Proplens AI’s Post

Tired of spending endless hours on repetitive customer support tasks? Say hello to NGage 360, your all-in-one AI solution designed to streamline customer interactions like never before. By leveraging advanced automation, NGage 360 helps you handle customer inquiries 24/7, reducing response times and operational costs significantly. Whether it's answering FAQs, processing orders, or resolving issues, our AI-powered chatbots have you covered. Imagine the savings—both in time and money—as your support team focuses on more critical tasks while NGage 360 manages the rest! But that's not all. NGage 360 offers a personalized customer experience by learning from past interactions and adapting its responses accordingly. This means happier customers and more efficient support, helping you scale your operations without scaling your budget. Our platform is easy to set up, with no coding required, making it the perfect fit for businesses of all sizes. It’s time to embrace automation and cut your customer service costs by up to 50%. Ready to transform your customer support? Start your free trial today and discover how NGage 360 can revolutionize your business. #CustomerSupportAutomation #AIChatbots #CostSavings #BusinessEfficiency #NGage360

Tired of spending endless hours on repetitive customer support tasks? Say hello to NGage 360, your all-in-one AI solution designed to streamline customer interactions like never before. By leveraging advanced automation, NGage 360 helps you handle customer inquiries 24/7, reducing response times and operational costs significantly. Whether it's answering FAQs, processing orders, or resolving issues, our AI-powered chatbots have you covered. Imagine the savings—both in time and money—as your support team focuses on more critical tasks while NGage 360 manages the rest! But that's not all. NGage 360 offers a personalized customer experience by learning from past interactions and adapting its responses accordingly. This means happier customers and more efficient support, helping you scale your operations without scaling your budget. Our platform is easy to set up, with no coding required, making it the perfect fit for businesses of all sizes. It’s time to embrace automation and cut your customer service costs by up to 50%. Ready to transform your customer support? Start your free trial today and discover how NGage 360 can revolutionize your business. #CustomerSupportAutomation #AIChatbots #CostSavings #BusinessEfficiency #NGage360

@KdawsonVr of ISG | Insight Solutions Group shares: "Buyers should consider @Verint’s contact center platforms, notably the data platform, the array of #AI-based #bots and the core agent management tools." #CXAutomation #EX #Verint #VerintElevate

🚀 Turn Your Contact Centres into Profit Centres with In-gage’s AI Agent I-VIE! 🚀 Customer experience is at the heart of business success—so why are so many companies still struggling to turn feedback into actionable steps? Scores like NPS and CSAT give a glimpse, but they often leave leaders asking, What’s next? How do you actually improve customer experience, boost retention, and drive profitability? At In-gage, we’re answering those questions with our Salesforce-embedded AI agent, I-VIE. I-VIE analyses and categorises all customer feedback, reads emotional sentiment, and ensures cases are routed to the right agent—transforming your customer service team into a powerhouse for insights and growth. Here’s what our customers have achieved with I-VIE: ✨ 30% Reduction in Customer Churn ✨ 14% Increase in Word-of-Mouth Sales ✨ 8% Improvement in First Contact Resolution Why settle for just a score? Turn your contact centres into strategic assets that drive revenue and loyalty. With In-gage, make customer experience not just a metric, but a competitive advantage. Read the blog here - https://lnkd.in/dKPf_ZT #salesforce #contactcentres

Where should companies begin or continue with Automation? Seemingly endless options and opportunities..... We look forward to sharing insights into evaluating which Automation option is best for your organization.

Imagine your customers calling in and experiencing an AI-powered agent who can provide product details, answer specific questions, send requested information to email, and even schedule appointments, all in one seamless call. With Botsplash AI Voice, this is the new reality for businesses. Whether it’s guiding a borrower through mortgage options, helping a policyholder understand coverage, or assisting car shoppers with scheduling test drives, Botsplash’s AI Voice is built to respond, engage, and support around the clock. Watch our video demo to see how Botsplash AI Voice can:  🔵 Answer customer inquiries in real-time  🔵 Manage scheduling and send follow-up information  🔵 Create a seamless, conversational experience that feels personal Our omnichannel platform now brings voice capabilities designed to meet your customers where they are, building trust and engagement through AI-powered interactions. Don’t miss out on the opportunity to enhance your customer journey and drive higher satisfaction! -- #AIVoice #AIAgent #CustomerEngagement #DigitalTransformation #OmnichannelExperience #BeThereForYourCustomer

(*PRODUCT LAUNCH*) 🚀 🚀 @ Radius Transaction management on mobile As you know (if you didn't, you know now), Radius is well on its way in building a comprehensive operating system for Real estate brokerages. What does this mean? Very soon, we want RadiusOS to help agents in a brokerage with every part of their workflow. With our AI assistant, Mel, which (who?) will help you manage your data, automate tasks and save time wherever possible, starting from Lead nurture all the way to closing a deal. In the last 4 months, our product team has been working tirelessly on understanding and making complex transaction workflows simple and easy for our brokerages and agents. We are extremely proud to announce the launch of our new smart TxM (Transaction Management) module along with buyer and listing management features. This is now available on mobile and desktop. What can you do with the latest version? - Manage all your buyers and listings on your phone. - Integrate any lead source - Send offers easily. You don't have to worry about pulling the right documents or filling it manually. Do everything with a few clicks on your phone. - Get listing agreements signed easily with your seller - Pull listing information easily from MLSs whether it's to make an offer or for your own listing. - Once you are under contract, don't worry about all the documentation work. The software will automatically recommend all the docs you need to get signed, pre-fill it for you and make it easy for you to send it. - For team owners, you can track all your associates workflows and statuses from your phone. (amongst many other enhancements) What's coming next? (I'll keep this short) We are working on elevating your client's experience with your own completely personalized whitelabeled app. Finally, I want to thank our Real estate brokerages who have been providing invaluable feedback in helping us build this product. And forever grateful to our product team, product marketing team, product success team, product...product...product! If you are a real estate agent or a brokerage owner, don't hestitate...you need to try this now. More information here: https://lnkd.in/g3x3_ehD #Radius #AI #Automation #realestate #RealEstateBrokerages

How does technology drive innovation in your business?  I've had the pleasure of working with Ian Kimball, our Executive Director of Strategy, on numerous projects at Service First Mortgage.  His experience and vision have brought in some incredible tools and resources that truly set us apart.  One standout project he led was building our business planning and production tracking tool, The Compass. In my opinion, it's the best in the industry and a secret weapon for our sales force. Ian has masterminded our tech stack, integrating our phone app, CRM, and LOS into a seamless platform that enhances the customer experience.  Now, he's leading the charge on AI integration into our processes, and the results we're starting to see are game-changing. How do you use technology in your business, and what tools or systems have made the biggest impact? #innovation #playbig #servicefirstmtg #businessplanning

Can your business become more efficient without sacrificing customer satisfaction? Absolutely! 🌟 "A lot of customers right now are interacting with you digitally," notes Raktim Mitra. To meet this demand, businesses must create a digital servicing ecosystem that doesn't detract from personal interactions. 💬 Tedd Huff and Colton Pond discuss how leveraging AI and technology can drive efficiency while maintaining a personal touch. It's about integrating technology to enhance the overall customer experience. 🚀 Stay updated with our latest insights by subscribing to our newsletter! 📧✨ 1️⃣ Digital servicing solutions 🖥️ 2️⃣ AI-driven efficiency 🤖 3️⃣ Personalized customer engagement 👥 By focusing on digital solutions and AI, businesses can streamline their operations and provide efficient services. However, keeping personal interactions at the forefront is essential for customer satisfaction. 🌐 Learn more in our latest episode. 🎧👇 Accrued - a Fintech Confidential series Presented by LoanPro #AI #BusinessEfficiency #DigitalServicing #CustomerExperience #AITechnology #BusinessGrowth #LeveragingTechnology #TechStack #PersonalizedCustomerService #CustomerInteractions #FintechInnovations #VaroBank #LoanPro #DigitalTransformation #TeddHuff #ColtonPond #RaktimMitra #ChiefLendingOfficer #EnhancingCustomerExperience #BusinessSolutions #EfficientOperations #FinancialServices #BankingTechnology #FintechTrends #AIPlatforms #BusinessTechIntegration Tedd Huff DD3 Media Fintech Confidential

Can your business become more efficient without sacrificing customer satisfaction? Absolutely! 🌟 "A lot of customers right now are interacting with you digitally," notes Raktim Mitra. To meet this demand, businesses must create a digital servicing ecosystem that doesn't detract from personal interactions. 💬 Tedd Huff and Colton Pond discuss how leveraging AI and technology can drive efficiency while maintaining a personal touch. It's about integrating technology to enhance the overall customer experience. 🚀 Stay updated with our latest insights by subscribing to our newsletter! 📧✨ 1️⃣ Digital servicing solutions 🖥️ 2️⃣ AI-driven efficiency 🤖 3️⃣ Personalized customer engagement 👥 By focusing on digital solutions and AI, businesses can streamline their operations and provide efficient services. However, keeping personal interactions at the forefront is essential for customer satisfaction. 🌐 Learn more in our latest episode. 🎧👇 Accrued - a Fintech Confidential series Presented by LoanPro #AI #BusinessEfficiency #DigitalServicing #CustomerExperience #AITechnology #BusinessGrowth #LeveragingTechnology #TechStack #PersonalizedCustomerService #CustomerInteractions #FintechInnovations #VaroBank #LoanPro #DigitalTransformation #TeddHuff #ColtonPond #RaktimMitra #ChiefLendingOfficer #EnhancingCustomerExperience #BusinessSolutions #EfficientOperations #FinancialServices #BankingTechnology #FintechTrends #AIPlatforms #BusinessTechIntegration Tedd Huff DD3 Media Fintech Confidential