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Quality Assurance /
Software Testing Training
Introduction to Software Testing
Page 2Classification: Restricted
Agenda
• Defect/Bugs in Software Testing
• Quality Team Roles and Responsibilities
• Career options available for a Test Engineer
• Testing documentation
• Testing Fundamentals
• Testing Certification
Page 3Classification: Restricted
Defect/Bugs in Software Testing
Bug:
A bug is a fault in a program which causes it to behave abruptly. Bugs are usually
found either during unit testing done by developer of module testing by testers.
Defect:
A defect is found when the application does not conform to the requirement
specification. A defect can also be found when the client or user is testing.
Example:
According to newspaper stories in mid-2001, a major systems development
contractor was fired and sued over problems with a large retirement plan
management system. According to the reports, the client claimed that system
deliveries were late, the software had excessive defects, and it caused other
systems to crash.
Bugs in software supporting a large commercial high-speed data network affected
70,000 business customers over a period of 8 days in August of 1999. Among those
affected was the electronic trading system of the largest U.S. futures exchange,
which was shut down for most of a week as a result of the outages.
Page 4Classification: Restricted
Page 5Classification: Restricted
Quality Team Roles and Responsibilities
Quality Manager
Provides leadership and is responsible for overseeing day-to-day test
preparation and execution activities, including resource scheduling, team
communications and status reporting as well as promoting and overseeing
use of established best practices, policies, and procedures. Liaison between
Test Team and the Business Stakeholder(s).
Quality Lead
Responsible for the results of Testing and the use of good testing practices
for their assigned focus area as well as coordinating the testing effort
including scripted and functional testing and managing the setup and
assignment of the tests using Testing Management tools.
Tester(s)
Responsible for validating the test basis, designing and developing test
cases/scripts and data sets, executing tests, and reporting and diagnosing
defects as well as quality assurance of the tests cases and test execution.
Page 6Classification: Restricted
Career options available for a Test Engineer
Page 7Classification: Restricted
Page 8Classification: Restricted
Testing documentation
• Test Plan
• Test Scenario
• Test Case
• Traceability Matrix
• Test Report
Page 9Classification: Restricted
Testing Fundamentals
Testing objectives include
• Testing is a process of executing a program with the intent of finding an
error.
• A good test case is one that has a high probability of finding an as yet
undiscovered error.
• A successful test is one that uncovers an as yet undiscovered error
Page 10Classification: Restricted
Testing Certification
Testing –Certification
• Certified Software Test Professional (CSTP) certification
• CSTE-Certified Software Test Engineer
• ISTQB(International Testing Qualifications Board)
• ISEB( Information Systems Examinations Board)
• Certified Software Quality Analyst (CSQA)
QTP –Certification
• QTP Certification
• Certification Préparation for HP Quick Test Professional
Loadrunner –Certification
• HP LoadRunner Certification
Testing Management Process –Certification
• Certified Software Process Engineer
• Certified Quantitative Software Process Engineer
Page 11Classification: Restricted
Questions?
Page 12Classification: Restricted
Assignment - 1
• What is testing and why it is important
• Is Testing and QA are same
• What is different between Project and Product
• Is QA is equivalent to Verification, Why?
• Is QC is equivalent to Validation, Why?
• If we release product in the market or to customer having issues then what will
happened
• Quality control activities are focused on identifying defects in the actual
products produced; however your boss wants you to identify and define
processes that would prevent defects. How would you explain to him to
distinguish between QA and QC responsibilities?
• What are the categories of defects?
• What is the difference between a defect and a failure
• Does an increase in testing always improve the project?
Page 13Classification: Restricted
Thank You
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Introduction to Software Testing Part 2

  • 1. Quality Assurance / Software Testing Training Introduction to Software Testing
  • 2. Page 2Classification: Restricted Agenda • Defect/Bugs in Software Testing • Quality Team Roles and Responsibilities • Career options available for a Test Engineer • Testing documentation • Testing Fundamentals • Testing Certification
  • 3. Page 3Classification: Restricted Defect/Bugs in Software Testing Bug: A bug is a fault in a program which causes it to behave abruptly. Bugs are usually found either during unit testing done by developer of module testing by testers. Defect: A defect is found when the application does not conform to the requirement specification. A defect can also be found when the client or user is testing. Example: According to newspaper stories in mid-2001, a major systems development contractor was fired and sued over problems with a large retirement plan management system. According to the reports, the client claimed that system deliveries were late, the software had excessive defects, and it caused other systems to crash. Bugs in software supporting a large commercial high-speed data network affected 70,000 business customers over a period of 8 days in August of 1999. Among those affected was the electronic trading system of the largest U.S. futures exchange, which was shut down for most of a week as a result of the outages.
  • 5. Page 5Classification: Restricted Quality Team Roles and Responsibilities Quality Manager Provides leadership and is responsible for overseeing day-to-day test preparation and execution activities, including resource scheduling, team communications and status reporting as well as promoting and overseeing use of established best practices, policies, and procedures. Liaison between Test Team and the Business Stakeholder(s). Quality Lead Responsible for the results of Testing and the use of good testing practices for their assigned focus area as well as coordinating the testing effort including scripted and functional testing and managing the setup and assignment of the tests using Testing Management tools. Tester(s) Responsible for validating the test basis, designing and developing test cases/scripts and data sets, executing tests, and reporting and diagnosing defects as well as quality assurance of the tests cases and test execution.
  • 6. Page 6Classification: Restricted Career options available for a Test Engineer
  • 8. Page 8Classification: Restricted Testing documentation • Test Plan • Test Scenario • Test Case • Traceability Matrix • Test Report
  • 9. Page 9Classification: Restricted Testing Fundamentals Testing objectives include • Testing is a process of executing a program with the intent of finding an error. • A good test case is one that has a high probability of finding an as yet undiscovered error. • A successful test is one that uncovers an as yet undiscovered error
  • 10. Page 10Classification: Restricted Testing Certification Testing –Certification • Certified Software Test Professional (CSTP) certification • CSTE-Certified Software Test Engineer • ISTQB(International Testing Qualifications Board) • ISEB( Information Systems Examinations Board) • Certified Software Quality Analyst (CSQA) QTP –Certification • QTP Certification • Certification Préparation for HP Quick Test Professional Loadrunner –Certification • HP LoadRunner Certification Testing Management Process –Certification • Certified Software Process Engineer • Certified Quantitative Software Process Engineer
  • 12. Page 12Classification: Restricted Assignment - 1 • What is testing and why it is important • Is Testing and QA are same • What is different between Project and Product • Is QA is equivalent to Verification, Why? • Is QC is equivalent to Validation, Why? • If we release product in the market or to customer having issues then what will happened • Quality control activities are focused on identifying defects in the actual products produced; however your boss wants you to identify and define processes that would prevent defects. How would you explain to him to distinguish between QA and QC responsibilities? • What are the categories of defects? • What is the difference between a defect and a failure • Does an increase in testing always improve the project?
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