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Principles of Information Systems Eighth Edition Software:  Systems and Application Software
Principles and Learning Objectives Identify and briefly describe the functions of the two basic kinds of software Outline the role of the operating system and identify the features of several popular operating systems Discuss how application software can support personal, workgroup, and enterprise business objectives Identify three basic approaches to developing application software and discuss the pros and cons of each Outline the overall evolution and importance of programming languages and clearly differentiate among the generations of programming languages Identify several key software issues and trends that have an impact on organizations and individuals Principles of Information Systems, Eighth Edition
Why Learn About Software? Software is indispensable for any computer system Systems software needed for input, calculations, and output Application software aids in productivity Personal tasks using software Income tax preparation Keeping a budget Internet research Games Principles of Information Systems, Eighth Edition
An Overview of Software   Computer programs:  sequences of instructions for the computer Documentation:   describes program functions  Software – system software and application software Principles of Information Systems, Eighth Edition
Systems Software Systems software:   coordinates the activities and functions of hardware and programs Computer system platform:  combination of a hardware configuration and systems software Principles of Information Systems, Eighth Edition
Application Software Application software:  helps users solve particular problems In most cases, application software resides on the computer’s hard disk Application software can also be stored on CDs, DVDs, and flash or keychain storage devices Principles of Information Systems, Eighth Edition
Supporting Individual, Group, and Organizational Goals Organisation – people, workgroup, enterprise – supported with software and IS Organisation needs to classify the software and IS uses to increase productivity – need to identify the scope of problems and opportunities Sphere of influence:  the scope of problems and opportunities addressed by a particular organisation For most companies, the spheres of influence are personal, workgroup, and enterprise Principles of Information Systems, Eighth Edition
Supporting Individual, Group, and Organizational Goals (continued) Principles of Information Systems, Eighth Edition Table 4.1: Software Supporting Individuals, Workgroups, and Enterprises
Installing and Removing Software for PCs Before you can use software, it must be installed on a computer Software for personal computers typically comes on CDs or is downloaded from the Web Most operating systems have an add/remove program feature for removing software Does not work with all software Does not always remove all elements of the software Principles of Information Systems, Eighth Edition
Systems Software Systems software Controls operations of computer hardware Supports application programs’ problem-solving capabilities Types of systems software Operating systems Utility programs Middleware Principles of Information Systems, Eighth Edition
Operating Systems   Operating system (OS):  set of programs that controls the computer hardware and acts as an interface with application programs Kernel:  ties all components of the OS together and regulates other programs Principles of Information Systems, Eighth Edition
Operating Systems (continued) Various combinations of OSs, computers, and users Single computer with a single user Single computer with multiple users Multiple computers Special-purpose computers Principles of Information Systems, Eighth Edition
Operating Systems (continued)   Activities performed by the operating system Perform common computer hardware functions Provide a user interface and input/output management Provide a degree of hardware independence Manage system memory Manage processing tasks Provide networking capability Control access to system resources Manage files Principles of Information Systems, Eighth Edition
Operating Systems (continued) Principles of Information Systems, Eighth Edition Figure 4.4: The Role of Systems Software The role of Systems Software –interface between users, application software and hardware
Operating Systems (continued) OS acts as an intermediary between application and hardware OS converts basic request into a set of details instruction that the hardware requires Common hardware functions (e.g.) Get input from keyboard or some other input device Retrieve data from disks Store data on disks Display information on a monitor or printer Principles of Information Systems, Eighth Edition
Operating Systems Functions User interface and input/output management User interface:  allows individuals to access and command the computer system Command-based user interface:  requires that text commands be given to the computer to perform basic activities Graphical user interface (GUI):  uses icons and menus displayed on screen to send commands to the computer system Principles of Information Systems, Eighth Edition
Operating Systems Functions (continued) Hardware independence Application program interface (API):  allows applications to make use of the operating system Memory management Control how memory is accessed and maximize available memory and storage Principles of Information Systems, Eighth Edition
Operating Systems Functions (continued) Principles of Information Systems, Eighth Edition Figure 4.6: Application Program Interface Links Application Software to the Operating System
Processing tasks Multitasking:  more than one program can run at the same time Time-sharing:  allows more than one person to use a computer system at the same time Scalability:  ability of the computer to handle an increasing number of concurrent users smoothly Networking capability Features and capabilities of the OS that aid users in connecting to a computer network Principles of Information Systems, Eighth Edition Operating Systems (continued)
Operating Systems (continued) Access to system resources and security Protection against unauthorized access Logins and passwords File management Ensures that files in secondary storage are available when needed and that they are protected from access by unauthorized users Principles of Information Systems, Eighth Edition
Current Operating Systems Principles of Information Systems, Eighth Edition Table 4.2: Popular Operating Systems Cross All Three Spheres of Influence
Current Operating Systems (continued) Microsoft PC operating systems PC-DOS and MS-DOS: early, command-driven OSs Windows XP: greatly improved stability and security over previous versions of Windows Windows XP N: for European market Windows XP Professional X64: for computers with newer 64-bit capabilities Windows XP Media Center Edition: incorporates additional multimedia features Vista: latest version of Windows Principles of Information Systems, Eighth Edition
Current Operating Systems (continued) Apple operating systems Often provide cutting edge tools in graphics and music not available from Microsoft Mac OS X Jaguar (OS X.2) Panther (OS X.3) Tiger (OS X.4): support for 64-bit computing, Dashboard, Spotlight, etc. Principles of Information Systems, Eighth Edition
Current Operating Systems (continued) Linux Developed by Linus Torvalds in 1991 Open-source product Only the kernel of an OS Several distributions available with capabilities/applications that form a complete OS Examples: Red Hat Linux, Caldera OpenLinux Principles of Information Systems, Eighth Edition
Workgroup Operating Systems Windows Server UNIX NetWare Red Hat Linux Mac OS X Server Principles of Information Systems, Eighth Edition
Enterprise Operating Systems z/OS MPE/iX HP-UX Linux Principles of Information Systems, Eighth Edition
Operating Systems for Small Computers, Embedded Computers, and Special-Purpose Devices Palm OS Windows Embedded Windows Mobile Principles of Information Systems, Eighth Edition
Utility Programs Help to perform maintenance or correct problems with a computer sistem Common types of utility programs: Hardware utilities Virus-detection and recovery utilities File-compression utilities Spam and pop-up blocker utilities Principles of Information Systems, Eighth Edition
Utility Programs (continued) Network and Internet utilities Server and mainframe utilities Other utilities Manages and protects corporate documents Helps people with visual disabilities use the Internet Monitors employees Searches for files and documents  Principles of Information Systems, Eighth Edition
Middleware Middleware:  software that allows different systems to communicate and exchange data Middleware can also be used as an interface between the Internet and older legacy systems e.g. ? Principles of Information Systems, Eighth Edition
Application Software Primary function is to apply the power of the computer to give individuals, workgroups, and the entire enterprise the ability to solve problems and perform specific tasks Application programs interact with systems software; systems software then directs computer hardware to perform the necessary tasks Principles of Information Systems, Eighth Edition
Overview of Application Software Proprietary software:  one-of-a-kind program for a specific application, usually developed and owned by a single company Off-the-shelf software:  existing software program that is purchased Principles of Information Systems, Eighth Edition
Overview of Application Software (continued) Principles of Information Systems, Eighth Edition Figure 4.13: Types of Application Software
Overview of Application Software (continued) Principles of Information Systems, Eighth Edition Table 4.4: A Comparison of Proprietary and Off-the-Shelf Software
Overview of Application Software (continued) Principles of Information Systems, Eighth Edition Table 4.4: A Comparison of Proprietary and Off-the-Shelf Software (continued)
Personal Application Software Serves the needs of an individual user Includes personal productivity software Enables users to improve their personal effectiveness Principles of Information Systems, Eighth Edition
Personal Application Software (continued) Principles of Information Systems, Eighth Edition Table 4.5: Examples of Personal Productivity Software
Personal Application Software (continued) Principles of Information Systems, Eighth Edition Table 4.5: Examples of Personal Productivity Software (continued)
Personal Application Software (continued) Software suite:  collection of single application programs packaged in a bundle Microsoft Office: most popular general-purpose software suite Other general-purpose software suites: Corel’s WordPerfect Office, Lotus SmartSuite, Sun Microsystems’s StarOffice Integrated application packages:   offer a range of capabilities for less money than software suites Example: Microsoft Works Principles of Information Systems, Eighth Edition
Personal Application Software (continued) Principles of Information Systems, Eighth Edition Table 4.6: Major Components of Leading Software Suites
Workgroup Application Software Workgroup application software:  support teamwork, whether people are in the same location or dispersed around the world Groupware:  software that helps groups of people work together more efficiently and effectively Principles of Information Systems, Eighth Edition
Workgroup Application Software (continued) Principles of Information Systems, Eighth Edition Table 4.7: Ernst & Young’s “Three Cs” Rule for Groupware
Enterprise Application Software Software that benefits an entire organization Enterprise resource planning (ERP) software:  set of integrated programs that manage a company’s vital business operations for an entire multisite, global organization Principles of Information Systems, Eighth Edition
Enterprise Application Software (continued) Principles of Information Systems, Eighth Edition Table 4.8: Examples of Enterprise Application Software
Application Software for Information, Decision Support, and Specialized Purposes Specialized application software for information, decision support, and other purposes is available in every industry Examples Genetic researchers use software to visualize and analyze the human genome Music executives use decision support software to help pick the next hit  Decision support software is used to increase the cure rate for cancer Principles of Information Systems, Eighth Edition
Programming Languages Sets of keywords, symbols, and a system of rules for constructing statements by which humans can communicate instructions to be executed by a computer Different languages have different characteristics Syntax:  a set of rules associated with a programming language Principles of Information Systems, Eighth Edition
The Evolution of Programming Languages Principles of Information Systems, Eighth Edition Table 4.9: The Evolution of Programming Languages
The Evolution of Programming Languages (continued) Visual, object-oriented, and artificial intelligence languages are easier for nonprogrammers to use than older generation languages Visual languages use a graphical or visual interface for program development Object-oriented programming languages are based on objects Compiler:  a special software program that converts programmer’s source code into machine-language instructions consisting of binary digits Principles of Information Systems, Eighth Edition
The Evolution of Programming Languages (continued) Principles of Information Systems, Eighth Edition Figure 4.21: Reusable Code in Object-Oriented Programming
The Evolution of Programming Languages (continued) Principles of Information Systems, Eighth Edition Figure 4.23: How a Compiler Works
Software Issues and Trends Because software is such an important part of today’s computer systems, software issues have received increased attention Major software issues and trends discussed in the text Software bugs, copyright, software licensing, open-source software, shareware and public domain software, multiorganizational software development, software upgrades, and global software support Principles of Information Systems, Eighth Edition
Software Bugs Software bug:  defect in a computer program that keeps it from performing as it is designed to perform Tips for reducing impact of software bugs Register all software so that you can receive bug alerts, fixes, and patches Check the manual or read-me files for work-arounds Access support area of the manufacturer’s Web site for patches Install the latest software updates Principles of Information Systems, Eighth Edition
Copyrights and Licenses Most software products are protected by law using copyright or licensing provisions In some cases, you are given unlimited use of software on one or two computers In other cases, you pay for your usage—if you use the software more, you pay more Some software now requires that you  register  or  activate  it before it can be fully used Principles of Information Systems, Eighth Edition
Open-Source Software Open-source software:  software freely available to anyone in a form that can be easily modified Some widely used open-source software packages: Linux OS, Free BSD, Apache, Sendmail, Perl Open-source software is often  more  reliable and secure than commercial software Open-source systems can contain hidden costs, particularly for user support or solving problems with the software Principles of Information Systems, Eighth Edition
Open-Source Software (continued) Principles of Information Systems, Eighth Edition Table 4.10: Examples of Open-Source Software
Shareware, Freeware, and Public Domain Software Shareware and freeware:  software that is very inexpensive or free, but whose source code cannot be modified Public domain software:  shareware and freeware that is in the public domain Principles of Information Systems, Eighth Edition
Software Upgrades Software companies revise their programs and sell new versions periodically Revised software may or may not offer any major additional capabilities Revised software can contain bugs or errors Software upgrades usually cost much less than the original purchase price Principles of Information Systems, Eighth Edition
Global Software Support Vendors face the challenge of providing adequate support for their software customers in all locations of the world Trend of outsourcing global support to one or more third-party distributors Principles of Information Systems, Eighth Edition
Summary Computer programs: sequences of instructions for the computer Systems software: coordinates the activities of hardware and programs Applications software: helps users solve particular problems Operating system (OS): set of computer programs that controls the computer hardware and acts as an interface with application programs Principles of Information Systems, Eighth Edition
Summary (continued) Graphical user interface (GUI): user interface that uses icons and menus displayed on screen to send commands to the computer system Time-sharing: allows more than one person to use a computer system at the same time Proprietary software: one-of-a-kind program for a specific application, usually developed and owned by a single company Off-the-shelf software: existing software program that is purchased Principles of Information Systems, Eighth Edition
Summary (continued) Enterprise resource planning (ERP) software: manages a company’s vital business operations for an entire multisite, global organization Programming languages: allow humans to communicate instructions to be executed by a computer Most software products are protected by law using copyright or licensing provisions Open-source software is freely available to anyone in a form that can be easily modified Principles of Information Systems, Eighth Edition
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04 software system and application software

  • 1. Principles of Information Systems Eighth Edition Software: Systems and Application Software
  • 2. Principles and Learning Objectives Identify and briefly describe the functions of the two basic kinds of software Outline the role of the operating system and identify the features of several popular operating systems Discuss how application software can support personal, workgroup, and enterprise business objectives Identify three basic approaches to developing application software and discuss the pros and cons of each Outline the overall evolution and importance of programming languages and clearly differentiate among the generations of programming languages Identify several key software issues and trends that have an impact on organizations and individuals Principles of Information Systems, Eighth Edition
  • 3. Why Learn About Software? Software is indispensable for any computer system Systems software needed for input, calculations, and output Application software aids in productivity Personal tasks using software Income tax preparation Keeping a budget Internet research Games Principles of Information Systems, Eighth Edition
  • 4. An Overview of Software Computer programs: sequences of instructions for the computer Documentation: describes program functions Software – system software and application software Principles of Information Systems, Eighth Edition
  • 5. Systems Software Systems software: coordinates the activities and functions of hardware and programs Computer system platform: combination of a hardware configuration and systems software Principles of Information Systems, Eighth Edition
  • 6. Application Software Application software: helps users solve particular problems In most cases, application software resides on the computer’s hard disk Application software can also be stored on CDs, DVDs, and flash or keychain storage devices Principles of Information Systems, Eighth Edition
  • 7. Supporting Individual, Group, and Organizational Goals Organisation – people, workgroup, enterprise – supported with software and IS Organisation needs to classify the software and IS uses to increase productivity – need to identify the scope of problems and opportunities Sphere of influence: the scope of problems and opportunities addressed by a particular organisation For most companies, the spheres of influence are personal, workgroup, and enterprise Principles of Information Systems, Eighth Edition
  • 8. Supporting Individual, Group, and Organizational Goals (continued) Principles of Information Systems, Eighth Edition Table 4.1: Software Supporting Individuals, Workgroups, and Enterprises
  • 9. Installing and Removing Software for PCs Before you can use software, it must be installed on a computer Software for personal computers typically comes on CDs or is downloaded from the Web Most operating systems have an add/remove program feature for removing software Does not work with all software Does not always remove all elements of the software Principles of Information Systems, Eighth Edition
  • 10. Systems Software Systems software Controls operations of computer hardware Supports application programs’ problem-solving capabilities Types of systems software Operating systems Utility programs Middleware Principles of Information Systems, Eighth Edition
  • 11. Operating Systems Operating system (OS): set of programs that controls the computer hardware and acts as an interface with application programs Kernel: ties all components of the OS together and regulates other programs Principles of Information Systems, Eighth Edition
  • 12. Operating Systems (continued) Various combinations of OSs, computers, and users Single computer with a single user Single computer with multiple users Multiple computers Special-purpose computers Principles of Information Systems, Eighth Edition
  • 13. Operating Systems (continued) Activities performed by the operating system Perform common computer hardware functions Provide a user interface and input/output management Provide a degree of hardware independence Manage system memory Manage processing tasks Provide networking capability Control access to system resources Manage files Principles of Information Systems, Eighth Edition
  • 14. Operating Systems (continued) Principles of Information Systems, Eighth Edition Figure 4.4: The Role of Systems Software The role of Systems Software –interface between users, application software and hardware
  • 15. Operating Systems (continued) OS acts as an intermediary between application and hardware OS converts basic request into a set of details instruction that the hardware requires Common hardware functions (e.g.) Get input from keyboard or some other input device Retrieve data from disks Store data on disks Display information on a monitor or printer Principles of Information Systems, Eighth Edition
  • 16. Operating Systems Functions User interface and input/output management User interface: allows individuals to access and command the computer system Command-based user interface: requires that text commands be given to the computer to perform basic activities Graphical user interface (GUI): uses icons and menus displayed on screen to send commands to the computer system Principles of Information Systems, Eighth Edition
  • 17. Operating Systems Functions (continued) Hardware independence Application program interface (API): allows applications to make use of the operating system Memory management Control how memory is accessed and maximize available memory and storage Principles of Information Systems, Eighth Edition
  • 18. Operating Systems Functions (continued) Principles of Information Systems, Eighth Edition Figure 4.6: Application Program Interface Links Application Software to the Operating System
  • 19. Processing tasks Multitasking: more than one program can run at the same time Time-sharing: allows more than one person to use a computer system at the same time Scalability: ability of the computer to handle an increasing number of concurrent users smoothly Networking capability Features and capabilities of the OS that aid users in connecting to a computer network Principles of Information Systems, Eighth Edition Operating Systems (continued)
  • 20. Operating Systems (continued) Access to system resources and security Protection against unauthorized access Logins and passwords File management Ensures that files in secondary storage are available when needed and that they are protected from access by unauthorized users Principles of Information Systems, Eighth Edition
  • 21. Current Operating Systems Principles of Information Systems, Eighth Edition Table 4.2: Popular Operating Systems Cross All Three Spheres of Influence
  • 22. Current Operating Systems (continued) Microsoft PC operating systems PC-DOS and MS-DOS: early, command-driven OSs Windows XP: greatly improved stability and security over previous versions of Windows Windows XP N: for European market Windows XP Professional X64: for computers with newer 64-bit capabilities Windows XP Media Center Edition: incorporates additional multimedia features Vista: latest version of Windows Principles of Information Systems, Eighth Edition
  • 23. Current Operating Systems (continued) Apple operating systems Often provide cutting edge tools in graphics and music not available from Microsoft Mac OS X Jaguar (OS X.2) Panther (OS X.3) Tiger (OS X.4): support for 64-bit computing, Dashboard, Spotlight, etc. Principles of Information Systems, Eighth Edition
  • 24. Current Operating Systems (continued) Linux Developed by Linus Torvalds in 1991 Open-source product Only the kernel of an OS Several distributions available with capabilities/applications that form a complete OS Examples: Red Hat Linux, Caldera OpenLinux Principles of Information Systems, Eighth Edition
  • 25. Workgroup Operating Systems Windows Server UNIX NetWare Red Hat Linux Mac OS X Server Principles of Information Systems, Eighth Edition
  • 26. Enterprise Operating Systems z/OS MPE/iX HP-UX Linux Principles of Information Systems, Eighth Edition
  • 27. Operating Systems for Small Computers, Embedded Computers, and Special-Purpose Devices Palm OS Windows Embedded Windows Mobile Principles of Information Systems, Eighth Edition
  • 28. Utility Programs Help to perform maintenance or correct problems with a computer sistem Common types of utility programs: Hardware utilities Virus-detection and recovery utilities File-compression utilities Spam and pop-up blocker utilities Principles of Information Systems, Eighth Edition
  • 29. Utility Programs (continued) Network and Internet utilities Server and mainframe utilities Other utilities Manages and protects corporate documents Helps people with visual disabilities use the Internet Monitors employees Searches for files and documents Principles of Information Systems, Eighth Edition
  • 30. Middleware Middleware: software that allows different systems to communicate and exchange data Middleware can also be used as an interface between the Internet and older legacy systems e.g. ? Principles of Information Systems, Eighth Edition
  • 31. Application Software Primary function is to apply the power of the computer to give individuals, workgroups, and the entire enterprise the ability to solve problems and perform specific tasks Application programs interact with systems software; systems software then directs computer hardware to perform the necessary tasks Principles of Information Systems, Eighth Edition
  • 32. Overview of Application Software Proprietary software: one-of-a-kind program for a specific application, usually developed and owned by a single company Off-the-shelf software: existing software program that is purchased Principles of Information Systems, Eighth Edition
  • 33. Overview of Application Software (continued) Principles of Information Systems, Eighth Edition Figure 4.13: Types of Application Software
  • 34. Overview of Application Software (continued) Principles of Information Systems, Eighth Edition Table 4.4: A Comparison of Proprietary and Off-the-Shelf Software
  • 35. Overview of Application Software (continued) Principles of Information Systems, Eighth Edition Table 4.4: A Comparison of Proprietary and Off-the-Shelf Software (continued)
  • 36. Personal Application Software Serves the needs of an individual user Includes personal productivity software Enables users to improve their personal effectiveness Principles of Information Systems, Eighth Edition
  • 37. Personal Application Software (continued) Principles of Information Systems, Eighth Edition Table 4.5: Examples of Personal Productivity Software
  • 38. Personal Application Software (continued) Principles of Information Systems, Eighth Edition Table 4.5: Examples of Personal Productivity Software (continued)
  • 39. Personal Application Software (continued) Software suite: collection of single application programs packaged in a bundle Microsoft Office: most popular general-purpose software suite Other general-purpose software suites: Corel’s WordPerfect Office, Lotus SmartSuite, Sun Microsystems’s StarOffice Integrated application packages: offer a range of capabilities for less money than software suites Example: Microsoft Works Principles of Information Systems, Eighth Edition
  • 40. Personal Application Software (continued) Principles of Information Systems, Eighth Edition Table 4.6: Major Components of Leading Software Suites
  • 41. Workgroup Application Software Workgroup application software: support teamwork, whether people are in the same location or dispersed around the world Groupware: software that helps groups of people work together more efficiently and effectively Principles of Information Systems, Eighth Edition
  • 42. Workgroup Application Software (continued) Principles of Information Systems, Eighth Edition Table 4.7: Ernst & Young’s “Three Cs” Rule for Groupware
  • 43. Enterprise Application Software Software that benefits an entire organization Enterprise resource planning (ERP) software: set of integrated programs that manage a company’s vital business operations for an entire multisite, global organization Principles of Information Systems, Eighth Edition
  • 44. Enterprise Application Software (continued) Principles of Information Systems, Eighth Edition Table 4.8: Examples of Enterprise Application Software
  • 45. Application Software for Information, Decision Support, and Specialized Purposes Specialized application software for information, decision support, and other purposes is available in every industry Examples Genetic researchers use software to visualize and analyze the human genome Music executives use decision support software to help pick the next hit Decision support software is used to increase the cure rate for cancer Principles of Information Systems, Eighth Edition
  • 46. Programming Languages Sets of keywords, symbols, and a system of rules for constructing statements by which humans can communicate instructions to be executed by a computer Different languages have different characteristics Syntax: a set of rules associated with a programming language Principles of Information Systems, Eighth Edition
  • 47. The Evolution of Programming Languages Principles of Information Systems, Eighth Edition Table 4.9: The Evolution of Programming Languages
  • 48. The Evolution of Programming Languages (continued) Visual, object-oriented, and artificial intelligence languages are easier for nonprogrammers to use than older generation languages Visual languages use a graphical or visual interface for program development Object-oriented programming languages are based on objects Compiler: a special software program that converts programmer’s source code into machine-language instructions consisting of binary digits Principles of Information Systems, Eighth Edition
  • 49. The Evolution of Programming Languages (continued) Principles of Information Systems, Eighth Edition Figure 4.21: Reusable Code in Object-Oriented Programming
  • 50. The Evolution of Programming Languages (continued) Principles of Information Systems, Eighth Edition Figure 4.23: How a Compiler Works
  • 51. Software Issues and Trends Because software is such an important part of today’s computer systems, software issues have received increased attention Major software issues and trends discussed in the text Software bugs, copyright, software licensing, open-source software, shareware and public domain software, multiorganizational software development, software upgrades, and global software support Principles of Information Systems, Eighth Edition
  • 52. Software Bugs Software bug: defect in a computer program that keeps it from performing as it is designed to perform Tips for reducing impact of software bugs Register all software so that you can receive bug alerts, fixes, and patches Check the manual or read-me files for work-arounds Access support area of the manufacturer’s Web site for patches Install the latest software updates Principles of Information Systems, Eighth Edition
  • 53. Copyrights and Licenses Most software products are protected by law using copyright or licensing provisions In some cases, you are given unlimited use of software on one or two computers In other cases, you pay for your usage—if you use the software more, you pay more Some software now requires that you register or activate it before it can be fully used Principles of Information Systems, Eighth Edition
  • 54. Open-Source Software Open-source software: software freely available to anyone in a form that can be easily modified Some widely used open-source software packages: Linux OS, Free BSD, Apache, Sendmail, Perl Open-source software is often more reliable and secure than commercial software Open-source systems can contain hidden costs, particularly for user support or solving problems with the software Principles of Information Systems, Eighth Edition
  • 55. Open-Source Software (continued) Principles of Information Systems, Eighth Edition Table 4.10: Examples of Open-Source Software
  • 56. Shareware, Freeware, and Public Domain Software Shareware and freeware: software that is very inexpensive or free, but whose source code cannot be modified Public domain software: shareware and freeware that is in the public domain Principles of Information Systems, Eighth Edition
  • 57. Software Upgrades Software companies revise their programs and sell new versions periodically Revised software may or may not offer any major additional capabilities Revised software can contain bugs or errors Software upgrades usually cost much less than the original purchase price Principles of Information Systems, Eighth Edition
  • 58. Global Software Support Vendors face the challenge of providing adequate support for their software customers in all locations of the world Trend of outsourcing global support to one or more third-party distributors Principles of Information Systems, Eighth Edition
  • 59. Summary Computer programs: sequences of instructions for the computer Systems software: coordinates the activities of hardware and programs Applications software: helps users solve particular problems Operating system (OS): set of computer programs that controls the computer hardware and acts as an interface with application programs Principles of Information Systems, Eighth Edition
  • 60. Summary (continued) Graphical user interface (GUI): user interface that uses icons and menus displayed on screen to send commands to the computer system Time-sharing: allows more than one person to use a computer system at the same time Proprietary software: one-of-a-kind program for a specific application, usually developed and owned by a single company Off-the-shelf software: existing software program that is purchased Principles of Information Systems, Eighth Edition
  • 61. Summary (continued) Enterprise resource planning (ERP) software: manages a company’s vital business operations for an entire multisite, global organization Programming languages: allow humans to communicate instructions to be executed by a computer Most software products are protected by law using copyright or licensing provisions Open-source software is freely available to anyone in a form that can be easily modified Principles of Information Systems, Eighth Edition
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