Riley reposted this
At Riley, we ship fast - but not just for the sake of speed. We move fast because our users need us to. Parents don’t have time to wait for answers when their baby won’t sleep, won’t eat, or won’t stop crying. Every second matters. So when our community flagged slowdowns in Riley Chat, we treated it as what it was: a blocker to meaningful support. Now? Riley Chat is up to 75% faster, with zero drop in quality. Same expert-backed answers: just delivered in record time. How? Our Head of Engineering, Girish Gupta, put it best: “We parallelized key processes, optimized queries, and cleaned up logic. Same intelligence. Just leaner and faster.” This update reflects 3 of our core values at Riley: 💖 Customer Obsession: When something stands between a parent and peace of mind, we fix it. Fast. 🔎 Curiosity in Action: Small, compounding improvements like this one - 2% better every week - are what drive real transformation. 🧠 Proactive Problem Finding: We don’t wait for bugs to become pain. We look for them, test, prioritize, and optimize technical issues as fast as we can. This upgrade also lays the groundwork for something big: hands-free voice mode is coming - soon!! Responsiveness isn’t just nice - it’s empathy, coded. Try it out: https://lnkd.in/giARwB7u