Umesh Prasad Pandey’s Post

View profile for Umesh Prasad Pandey

Helping E-commerce brands make more Profits through Retention Strategies || CEO at VistaMails | Klaviyo Partner

Want to Increase Customer Retention? Focus on setting up backend channels like Email & SMS marketing! It’s no secret that keeping customers is far cheaper than finding new ones. But many ecommerce brands overlook retention and miss out on repeat sales and a higher lifetime value. Here’s how email and SMS can help you: 1. Personalization = Loyalty Segment your customers based on their behavior and send them personalized offers or recommendations. Tailored communication keeps them coming back. 2. Stay Top of Mind Automated flows like post-purchase emails and win-back campaigns keep your brand front and center. Keep engaging with customers even after the first sale. 3. Maximize LTV Upsell, cross-sell, and win-back campaigns drive repeat purchases, increasing your customer’s lifetime value. 4. Build a Community Share your story and values. A strong emotional connection keeps customers loyal.

To view or add a comment, sign in

Explore topics