Appcues

Want to roll out omnichannel customer engagement for your SaaS company? Start here   ✅ Audit your current customer journey ✅ Segment users by behavior and goals ✅ Choose the right mix of in-app, email, push, and chat ✅ Automate messages based on real-time actions ✅ Test, optimize, and repeat 💡Pro tip: Don’t try to be everywhere at once. Focus on the channels your users actually use. 📘Read more here: https://lnkd.in/dNU4XfNk

Big shifts are happening in customer experience—and we’re sharing our take on what’s next. 🚀 Ryan Barry, our new CEO, is breaking down the real challenges facing GTM and CS teams today—why most companies are still playing defense, and how to shift toward an intentional, outcome-driven strategy. He’s sharing it all in his new bi-weekly newsletter. Stay in the loop—subscribe here: https://lnkd.in/g9TP8bCJ

The news is out, but now it’s time to hear straight from two of our favorite guys—matching shirts, unplanned. 🖤 Ryan Barry and Jackson Noel sat down to talk about why Appcues, the future of customer experience, and what’s next for both of them. Ryan’s all in, Jax is (finally) taking a break, and the next chapter for Appcues is just getting started. Give it a watch and drop a comment! 👏

We’re entering a new era at Appcues—Ryan Barry has stepped in as our new CEO. ✨💜 Ryan brings fresh energy and a bold vision for the future of customer experience. One where teams aren’t just chasing engagement, but scaling what works, delivering answers faster, and driving real business outcomes. In his own words: “We're not going to watch the future of customer experience unfold. We're going to lead it.” Read his vision for what’s ahead: https://lnkd.in/gNvfSiYZ

SaaS companies that are CRUSHING onboarding gamification. 🎮 The result? Higher engagement, faster adoption, and lower churn. When users have fun, engagement naturally follows. 🎯 🕹️ Is your SaaS onboarding stuck in the past? Read more onboarding gamification strategies👉 https://lnkd.in/eFe7BhPT

🚀 Onboarding shouldn’t feel like a chore—it should feel like progress. Most SaaS onboarding flows are boring. Users want to explore, but instead, they get stuck in endless tutorials. That’s where onboarding gamification changes the game. 🎮 ✅ Progress bars keep users moving ✅ Badges & rewards reinforce positive behavior ✅ Quizzes make learning interactive ✅ Multi-channel nudges keep engagement high When users enjoy onboarding, they adopt the product faster—and stick with it. How are you making onboarding fun? Read more 👉 : https://lnkd.in/eFe7BhPT

Bill’s taking the wheel on how we use Appcues at Appcues. 👀 We can’t wait! Connect with him or subscribe to Made with Appcues to follow along. 💜

Users don’t sign up for your product because of features—they sign up to solve a problem. But how do you make sure they find the features that will actually help? ✅ An in-app checklist that guides them to the right features? Solid move. 📩 Pairing it with an email that nudges them if they don’t finish? Even better. 🔔 A well-timed push notification to bring them back? That’s the cherry on top. With Appcues, you can connect the dots for users—helping them unlock value faster, no extra tools (or devs) required. See how it works: https://lnkd.in/ep8j_Xba

User engagement isn’t what it used to be—generic, email-first strategies won’t cut it anymore. If you’re still relying on siloed communication tools, you’re leaving users behind. That’s why we built Appcues Workflows—to help teams send in-app messages, emails, and push notifications from a single platform and triggered by real user behavior. Join us on March 12 at 12PM ET to learn how Chrissy Quiñones at Fullstory and other teams are transforming engagement with Workflows. Don't miss out! 👉 https://lnkd.in/euvVAVFN

📋 What can you do with email and push messaging in Appcues? A lot. But here are a few favorites: 1️⃣ Nudge users who stall out during onboarding—get them back to the good stuff. 2️⃣ Remind trial users their time’s running out (and show them what they’ll miss). 3️⃣ Re-engage inactive users with a message that shows them what’s new. The best part? These messages work together. Whether it’s an email that links to an in-app tour or a push notification that points them to their next step, it’s all connected. Want more ideas?