North Star Housing Group

We have a fantastic opportunity for up to three people to join our two-year Board Trainee Programme 🌟 You will receive full training to equip you with the skills to influence and hold North Star accountable for the good of our customers and communities. We will deliver this programme with Housing Diversity Network and are particularly interested in applicants from the LGBTQ+ communities and disabled people as these groups are currently underrepresented in North Star's Board. No previous experience in housing is needed - all you need is a commitment to learning and a strong social purpose. 📅 Want to know more? Join our online open event on 8th April 2025 10am-11am to hear more about the programme. ➔ Register here: https://lnkd.in/enBMDtp5 Visit our website for the application form: https://lnkd.in/gtQFRhB

Reminder: Our Board Trainee Programme online open event is tomorrow! We’re offering a brilliant opportunity for up to three people to join North Star’s two-year Board Trainee Programme 🌟 No experience in housing is necessary and you’ll get full training to help you build the skills and confidence to influence decision-making and hold North Star accountable for our customers and communities. Join our online open event to find out more about the programme: 🗓 8th April 2025 ⏰ 10am–11am 🔗 https://lnkd.in/enBMDtp5 Housing Diversity Network #HousingDiversityNetwork #BoardOpportunities #InclusiveHousing #Governance #SocialHousing

We're pleased to share our very first newsletter. In this edition, read about: 🗺️ Our work to create a shared GIS map, which is set to revolutionise the way in which we manage homes across partners of SHINE. 💡 Our regional approach to professionalisation in housing, spurred on as part of the Competence and Conduct Standard. 🚀 What's coming up next, including some exciting projects, our next meeting and how to get involved.

We're thrilled to announce that we have been selected as finalists for the Northern Housing Awards in the category Partnership of the Year. We’ve had a fantastic year, working together to deliver our BOOST, New Start, and Green Start programmes, as well as the Jobs Plus pilot, the only one in the North East. This award not only recognises achievements in delivery but also highlights the positive impact on tenants, residents, local organisations, businesses, and the VCSE. We are proud that our collaboration has created pathways to overcome barriers and support individuals at every stage of their employability journey, from building confidence, developing new skills to securing jobs. A huge thank you to our partners believe housing Bernicia Group Beyond Housing UK Gentoo Group Home Group Karbon Homes Livin Housing North Star Housing Group Newcastle City Council Oasis Community Housing Thirteen Group Tyne Housing and to the local employers and other partners that have supported us in the delivery of our programmes. Good luck to all the finalists. #NorthernHousingAwards

We’re delighted to have been shortlisted for three awards at this year’s Northern Housing Awards: 🏡 Best Affordable Housing Development (Up to £5M) - Wynyard Road, Hartlepool 💻 Best Use of Technology by a Social Landlord 👏 Northern Housing Team of the Year - IT Team We’re also thrilled to see that SHINE and Housing Employment Network North East (HENNE) have been shortlisted for Northern Housing Partnership of the Year. A testament to the fantastic work made possible by collaborating for the good of our communities. Congratulations to our fellow partners and good luck to all finalists! #NorthernHousingAwards

🌟Job Alert - Multiple Roles in Supported Housing 🌟 Are you passionate about making a real impact in people's lives? As a result of successfully securing funding for a new model of supported accommodation in Stockton-on-Tees, there are some exciting opportunities to join the Supported Housing team at North Star. You will support young people aged 16 - 25 and families who are at risk of homelessness and help them develop the skills and access the services they need to move onto independent living. We're looking for three supportive, dedicated individuals to join our team in the following roles: 🔹 Service Coordinator (Full-time) - https://lnkd.in/eWK-ginD 🔹 Support Worker (Full-time) https://lnkd.in/eB-f3S4B 🔹 Support Assistant (Part-time) - https://lnkd.in/euBHVPj8 The roles are ideal for someone who doesn't want a traditional 9-5 as they do require a flexible approach to working, for example, working over evenings, weekends and Bank Holidays. We have so far secured funding for this scheme until September 2026. However, we have an ambition to deliver this service beyond then, subject to funding. 💡 Why North Star? We're an award-winning employer and in 2024 were named UK Employer of the Year: Platinum (<250) by Investors in People. We invest in your growth, provide opportunities to influence change, and offer an excellent range of staff benefits.

We are pleased to see the government's announcement of a £2 billion boost for the Affordable Homes Programme (AHP), signalling a welcome commitment to long-term investment in affordable housing. Demand for social and affordable housing is at unprecedented levels and we remain committed to addressing this issue by delivering high-quality, comfortable, and energy-efficient homes and investing in our communities. https://lnkd.in/euuuU43d

Yesterday, we wrapped up our second two-day Innovation Workshop with Waterstons 🚀 Staff from across supported housing, digital & data, asset management, general needs housing, communications, surveying, and community engagement brought along their creativity and unique perspectives on the customer experience, leading to some very exciting ideas. In our first session, the sky was the limit - literally! We discussed drones for asset monitoring, AI-driven analysis of repairs, robotics for wellbeing, community mapping, green uses of unused garages, and smarter ways to tag and share asset information. In the second session, after reflecting on our ideas, Alex Waterston and Andrew Blance lined up speakers from Nationwide Drones & AIM and CENSIS, shared insights into initiatives already making an impact in the sector, and challenged us to refine and pitch three key ideas. These workshops aren’t just about ideas - they lead to tangible projects. Previous sessions resulted in the introduction of Amazon Key in buildings with communal entrances, trialling robotics in housing with The National Robotarium, and boiler failure predictions with NICD. A key takeaway this year was the balance between working within limitations and knowing when to break the rules. Alex and Andrew encouraged us to use constraints as a spark for creativity while also pushing boundaries to bring fresh ideas to life - and we had plenty of fun along the way. So, what’s next? On Monday, we kick off a data bootcamp with National Innovation Centre for Data, where Newcastle University students and data scientists will analyse tenant feedback data to uncover patterns that shape what we do. We're also continuing conversations on drones, smarter asset management and the potential for an interactive community map for tenants and staff. Watch this space! Thank you to Alex Waterston and Andrew Blance for the brilliant sessions! 👏 #Innovation #UKHousing

🌟Job Alert - Customer Service Assistant (Part-time / 6-month FTC)🌟 We are looking for a professional, personable, and proactive problem-solver who really cares about people to join our brilliant Customer Service team on a 6-month fixed-term contract. The role is part-time (21 hours across Monday, Tuesday and Friday). In this role, you'll: ✅ Be the first point of contact for our customers and liaise with staff to find solutions to queries ✅ Contact customers and make appointments for routine, annual and cyclical maintenance ✅ Gather and keep up-to-date information from activities like satisfaction surveys and customer feedback 💡 Why North Star? We're an award-winning employer and in 2024 were named UK Employer of the Year: Platinum (<250) by Investors in People. We invest in your growth, provide opportunities to influence change, and offer an excellent range of staff benefits. Find out more and apply: https://lnkd.in/eXa-XAMm

It was our pleasure to sponsor the brilliant Women In Social Housing (WISH) North East International Women's Day event held on Friday. The day was full of inspirational stories from fantastic speakers sharing not only their achievements but the challenges they've faced and overcome along the way 👏 #IWD2025 #AccelerateAction