4sight Health reposted this
David Johnson's latest deep dive into the revenue cycle's dysfunctions is both sobering and necessary. The fall of Olive AI serves as a cautionary tale—not just about AI hype but about the fundamental complexity of healthcare. Technology alone can't fix a system built on fragmented processes, shifting payer rules, and misaligned incentives. Automation can help, but only when deployed strategically and with a deep understanding of your revenue cycle operations. Many solutions fall short here: They promise "transformation" but fail to address the underlying challenges of claim accuracy, denials, and payer accountability. At SparkChange, we believe in a different approach. Instead of overpromising an AI-driven revolution, we focus on targeted, data-driven, practical automation and analytics that work within your system and process's existing realities. We come in at the data level, ensuring system-wide alignment and driving measurable results—not theoretical savings. The industry doesn't need another Olive. It needs solutions that recognize that the revenue cycle isn't just a trillion-dollar business—it's the financial backbone of patient care. Read more from Dave in his latest article for Healthcare Financial Management Association (HFMA) 👉🏼 https://lnkd.in/gQ-pAurW #HealthcareFinance #RevenueCycle #RCM #HealthcareTechnology