Upace

🎉 That's a wrap on our data roundtable - and WOW, what a session it was! If you missed it, don't worry! The recording and all the good stuff is now up on Traction Rec's website here: https://lnkd.in/gQkAv6Xe Major props to our awesome panelists Wes, Emilio, and Gabriel who pulled back the curtain on their data magic: 📊 Cool dashboards that actually tell you something useful 🏋♀️ Clever ways to track member journeys (and what do with that data) 🔮 Visualization tricks that make everyone's job easier And couldn't have done it without Lauren Goldman from Traction Rec who crushed it as co-host! 🙌 Folks are still buzzing about seeing real examples they can actually use - no theoretical fluff, just practical ideas from centers like yours. PS: Already cooking up our next roundtable for May - all about scaling small group training. Stay tuned!

📅 IT'S NOT TOO LATE: Join Upace & Traction Rec tomorrow for Data-driven member engagement: A virtual roundtable. Join us on Wednesday, April 9 at 1 PM EDT / 10 AM PDT Register here: https://lnkd.in/gHtXACib Our awesome speakers include: 💪 Wes Ashcraft, Center Director, YMCA of Memphis & the Mid-South 💻 Emilio Alvarez, IT Director, YMCA of San Diego County 📊 Gabriel Brand, Data & Systems Manager, Valley of the Sun J

Proud moment! Our founder and CEO Rachel Koretsky is featured in EN TIMES Magazine! ✨ Rachel is a true badass - her perseverance, adaptability, and deep care for our clients, the recreation industry, and her team shine through in everything she does. Her vision for Upace came from listening to what community rec centers really needed, and she's been relentlessly dedicated to their success ever since. Through Upace, she's created a platform that supports the important mission recreation centers already have - making wellness accessible to all. We're humbled to play a small part in the meaningful community work these centers do every day. Thanks to EN TIMES Magazine for sharing Rachel's story and to our amazing community of users and partners! Read the full feature: https://lnkd.in/gVqEmsnb

📅 SAVE THE DATE: Upace and Traction Rec are teaming up to bring you "Data-driven member engagement: A virtual roundtable" - a casual conversation about all things data in the rec center world! Join us on Wednesday, April 9 at 1 PM EDT / 10 AM PDT Why attend? Get a behind-the-scenes look at what other community rec centers are actually doing with their data (no fancy talk, just real examples). Pick up some fresh ideas you can try tomorrow, and bring your burning questions for our live Q&A. Our awesome speakers include: 💪 Wes Ashcraft, Center Director, YMCA of Memphis & the Mid-South 💻 Emilio Alvarez, IT Director, YMCA of San Diego County 📊 Gabriel Brand, Data & Systems Manager, Valley of the Sun J Drop in with our moderators Rachel Koretsky (Upace) and Lauren Goldman(Traction Rec) for this virtual hangout. Register here: https://lnkd.in/gHtXACib

What an incredible few days at the Traction Rec JCC User Conference! 🌟 Our hearts are full after connecting with so many passionate community builders who share our mission. 🙏 Endless gratitude to Lara Gilchrist, Jason Dobrolecki, MBA and the whole Traction Rec team for bringing together such a meaningful gathering and to Jewish Community Center of Greater Pittsburgh - Diane Newland, Ben Katz, Jen Goldston, and their team for hosting!! 🌈 So incredible to see Pittsburgh JCC powering the entire conference experience through their Upace-built app (check out pics above to see it in action)! Every attendee used it for building access via barcode check-ins and navigating the full event schedule. Technology in action that truly puts community first! 💯 ✨ It was wonderful to take the stage with Gabriel Brand from Valley of the Sun JCC to share their inspiring journey. Together, we presented the story of how we partnered to transform their member experience through technology that truly serves people. Here are a few highlights from our case study: 🔄 Their Pilates studio transformation: - Expanded from Level 1 to Levels 1, 2, and 3 classes - Reservations soared: 2,280 (2023) → 4,900+ (2024) → 2,000+ (just 3 months of 2025!) - 7 reformers, 3 daily classes, consistently at capacity 🧘♀️ Private training program improvements: - Smart scheduling between studios and classrooms - Instructors work around each other despite limited space - Transparent pass tracking and appointment management 📱We also showcased how our REACH Media Network integration is enhancing their digital signage and in-facility member experience 💬  We had such meaningful conversations with our amazing clients and partners! Thanks to Courtney Brown & Shoshana Strom from Edlavitch DC Jewish Community Center. Was great to connect with Luke Prather, Monica Gonzales, PHR, SHRM-CP of Evelyn Rubenstein JCC of Houston, Lee Berenson from Commonpoint Queens YM & YWHA, JCC Greater Boston's very own Matthew Adwin, Bender JCC of Greater Washington’s Jennifer Wenk and Sarah D. Feinberg, Precious Leonard with Marcus Jewish Community Center of Atlanta (MJCCA), Paige Ryan from United Jewish Federation of Tidewater and so many more! 🌱 We were thrilled to unveil exciting new features and functionalities to everyone at the conference! While some of our clients have already started using these enhancements, we can't wait to make a more public announcement soon!! Seeing the enthusiastic reactions to our latest innovations reminded us why we do what we do - creating technology that helps community centers thrive as spaces of belonging. We return inspired and more committed than ever to supporting JCCs nationwide. 💙

🎉 Thrilled to welcome The Salvation Army Kroc Corps Community Center - Greenville to the Upace family! 🙌 Located in Greenville, South Carolina, this vibrant Salvation Army Kroc Center serves as a hub for fitness, recreation, and community engagement with state-of-the-art facilities including aquatics, fitness areas, and multipurpose spaces for the entire family. We're honored to support their mission with Upace's Kroc Connect mobile app and all-in-one member engagement platform that makes accessing these life-changing programs easier than ever. 💻✨ Here's what's enhancing the member experience at Greenville Kroc Center: 📱 Class Reservations: Simple booking system that puts wellness opportunities within reach for all community members. 🎾 Equipment Reservations: Seamless booking for Tennis courts, Kroc Kids Child Watch, Rec Pool, and Lap Lanes to maximize facility utilization and member satisfaction. 💪 Personal Training Management: Streamlined scheduling that connects members with fitness professionals for personalized wellness journeys. ⏰ Real-Time Updates: Instant access to facility hours and schedule changes right at members' fingertips. 📢 Community Connection: A central hub keeping members engaged and informed about all Kroc Center activities. We're inspired by Greenville Kroc Center's commitment to fostering community wellness, and we're proud to help them enhance their impact through technology. We're thrilled to announce they have officially gone live on our Kroc Connect app! Thank you to Lindsey Bayne, Dane Boudreau, George Burkhardt Jr, and the entire The Salvation Army Kroc Corps Community Center - Greenville team for your partnership—we're excited to be part of your journey in transforming lives across your community! 🎉

We're proud to see our partner, Kokomo Family YMCA, featured in Community Rec Magazine! Their innovative addition of saunas responds perfectly to wellness recovery trends, enhancing member experiences while creating new revenue opportunities. We're honored to support their overall member engagement needs through Upace, and inspired by how they continue to evolve with their community. Great work, Kokomo Y!

🎉 Welcoming & Celebrating the Incredible Journey with YMCA of the North! 🙌 As leaders in Whole Person Wellbeing, Y of the North has been transforming lives through their innovative approach to community wellness and member engagement. Their dedication to creating meaningful wellness experiences has made them a vital resource in their community. We're honored to support their mission with Upace's all-in-one reservation platform, mobile app, and member engagement tools that make accessing these life-changing programs easier than ever. 💻✨ Here's what's making waves at Y of the North: 👥 Team Engagement: With 700+ staff user accounts, their entire team is empowered to deliver exceptional service. 🏅 Diverse Programming: An impressive 2350+ different membership types ensure everyone finds their perfect fit. 💪 Group Wellness: Nearly 350 weekly Group Wellness Experience options keep their community moving together. 🧘 Personalized Options: 450+ Individual Wellness Experience types provide tailored support for every wellness journey. 📱 Active Engagement: 1,600 active wellness subscriptions show their community's commitment to wellbeing. We're inspired by Y of the North's commitment to being leaders in Whole Person Wellbeing, and we're proud to help them enhance their impact through technology. 💬 Michelle Lunde, Product Executive, shares: "At Y of the North, we are committed to being leaders in Whole Person Wellbeing. In today's fast-paced world, convenience, ease of use, and reliability are essential. As we transition to Upace as our Wellness Platform, we look forward to enhancing customer satisfaction, increasing participant engagement, and improving awareness of our services. "We sincerely appreciate Upace's partnership in this transition and their commitment to professionalism and collaboration. Upace's support is invaluable in ensuring a seamless experience for both our members and staff. Together, we are building a stronger, more connected wellness community." Thank you to Michelle and the entire Y of the North team for your partnership—we're excited to be part of your journey in transforming lives across your community! 🎉

🎉 Thrilled to welcome The Salvation Army Phoenix So. Mt. Kroc to the Upace family! 🙌 As part of The Salvation Army's network of Ray & Joan Kroc Corps Community Centers, Phoenix Kroc Center has been making a meaningful impact through their dedication to providing accessible recreation, education, and wellness programs to the Phoenix community. We're honored to support their mission with Upace's all-in-one platform that makes accessing these life-changing programs easier than ever. 💻✨ Here's what's making waves at Phoenix Kroc: 📱 Class Reservations: Simple booking system that puts wellness opportunities within reach for all community members. 💪 Personal Training Management: Streamlined scheduling that connects members with fitness professionals for personalized wellness journeys. ⏰ Real-Time Updates: Instant access to facility hours and schedule changes right at members' fingertips. 📢 Community Connection: A central hub keeping members engaged and informed about all Kroc Center activities. We're inspired by Phenix Kroc's commitment to fostering community wellness, and we're proud to help them enhance their impact through technology. Thank you to Gina Blevins, Alex Avestruz, Abrianna Murray, and the entire Phoenix Kroc team for your partnership—we're excited to be part of your journey in transforming lives across your community! 🎉

What an incredible few days at the Traction Rec YMCA User Conference earlier this week! We're grateful to Troy Kasner from YMCA of Greater San Francisco for presenting alongside our very own Rachel Koretsky & Matthew Pilla, showcasing how Upace transformed their tennis court reservation experience. Their members now enjoy a seamless booking process that has significantly enhanced engagement and improved facility utilization. Shout out to our Customer Success Wizard Matthew Pilla for delivering a concise but impactful 2-minute demo during the Demo Jam, highlighting how our platform helps YMCAs create exceptional member experiences. The Traction Rec team put together an outstanding event, Holly Ho, Katie Canfield, PMP®, Jason Dobrolecki, MBA, Lara Gilchrist  - thank you for being such amazing integration partners so we can all build better, stronger communities together. It was wonderful connecting with our YMCA partners: Joyce Caudillo and Randy Ray from YMCA of San Diego County, Vanessa Providence from YMCA of Memphis & the Mid-South, Troy Kasner at YMCA of Greater San Francisco, YMCA of South Florida team, Mike Martinez from YMCA of Northern Colorado & Southern Wyoming, Ivens Mendoza, Heather Morningstar, and Kathleen Hester of YMCA of Metropolitan Atlanta, Matt Shanahan from YMCA of Greater Brandywine, and Dan Mouw and Beth Rohde from YMCA of the North! The conversations and insights shared were invaluable. Special thanks to our team members and partners who joined us for an unforgettable dinner: Rachel Koretsky, Matthew Pilla, Megan Wright, her husband Matt Wright, Madi Luke, and Lynda En. And a big shoutout to our customer success specialist Megan Wright for making an appearance - it was a joy having you connect with our clients in person! Here's to strengthening communities together!