Appcues

Ever launched a new feature… and no one used it? Yep, that’s a training problem—not a product problem. The fix? Smart, timely, in-app formats that guide users when it matters most. We broke down 8+ formats your users will actually engage with—tooltips, walkthroughs, checklists, and more. 📲 Your “how do we teach this?” cheat sheet is one swipe away. Read more here 👉 https://lnkd.in/gzvSuNhk

Your users are already confused. The last thing they need is to go on a scavenger hunt for a meeting link buried in a three-week-old email thread. So we did what any empathetic team would do—we put the meeting link right where the user actually needs it: in the product. One-step Appcues Flow. Embedded Calendly link. Personalized by CSM. ✨ Boom! Instant access to a real human. Want to build it too? Here’s how we did it (with the iFrame code and all): https://lnkd.in/gcMg9Jt3

What do Spotify, Slack, and Semrush have in common (besides being wildly successful SaaS companies)? They’ve nailed omnichannel customer engagement. 💯 👌 All 3 coordinate messaging across channels to feel seamless—not scattered. Want your customer engagement to feel this smooth? 💡 Read more 👉 https://lnkd.in/dNU4XfNk

Want to roll out omnichannel customer engagement for your SaaS company? Start here   ✅ Audit your current customer journey ✅ Segment users by behavior and goals ✅ Choose the right mix of in-app, email, push, and chat ✅ Automate messages based on real-time actions ✅ Test, optimize, and repeat 💡Pro tip: Don’t try to be everywhere at once. Focus on the channels your users actually use. 📘Read more here: https://lnkd.in/dNU4XfNk

Big shifts are happening in customer experience—and we’re sharing our take on what’s next. 🚀 Ryan Barry, our new CEO, is breaking down the real challenges facing GTM and CS teams today—why most companies are still playing defense, and how to shift toward an intentional, outcome-driven strategy. He’s sharing it all in his new bi-weekly newsletter. Stay in the loop—subscribe here: https://lnkd.in/g9TP8bCJ

The news is out, but now it’s time to hear straight from two of our favorite guys—matching shirts, unplanned. 🖤 Ryan Barry and Jackson Noel sat down to talk about why Appcues, the future of customer experience, and what’s next for both of them. Ryan’s all in, Jax is (finally) taking a break, and the next chapter for Appcues is just getting started. Give it a watch and drop a comment! 👏

We’re entering a new era at Appcues—Ryan Barry has stepped in as our new CEO. ✨💜 Ryan brings fresh energy and a bold vision for the future of customer experience. One where teams aren’t just chasing engagement, but scaling what works, delivering answers faster, and driving real business outcomes. In his own words: “We're not going to watch the future of customer experience unfold. We're going to lead it.” Read his vision for what’s ahead: https://lnkd.in/gNvfSiYZ

SaaS companies that are CRUSHING onboarding gamification. 🎮 The result? Higher engagement, faster adoption, and lower churn. When users have fun, engagement naturally follows. 🎯 🕹️ Is your SaaS onboarding stuck in the past? Read more onboarding gamification strategies👉 https://lnkd.in/eFe7BhPT

🚀 Onboarding shouldn’t feel like a chore—it should feel like progress. Most SaaS onboarding flows are boring. Users want to explore, but instead, they get stuck in endless tutorials. That’s where onboarding gamification changes the game. 🎮 ✅ Progress bars keep users moving ✅ Badges & rewards reinforce positive behavior ✅ Quizzes make learning interactive ✅ Multi-channel nudges keep engagement high When users enjoy onboarding, they adopt the product faster—and stick with it. How are you making onboarding fun? Read more 👉 : https://lnkd.in/eFe7BhPT

Bill’s taking the wheel on how we use Appcues at Appcues. 👀 We can’t wait! Connect with him or subscribe to Made with Appcues to follow along. 💜