Always a pleasure to collaborate with Keywords Studios teams when it comes to community management for our MMO, Pax Dei.
When Discord launched their new Social SDK at #GDC2025, our team was right there in the action for Pax Dei, the world’s first MMO to use it. Here is how our Community Management team collaborated with Mainframe Industries: Discord has been at the heart of Pax Dei’s development: the Discord server launched with ~2,000 members and grew to ~80,000 at the release of Early Access a little over a year later. Our Community Managers have been integral not only in building that community but in reporting player sentiment to the client, with good activity in feedback sections on the Discord Social Software Development Kit (SDK) integration helping to guide the next paths in this exciting adventure. The feature is still new and experimental, making it imperative to engage with the community to make sure it’s successful. Our team passed on key feedback to the client, set up methods for Discord employees to directly reply to players, and helped ensure the system worked as intended. Pax Dei is one of the first games in the world and the first MMO ever to integrate the Discord Social SDK, which adds Discord’s trusted social functionality directly into the game. Discord enables us to connect with the world's largest and most engaged community of players – in fact, Pax Dei’s chat is powered by Discord, this includes DMs between players, zone-wide chat, and even players talking locally. Players can chat with each other both in and out of the game via Discord. Needless to say, we are thrilled to have played a small part in this adventure!