AgileCamp 2014 Track 1: Accelerating Agile Enterprise Adoption with Scaled Agile Framework

Accelerating Agile Enterprise
Adoption with the Scaled Agile
Framework (SAFe)
Be Agile. Scale Up. Stay Lean.
Richard Knaster
Principal Consultant, Thought Leader
Scaled Agile, Inc.

©2008-2013 Scaled Agile, Inc. and Leffingwell, LLC. All rights reserved.
Keeping Pace
o  We’ve had Moore’s Law for hardware and
now software is eating the world
o  Our development practices haven’t kept
pace. Agile shows the greatest promise,
but was developed for small, co-located
teams
o  We need a new approach that
harnesses the power of Agile and
Lean and applies to the needs of
the largest software enterprises
Our development methods must keep pace with an increasingly
complex world driven by software

We thought we’d be programming like this

But sometimes it feels like this
4

The Management Challenge
If you can’t change the system, who can?
“It is not enough that
management commit
themselves to quality and
productivity, they must know
what it is they must do.”
—W. Edwards Deming

Can Teams fix this problem?
Traditional Project model causes delays, friction and lower velocity
. . .
. . .
CC 1 CC 3
CC 2 CC 4
Organization
Project Effort
Estimate
CC1Effort
CC2Effort
CC3Effort
CC4Effort
Project
A “project” requires collaboration of
cost centers, assignment of people,
budget and schedule
It takes multiple budgets to build a
single project budget
Result:
•  Slow, complex budgeting process
•  Leads to utilization-based planning
and execution
•  Low program throughput
•  “Move the people to the work.”
Project Cost
Estimate $
$ $ $ $

A Stark Choice of Approaches
4 444 :
Documents Documents Unverified Code Software

Unlock the Power – The Agile Manifesto
Unlock the power of the individual and the team
Individuals and interactions over processes and tools
Working software over comprehensive documentation
Customer collaboration over contract negotiation
Responding to change over following a plan
AgileManifesto.org
That is, while there is value in the items on the right,
we value the items on the left more

Accelerating Value Delivery
Early value delivery accumulates and accumulates
Time
ValueDelivery

Makes Money Faster
TIME
VALUEDELIVERY

Delivers Better Fit for Purpose
Time
Waterfall result
Agile
result Measure of
waterfall customer
dissatisfaction

Reduces Risk
Risk
Agile
Waterfall
Time
Deadline
?

Scaling, You Have a Choice
Blank Slate.
Figure it out and grow it to suit you.

Some Thoughts on Agile Methods
!  Scrum
–  Works great. Less filling. Ubiquitous. Scrumptious. Let’s Sprint.
!  Extreme Programming
–  Really great code from really great coders.
We can scale great code. Extremely useful. Let’s Program with it.
!  Kanban
–  Clear thinking on flow, demand management and limiting wip.
Let’s flow, limit WIP and manage demand with it.
!  But if these innovative methods don’t have the native constructs to
address the view beyond the team − the systems view − shouldn’t
we do something about that?
!  And, on behalf of millions of practitioners, working on really big
systems in really big companies, and struggling badly with existing
approaches, don’t we have an obligation to try?

Or Start with a Proven Framework
A proven, publicly-facing framework for applying
Lean and Agile practices at enterprise scale
®
®
Spikes,
Refactors,
Other
Epics span
releases
Features
fit in
releases
Stories
fit in
iterations
Agile
Teams
Architecture
evolves
continuously
®
Release
Management
IterationsIterations
Plan
Team PSI
Objectives
Team PSI
Obj.
Team PSI
Obj.
Program
PSI Objectives
Product
Owner
Scrum/Agile
Master
Developers & Testers
Program
Portfolio
Management
Product
Management
Vision
H
I
P
TeamBacklogTeamBacklogTeamBacklog
ReleasePlanning
SystemDemo
PSI/Release
ReleasePlanning
ReleasePlanning
PSI/Release
System Team
Copyright © 2008-2013
Leffingwell, LLC
Roadmap
ProgramBacklog
Lean
EO
EODemo&Retro
Architectural
Runway
Agile Release Train delivers solutions
doc
doc
Plan
H
I
P
Demo&Retro
H
I
P
H
I
P
BO
Sprint
Goals
Sprint
Goals
Metrics
Deliver on Demand
Develop on Cadence
DevOps
v 2.5
UX RTEArch.
Value
Respect KaizenFlow
Management Support
Business Epics
Architectural Epics
PortfolioBacklog
Kanban
PORTFOLIO VISION
Them
es
Investm
ent
EA
APM
• 4 Backlog Manager
•
•
•
•
•
APM
• 4 Additional Trend
Reports
System Repository
5 Enhanced
Associations
Platform
3 Contextual
Navigation
1 Notifications
APM
• 4 Project Planning
Wizard
System Repository
• 5 Automated Test
Results
• Test Suites
Platform
• 1 New Editors
• 2 Delegated Admin
• 3 Notifications II
• Management Reporting
& Real-time Notifications
• Quality Management
R4 R5 R6
Jan ‘12 March ‘12 May ‘12
n
Backlog Manaager
APM
• 4 Additional Trend
R
APM
• 4 Project Planning
Wizard
Simple, proven, and secure Enterprise Identity Bridge for inbound and outbound identity management.
Enables single sign-on, federated identity management, mobile identity security, API security and social
identity integration.
• Integrates with your Enterprise infrastructure
• Supports employee, customer, partner and consumer use cases
• Fast and flexible deployment
Simple, proven, and secure E
PingFederate
Federate
Token
Authorization
Browsers
DeskTop
Application
Pass
Access Policy Management & Adaptive
Federation chains, rules, identity attribute
aggregation and token authorization combine
your existing authentication methods with user
profile data to customize user access scenarios
and extend your security policies to the Cloud.
Cloud User Provisioning Automatically create, update and disable user accounts for
cloud applications whether you’re synchronizing your directory to a cloud app or you’re a
cloud business creating accounts just in time based on incoming assertions.
QCode
Quality
VALUESTREAMS
EXE
EXE
ScaledAgileFramework.com
Synchronizes
alignment,
collaboration and
delivery for large
numbers teams
CORE VALUES
1.  Program Execution
2.  Alignment
3.  Code Quality
4.  Transparency

AgileCamp 2014 Track 1: Accelerating Agile Enterprise Adoption with Scaled Agile Framework

Every Team Must Be on the Train
Waterfall doesn’t iterate
Delay!
Planned release
MRD PRD SRS Dev
Drop 1
to QA
Drop 2
to QA
Test
drop 1
Test
drop 2
Release
Agile Iterates
Iterate Iterate Iterate Iterate Iterate Iterate
Can’t integrate
here
PSI
Deferred risk, late integration. Boom.

Cadence Alone is Not Enough
...time spent thinking you are on track…….
Integrate
and slip!
System
PSI
PSI
Iterate Iterate Iterate Iterate
PSI

Synchronize to Assure Delivery
PSI
Sys 1 Sys 2 Sys 3 Sys 4 Sys 5 Sys 6 Sys 7 Sys 8
PSI
PSI
PSI
Continuous
Integration
Continuous
Integration
PSI

SAFe Delivers Business Results
Increase in
employee
engagement
20-50%
increase in
productivity
30-75%
faster time
to market
50%+
defect
reduction
22

Case Studies
ScaledAgileFramework.com/case-studies

Lean Thinking Provides the Tools We Need

Goal: Speed, Quality, Value
THE GOAL
!  Sustainably shortest lead time
!  Best quality and value to
people and society
!  Most customer delight, lowest
cost, high morale, safety
All we are doing is looking at the timeline,
from the where the customer gives us an
order to where we collect the cash. And we
are reducing the time line by reducing the
non-value added wastes. —Taiichi Ohno
We need to figure out a way to
deliver software so fast that our customers
don’t have time to change their minds.
—Mary Poppendieck
Most software problems will exhibit
themselves as a delay. —Al Shalloway

Goal: Speed, Quality, Value
1.  Take an economic view
2.  Actively manage queues
3.  Understand and exploit variability
4.  Reduce batch sizes
5.  Apply WIP constraints
6.  Control flow under uncertainty:
cadence and synchronization
7.  Get feedback as fast as possible
8.  Decentralize control
Don Reinertsen
Principles of Product
Development Flow

Nothing Beats an Agile Team
²  Teams operate under program vision, system, architecture
and user experience guidance
²  Empowered, self-organizing, self-managing cross-functional teams
²  Valuable, fully-tested software increments every two weeks
²  Scrum project management practices and XP-inspired technical
practices; value described by Stories

That Focuses on Code Quality
You can’t scale crappy code
Code Quality Provides
o  Higher quality products and
services, customer satisfaction
o  Predictability and integrity of
software development
o  Development scalability
o  Higher development velocity,
system performance and
business agility
o  Ability to innovate
Agile
Architecture
Continuous
Integration
Test-First
Refactoring
Pair Work
Collective
Ownership

Systems Must be Managed
“A system must be managed.
It will not manage itself.
Left to themselves, components
become selfish, competitive,
independent profit centers, and thus
destroy the system. . . .
The secret is cooperation between
components toward the aim of the
organization.”
Remember
there are
two systems at
work here!
29

Scale to the Program Level (Team of Teams)
²  Self-organizing, self-managing team-of-agile-teams
²  Continuous value delivery
²  Aligned to a common mission via a single backlog
²  Common sprint lengths and estimating
²  Face-to-face planning cadence for collaboration, alignment,
synchronization, and assessment
²  Value Delivery via Features and Benefits

Develop on Cadence. Deliver on Demand.
Development occurs on a fixed cadence.
The business decides when value is released.
Deliver on Demand
Major
Release Customer
Upgrade
Customer
Preview
Major
Release New
Feature
Develop on Cadence
PSI PSI PSI PSI PSI

Scaling to the Portfolio
“A system is a network of
interdependent components that
work together to try to accomplish
the aim of the system.
A system must have an aim.
Without an aim, there is no
system.”

Scale to the Portfolio
² Centralized strategy, decentralized execution
² Investment themes provide operating budgets for trains
² Kanban systems provide portfolio visibility and WIP limits
² Enterprise architecture is a first class citizen
² Objective metrics support governance and kaizen
² Value description via Business and Architectural Epics

Agile Program Portfolio Management
Fulfills its responsibilities while enabling lean and agile
practices for better business results
4.  Decentralized,
rolling-wave planning
5.  Agile estimating
and planning
6.  Self-managing
Agile Release Trains
1.  Decentralized
decision-making
2.  Demand management;
continuous value flow
3.  Lightweight epic
business cases
7.  Objective, fact-based
measures and milestones

On “Managing” Knowledge Workers
Knowledge workers know more about the work
they perform than their bosses.
—Peter Drucker
•  Workers themselves are best placed to
make decisions about how to perform
their work.
•  To effectively lead, the workers must be
heard and respected.
•  Knowledge workers have to manage
themselves. They have to have
autonomy.
•  Continuing innovation has to be part of
their work, the task, and the
responsibility of knowledge workers.

Lean Foundation: Leadership
!  Management is trained in
lean thinking
!  Bases decisions on this
long term philosophy
1.  Take a Systems View
2.  Embrace the Agile Manifesto
3.  Implement Product
Development Flow
4.  Unlock the Intrinsic Potential
of Knowledge Workers

Conclusion
The foundation of Lean
is LEADERSHIP
The foundation of SAFe
is YOU

Next Steps
Agile Software Development Series
Alistair Cockburn and Jim Highsmith,
Series Editors
Agile Software
Requirements
Lean Requirements Practices for
Teams, Programs, and the Enterprise
Dean Leffingwell
Foreword by Don Reinertsen
ü  Browse the framework
ü  Read the book
ü  Build your expertise with
training and certification
ü  Accelerate value delivery with
your first Agile Release Train
ü  Get help from the experts at
ScaledAgile.com and
ScaledAgilePartners.com
ü  Join the community at
community.ScaledAgile.com
Become a SAFe
Lean Thinking
Manager-Teacher
Launch Agile
Release Trains
Leverage the
Community

Where can I learn more?
ScaledAgilePartners.com
community.scaledagile.com
ScaledAgileFramework.com
Browse the
Framework
Read the Book
Agile Software
Requirements
Get Training, Certification
and Courseware
Adapt it to your
Enterprise with
Enterprise SAFe™
Launch an
Agile Release Train
ScaledAgileAcademy.com
ScaledAgile.com/ESAFe
ScaledAgile.com/ART
Get help from the experts
and the extensive
service delivery
Partner community
Join the
Scaled Agile Framework
Community

AgileCamp 2014 Track 1: Accelerating Agile Enterprise Adoption with Scaled Agile Framework

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AgileCamp 2014 Track 1: Accelerating Agile Enterprise Adoption with Scaled Agile Framework