENTS
1. About BEC
2. BI in BEC
3. Promotion
4. Businessobjects Metadata
5. Platform administration
6. What’s next..
| 23BEC: Digital ambitions – together
PLATFORM ADMINISTRATION
BEC: Digital ambitions – together | 24
SEGREGATION OF DUTIES
▪ New consolidated platform, “BEC Cloud” with a lot of tenants
▪ Roles
▫ Platform administrators
▫ Developers, core development – no connections, restrictions etc.
Role-Tool-Access Platform Administrator Developer
Access to DEV/TEST/UTST/PROD DEV/TEST
360Eyes Yes (build / query) Yes (query)
360Suite (360Plus/360View) Yes No
Boxi4util Yes No
ConnectionCheck&Change Yes No
Universe Designer Security, Connection,
Restrictions, filters
Core universe
▪ Platform administrator task – new BO solution, creates:
▫ Security profile for BOXI4UTIL
▫ Runs BOXI4UTIL, which creates
▫ User Group structure
▫ Universe and Connection folder structure
▫ Links Windows AD Groups to Enterprise User Groups
▫ Universe
▫ 50 connections (thank you for the new feature: copy/paste)
▫ Run ”ConnectionCheck&Change” – connection utility
▫ Access Restrictions
▫ Connection overrides
▫ Filters
▫ Manual task i universe designer
▫ 3-4 hours of work (easy to make a mistake – UDT)
PLATFORM ADMINISTRATION
BEC: Digital ambitions – together | 25
ADMINISTRATION VS DEVELOPMENT
PLATFORM ADMINISTRATION
BEC: Digital ambitions – together | 26
▪ POC on 360View, but what is 360View
▫ A tool that simplifies administrative tasks i.e. for
▫ Universes
▫ Script access restrictions and filters
▫ Change connections
▫ Universe documentation to excel
▫ Web Intelligence
▫ Bulk repoint Webi (UNV to UNX)
▫ Update Webi variables en masse
▫ Archive objects content & report instances (WID,
PDF, XLS, CSV, text)
▫ Security
▫ View, manage and audit security
▫ Automate any administrative task (update
owners, purge reports, update recurring instances,
etc.)
360VIEW
PLATFORM ADMINISTRATION
BEC: Digital ambitions – together | 27
▪ Access Restrictions in 360View
▫ Use access retriction template to build restrictions
▫ Import access restrictions
▫ 15 minutes of work
360VIEW – CREATE ACCESS RESTRICTIONS
PLATFORM ADMINISTRATION
BEC: Digital ambitions – together | 28
▪ Build in:
▫ scripts/tasks
▫ Scheduler for jobs
▪ Scheduler will be used
external tasks for the
platforms
360VIEW - AUDIT
CONTENTS
1. About BEC
2. BI in BEC
3. Promotion
4. Businessobjects Metadata
5. Platform administration
6. What’s next..
| 29BEC: Digital ambitions – together
WHAT’S NEXT
BEC: Digital ambitions – together | 30
Why 360Vers
▪ Limited amount of platform administrators to do
promotion tasks – a lot of developers at BEC and
Banks
▪ Demand for ac hoc promotion tasks, one- or
several times a day
▪ Versioning without biar files
▪ Compliance
POS ON 360VERS
QUESTIONS?▪ Carsten Breit Bedsted, SAP BusinessObjects Architect
carsten.bedsted@bec.dk
Ad

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Learn how SAP BusinessObjects is used at BEC and some of their challenges resolved with 360Suite

  • 1. LEARN HOW SAP BUSINESSOBJECTS IS USED AT BEC AND SOME OF THEIR CHALLENGES RESOLVED WITH 360SUITE 7TH OF MARCH 2019 @ SAP DENMARK Carsten Breit Bedsted SAP Businessobjects Architect (BEC)
  • 2. CONTENTS 1. About BEC 2. BI in BEC 3. Promotion 4. Businessobjects Metadata 5. Platform administration 6. What’s next.. | 2BEC: Digital ambitions – together
  • 3. BRIEF INTRODUCTION TO BEC IT PARTNER FOR FINANCIAL COMPANIES IN DENMARK 79 % FULL SERVICE BANKS 6 % NICHE BANKS 15 % FINANCIAL INFRASTRUCTURE BEC’s turnover distributed among customers 25%of Danish companies use a BEC bank as their primary bank (measured by no. of NemKonti) 20%af all Danes use a BEC bank as their primary bank (measured by no. of NemKonti) | 3 Employees 713 FTE (avg. 2017) Customers +50 Turnover 1.539 mill. DKK (2017) Founded 1964 BEC: Digital ambitions – together
  • 4. WHY BEC? | 4 ▪ Full service IT ▪ Financial focus ▪ Deep business and sector knowledge ▪ Many different financial companies ▪ Coherent solutions ▪ Stable and secure IT infrastructure BEC: Digital ambitions – together
  • 5. Accounts Customers Payments Loans and credits Custody accounts Trade Portfolio management Investment advice Pension Real estate Customer engagement management Cash management Online banking ATM Network Workplace concept Risk and finance Business intelligence API’s Output to eBoks, letters etc. Specialized solutions from fintechs or other third parties Specialized solutions for customers (developed by BEC or the customer) Facing the customers Capital markets Core systems Other tools for advisors Controlling and analysis Basic infrastructure STANDARD SOLUTIONS FOR BANKS | 5 COVERING ALL PROCESSES IN A BANK AS WELL AS INTEGRATION TO SPECIALIZED SOLUTIONS BEC: Digital ambitions – together
  • 6. DIFFERENT CUSTOMERS, DIFFERENT REQUIREMENTS – DEVELOPING BEC | 6 SERVICE CUSTOMERS MEMBERS BEC: Digital ambitions – together
  • 7. BUSINESS PARTNERS | 7BEC: Digital ambitions – together
  • 8. CONTENTS 1. About BEC 2. BI in BEC 3. Promotion 4. Businessobjects Metadata 5. Platform administration 6. What’s next.. | 8BEC: Digital ambitions – together
  • 9. BEC: Digital ambitions – together | 9 BI IN BEC DATA WAREHOUSE FROM ABOVE Data Warehouse Data Lab API (INFO) DB2 Calypso Rating Eksterne data API (GF) Bank specific systems Segmentering System for”Own Data” Scoring and AI Process support Anti Money Laundering Self service Model development Authority reporting
  • 10. BEC: Digital ambitions – together | 10 BI IN BEC DATA WAREHOUSE FACT SHEET Data Warehouse Data Lab API (INFO) Sources API (GF) Bank specific systems Standard rapports Self Service 480 million new rows per day 9200 millioner rows read per day 48000 jobs per day 17% new code per year 52% data growth per year (eksponentially) Daily : • +500 Analysts • +900 Frequent Jobs • +50000 user queries 150+ users online all day, any day
  • 11. BI IN BEC BEC: Digital ambitions – together | 11 ▪ Primary reporting tool for BEC ▪ Integrated into I*Net (OpenDocument) SAP BUSINESSOBJECTS FACT SHEET Common Reports +400 Common Universes +40 (123) BO 4.2 Servers 11 Users +8000 BO 3.1 Servers +100
  • 12. SAP BUSINESSOBJECTS ENVIRONMENTS | 12 BI IN BEC BO 3.1 – Getting decomissioned Q2 2019 ▪ +1 server per customer ▪ +100 servers (50 Standalone Prod. servers) BO 4.2 – In production since 12/12-2018 ▪ Consolidated setup – all banks ▪ 11 servers in a clustered setup, 2 nodes each for ▫ DEV ▫ TEST ▫ UTST ▫ PROD ▪ Standalone servers ▫ Staging (BO 3.1 mastercopy in 4.2) ▫ Sandbox ▫ BO Tools Server (Backup, Deploy, Monitoring) Staging server Production Cluster Test Cluster Utest Cluster Development Cluster Sandbox Staging server Source Server – 50 BO 3.1 servers BO Tools Server SAP BusinessObjects 4.2 SP5SAP BusinessObjects XI 3.1 SP7 BEC: Digital ambitions – together
  • 13. CONTENTS 1. About BEC 2. BI in BEC 3. Promotion 4. Businessobjects Metadata 5. Platform administration 6. What’s next.. | 13BEC: Digital ambitions – together
  • 14. PROMOTION BEC: Digital ambitions – together | 14 3.1 Promotion/deployment process (light): ▪ Developer creates a biar file with Import Wizard ▪ Developer sends biar file to the platform administrator (JN Data) ▪ Platform administrator imports biar to BO Federation ▪ Process Challenges ▪ BO Federation delete solution(s) on destination servers ▫ No special reason for doing that (bug, timeout) ▫ No solution out of the box ▫ Not the same server, N out of the BO servers could get content deleted ▫ Production down on different solutions ▫ Metadata solution to check all solutions on all servers ▪ Monthly promotion/deploy because of these issues PROMOTING SECURITY AND OBJECTS - HISTORICALLY
  • 15. PROMOTION BEC: Digital ambitions – together | 15 ▪ POC on the right tool ▪ Tools in scope ▫ SAP BO LCM 1.0 ▫ not a mature product in this version ▫ APOS Administrator ▫ Meeting with a demo ▫ The tool did not cover all our automation needs, extra Development necessary ▫ GB&Smith 360Suite (360Plus) ▫ Meeting with a demo ▫ Tool qualifies for the POC FIND A BETTER PROMOTION TOOL
  • 16. PROMOTION BEC: Digital ambitions – together | 16 ▪ POC showed that 360Plus is ”The Promotion Tool” ▪ Replaces BO Federation and Import Wizard ▪ No SDK (build on SDK fra SAP) ▪ BEC takes over the promotion task from JN Data ▪ Promotion Scenarios ▫ Live 2 Live promotion ▫ Biar 2 Live promotion ▪ Promotion biars made by the deploy team (version) ▪ Powershell GUI and Web service call promotes: ▫ 1 bank, N bank or all banks ▫ To all test environments ▫ To all prod environments 360PLUS THE NEW PROMOTION TOOL
  • 17. PROMOTION BEC: Digital ambitions – together | 17 ▪ Backup og version control ▫ Incremental backup with multiple versions ▫ Automated backup via scheduler ▫ Fast recovery objects ▫ For development and all production environments: ▫ BO 3.1 & 4.2
  • 18. PROMOTION BEC: Digital ambitions – together | 18 ▪ Pros ▫ Fast and easy to create promotions jobs ▫ Robust Promotion, we are know able to ▫ Do promotion in normal business hours (no extra cost) ▫ No extra testing, logfile gives full overview ▫ Not a single production down related to promotion with this tool ! ▫ Fast support 360PLUS PROS AND CONS • Cons ◦ Nothing Nice to have • Best practice document for: • Promotion • Backup • Server setup • User2user forum with Wiki for practical expirences
  • 19. CONTENTS 1. About BEC 2. BI in BEC 3. Promotion 4. Businessobjects Metadata 5. Platform administration 6. What’s next.. | 19BEC: Digital ambitions – together
  • 20. BUSINESSOJECTS METADATA BEC: Digital ambitions – together | 20 WHAT’S THE DEAL BO 3.1 and BO 4.2 ▪ Extract metadata with SDK ▫ COM, home made solution ▫ Java ▫ .Net ▪ Query Builder (../AdminTools) ▪ CMS Database Driver (BO 4.2) ▫ And a universe
  • 21. BUSINESSOJECTS METADATA BEC: Digital ambitions – together | 21 ▪ Explore and analyze Business Objects metadata, replacing SDK in Excel and home made MetaData solution. ▪ Snapshots of metadata extracts, combines ▫ Universes and documents (impact analysis), ▫ security, users and groups ▫ Auditor ▫ Across versions/snapshots for all environments ▪ 80 standard Webi documents + standard universes (360Eyes) ▪ Access for BEC developers ▫ access to 360Eyes ”planned” for all banks/users in BO 4.x 360EYES
  • 22. BUSINESSOJECTS METADATA BEC: Digital ambitions – together | 22 ▪ Pros ▫ Easy access to metadata about ▫ all objects, located on all servers ▫ Impact analysis ▫ Replaces all custom made metadata solutions ▫ Fast support 360EYES PROS AND CONS • Cons ◦ ☺ Nice to have • User2user forum with Wiki for practical expirences • Share webi reports etc.
  • 23. CONTENTS 1. About BEC 2. BI in BEC 3. Promotion 4. Businessobjects Metadata 5. Platform administration 6. What’s next.. | 23BEC: Digital ambitions – together
  • 24. PLATFORM ADMINISTRATION BEC: Digital ambitions – together | 24 SEGREGATION OF DUTIES ▪ New consolidated platform, “BEC Cloud” with a lot of tenants ▪ Roles ▫ Platform administrators ▫ Developers, core development – no connections, restrictions etc. Role-Tool-Access Platform Administrator Developer Access to DEV/TEST/UTST/PROD DEV/TEST 360Eyes Yes (build / query) Yes (query) 360Suite (360Plus/360View) Yes No Boxi4util Yes No ConnectionCheck&Change Yes No Universe Designer Security, Connection, Restrictions, filters Core universe
  • 25. ▪ Platform administrator task – new BO solution, creates: ▫ Security profile for BOXI4UTIL ▫ Runs BOXI4UTIL, which creates ▫ User Group structure ▫ Universe and Connection folder structure ▫ Links Windows AD Groups to Enterprise User Groups ▫ Universe ▫ 50 connections (thank you for the new feature: copy/paste) ▫ Run ”ConnectionCheck&Change” – connection utility ▫ Access Restrictions ▫ Connection overrides ▫ Filters ▫ Manual task i universe designer ▫ 3-4 hours of work (easy to make a mistake – UDT) PLATFORM ADMINISTRATION BEC: Digital ambitions – together | 25 ADMINISTRATION VS DEVELOPMENT
  • 26. PLATFORM ADMINISTRATION BEC: Digital ambitions – together | 26 ▪ POC on 360View, but what is 360View ▫ A tool that simplifies administrative tasks i.e. for ▫ Universes ▫ Script access restrictions and filters ▫ Change connections ▫ Universe documentation to excel ▫ Web Intelligence ▫ Bulk repoint Webi (UNV to UNX) ▫ Update Webi variables en masse ▫ Archive objects content & report instances (WID, PDF, XLS, CSV, text) ▫ Security ▫ View, manage and audit security ▫ Automate any administrative task (update owners, purge reports, update recurring instances, etc.) 360VIEW
  • 27. PLATFORM ADMINISTRATION BEC: Digital ambitions – together | 27 ▪ Access Restrictions in 360View ▫ Use access retriction template to build restrictions ▫ Import access restrictions ▫ 15 minutes of work 360VIEW – CREATE ACCESS RESTRICTIONS
  • 28. PLATFORM ADMINISTRATION BEC: Digital ambitions – together | 28 ▪ Build in: ▫ scripts/tasks ▫ Scheduler for jobs ▪ Scheduler will be used external tasks for the platforms 360VIEW - AUDIT
  • 29. CONTENTS 1. About BEC 2. BI in BEC 3. Promotion 4. Businessobjects Metadata 5. Platform administration 6. What’s next.. | 29BEC: Digital ambitions – together
  • 30. WHAT’S NEXT BEC: Digital ambitions – together | 30 Why 360Vers ▪ Limited amount of platform administrators to do promotion tasks – a lot of developers at BEC and Banks ▪ Demand for ac hoc promotion tasks, one- or several times a day ▪ Versioning without biar files ▪ Compliance POS ON 360VERS
  • 31. QUESTIONS?▪ Carsten Breit Bedsted, SAP BusinessObjects Architect carsten.bedsted@bec.dk
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