Build Better Communities with Lightning
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This document discusses using Lightning Communities to build better communities. It provides an overview of the evolution of Lightning Communities from basic templates to full platform capabilities. Lightning Community Templates offer pre-packaged solutions for use cases like customer service, partner portals, and helpdesks. The Lightning Community Builder allows customizing communities visually without coding. The document also promotes social engagement around Salesforce communities.
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Build Better Communities with Lightning
- 1. May 16th 2017 Build Better Communities with Lightning
- 2. Forward-Looking Statement Statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
- 3. Go Social! Salesforce Developers Salesforce Developers Salesforce Developers The video will be posted to YouTube & the webinar recap page (same URL as registration).This webinar is being recorded! @salesforcedevs / #forcewebinar
- 4. ▪ Don’t wait until the end to ask your question! – Technical support will answer questions starting now. ▪ Respect Q&A etiquette – Please don’t repeat questions. The support team is working their way down the queue. ▪ Stick around for live Q&A at the end – Speakers will tackle more questions at the end, time- allowing. ▪ Head to Developer Forums – More questions? Visit developer.salesforce.com/forums Have Questions?
- 5. Agenda • The Evolution of Community Cloud • Lightning Community Templates • Community Builder • Lightning Components • Themes & Packaging • Demo
- 6. The Evolution of Community Cloud
- 7. Communities Connect Your Ecosystem Social Community Cloud + + = Websites Portals Expose Business Data to Customers and Partners Custom Branding and Slick Mobile Responsive UI Direct Connection to Other Customers and Experts
- 8. The Evolution of Lightning Communities Responsive Templates for Customer Self-Service Fast Deployment Anyone Can Customize without Coding Full Platform Capabilities Programmatic and CSS Overrides Mobile via S1 and SDK Customer Service Lightning Template Lightning Bolt 2015 Today Visualforce + Tabs 2013 Pre-packaged Lightning Solutions for Any Use Case, with Embedded Industry Best Practices
- 9. Lightning Community Builder Platform Partner Portal Customer Service Helpdesk Bolt Solutions Platform Workspaces Multitenant Infrastructure and Data Lake Identity Sharing & Permissions API Workflow Search Translation Workbench UI SDKShield Salesforce Connect RecommendationsFeed Insight Expertise Einstein Answers Einstein Moderator Einstein Sentiment Topic Management Member Management Analytics Reputation Management Trails, Doc and Help Center Moderation Groups Audience Targeting Themes, Layout Records CMS Connect Files, LibrariesFeed Profile Built on the Intelligent Customer Success Platform Einstein
- 10. What next?
- 12. What is a Lightning Community Template?
- 13. Themes Branding A set of properties that control the color, style etc. for the entire community Theme Layouts Outer shell layout of the community
- 16. Demo
- 18. Q & A Try Trailhead: trailhead.salesforce.com Join the conversation: @salesforcedevs
- 19. Thank You