The Culture of Watkins Insurance Group: We Build Relationships

At Watkins Insurance Group, we understand the value of relationships. Our mission is "we're here to help,” and that begins with our culture. Watkins President Patrick Watkins said it best: "It's easy to say we're here to help when it's about insurance. But it goes even further than that. There are countless opportunities available to help people, and that's what we do. It's not just insurance. It's whatever that person is dealing with at the time. And that's what I love about our business. We're able to build relationships by helping people."

Let’s look at how this commitment translates into our company culture daily.

Servant Leadership

At Watkins Insurance Group, our team members practice servant leadership, putting others first better to serve clients, colleagues, and our community. This philosophy helps us create stronger connections, leading to more effective communication and client satisfaction. Our team works hard to ensure every client feels comfortable and respected throughout finding the right insurance solution for their needs.

Teamwork & Collaboration

No one succeeds alone. At Watkins Insurance Group, we believe in working together to achieve success for all our clients and colleagues. Teamwork is essential in any organization, but especially in an industry like ours where collaboration is key for finding the best solutions for each situation our clients present. Our team works hard to ensure everyone has a voice in decision-making so that every opinion is heard and valued regardless of experience level or role within the organization.

Empathy & Understanding

Insurance can be frustrating, especially if you have little experience with it or feel uncomfortable discussing your financial situation with someone else - which is why empathy is such an essential part of our culture at Watkins Insurance Group. In addition, we strive to put ourselves in our client’s shoes to truly understand their needs before offering them any advice or solution, whether related directly to insurance or otherwise. Lastly, relationship building is key at Watkins Insurance Group; we strive to provide meaningful connections between our team members, clients, and anyone involved in any given interaction while maintaining professionalism throughout the entire process from start to finish.

At Watkins Insurance Group, we take pride in being able to help people build relationships through exceptional client service and meaningful conversations about their insurance needs - no matter what those needs may be. Our mission statement reflects this sentiment exactly; "We're here to help." At Watkins Insurance Group, helping people extends beyond just providing them with necessary coverage; instead, we strive each day towards creating valuable connections between all parties involved through understanding, teamwork, empathy, collaboration - and above all else - servant leadership. With these values driving us forward daily as an organization, Watkins Insurance Group builds relationships that last a lifetime.

--Kimberly Vasquez, HR Manager