Geomant

🤖 𝗖𝗮𝗻 𝗔𝗜-𝗽𝗼𝘄𝗲𝗿𝗲𝗱 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗯𝗲 𝘁𝗵𝗲 𝗸𝗲𝘆 𝘁𝗼 𝘀𝘂𝘀𝘁𝗮𝗶𝗻𝗮𝗯𝗹𝗲 𝗴𝗿𝗼𝘄𝘁𝗵 𝗶𝗻 𝗳𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹 𝘀𝗲𝗿𝘃𝗶𝗰𝗲𝘀? As digital transformation accelerates, customer expectations for seamless, personalized, and instant financial services are higher than ever. AI is revolutionizing the way banks and financial institutions engage with clients, enhancing efficiency, reducing costs, and improving satisfaction. 🗓️ At 𝗠𝗼𝗻𝗲𝘆 𝗚𝗿𝗼𝘄𝘁𝗵 𝗦𝘂𝗺𝗺𝗶𝘁 𝟮𝟬𝟮𝟱, Hunor Kovács, Managing Director at Geomant Romania, and Stanislav Traykov, Senior Engineer at Algotech Bulgaria, will lead a 𝗽𝗿𝗮𝗰𝘁𝗶𝗰𝗮𝗹 𝘀𝗲𝘀𝘀𝗶𝗼𝗻 on how financial institutions can implement AI-driven customer experience strategies to drive growth. 🔷 𝗞𝗲𝘆 𝗱𝗶𝘀𝗰𝘂𝘀𝘀𝗶𝗼𝗻 𝗽𝗼𝗶𝗻𝘁𝘀 𝗶𝗻𝗰𝗹𝘂𝗱𝗲: ➤ Conversational AI & Chatbots – Providing instant, intelligent customer support. ➤ Hyper-Personalization – Leveraging AI for customized financial solutions. ➤ AI & Customer Retention – Predicting customer behavior and improving engagement. ➤ Operational Efficiency – Automating processes to reduce costs and optimize workflows. 💡 𝗛𝗼𝘄 𝗰𝗮𝗻 𝗳𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹 𝗶𝗻𝘀𝘁𝗶𝘁𝘂𝘁𝗶𝗼𝗻𝘀 𝘂𝘀𝗲 𝗔𝗜 𝘁𝗼 𝗴𝗮𝗶𝗻 𝗮 𝗰𝗼𝗺𝗽𝗲𝘁𝗶𝘁𝗶𝘃𝗲 𝗲𝗱𝗴𝗲 𝗶𝗻 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲? 📍 March 20, 2025 | Grand Hotel Millennium Sofia - onsite only 🔗 𝗥𝗲𝗴𝗶𝘀𝘁𝗲𝗿 𝗻𝗼𝘄 𝘁𝗼 𝘀𝗲𝗰𝘂𝗿𝗲 𝘆𝗼𝘂𝗿 𝘀𝗽𝗼𝘁 => capital.bg/en/event/304 #MoneyGrowthSummit2025 #AIinCX #FinancialIndustry #DigitalTransformation #KEvents

Geomant Offer to Avaya Partners and Customers with Sub-200 Contact Centre Agents In response to Avaya’s recent AXP Evolution update requiring a minimum commitment of 200 seats for the Avaya Experience Platform (AXP) effective June 2025, Geomant is proposing several alternatives to Avaya partners and customers with fewer than 200 contact centre agents. Until now, the Avaya Experience Platform (AXP) has been widely promoted to Avaya customers of all sizes, including those using IP Office and Avaya Communication Manager. AXP delivers a modern, multi-channel, cloud-based contact centre solution. However, Avaya’s new policy leaves smaller customers—those with fewer than 200 agents—facing a critical challenge: how to continue leveraging the benefits of advanced, AI-enabled omnichannel contact centre technology. This shift also impacts Avaya partners, who are now reassessing their portfolios to ensure they can continue to meet the needs of their diverse customer base, regardless of size. Geomant, with 25 years of expertise delivering Avaya contact centre solutions, is uniquely positioned to support these customers and partners. We are offering a free review of options to help navigate this transition. Our portfolio includes AI-enabled cloud solutions that can operate independently or seamlessly integrate with Avaya Unified Communications platforms, including IP Office and Avaya Communication Manager. Geomant’s Solutions Include: * AI-Powered Digital Channels: Seamlessly integrate webchat, WhatsApp, social media, and other digital channels with existing Avaya voice channels. * Cloud-Based Omnichannel Solutions: Fully-featured, scalable, and designed for rapid deployment to office-based, home-based, and hybrid agents. * CRM and Business Application Integration: Designed to integrate with leading CRM solutions and business applications for enhanced efficiency and customer experience. * Access to: Our unique team of experts with skills ranging from Avaya Integration support and delivery to Prompt engineering and Agent Applications. Geomant is committed to ensuring that businesses of all sizes can continue to thrive with cutting-edge contact centre technology. Whether you’re an Avaya partner or a customer, we are here to help you navigate this transition and future-proof your operations. Contact us today to explore how Geomant can support your contact centre technology journey and ensure you remain at the forefront of customer experience innovation.

🌟 Exciting News! 🌟 Geomant is thrilled to announce our participation at GITEX 2024 in Dubai! Join us from 14-18 October 2024 at the Dubai World Trade Centre. You can find us at the Hungary Pavilion, Hall 1, Stand No: H1-C40. Don't miss this fantastic opportunity to meet our experts, Adorján Bortnyák and Viktor Gajodi, in person. We’d love to connect and discuss how Geomant can support your customer experience business with innovative AI technology solutions. To arrange a meeting, simply fill out our contact form: https://lnkd.in/d_WNSDGE . See you there! ✨ #GITEX2024 #Dubai #Geomant #Innovation #Technology #MeetUsThere #MPlusGroup #AI #CX