✈️Meet Chris Malina, Head of Flights at Luxury Escapes! ✈️ With over 2 decades in the travel industry, Chris brings with him experience across Pricing and Yield Analysis, Distribution Management, Air product Account Management and Head of Air for both Trading & Supplier Relations and Trading & Distribution. From managing large, notable portfolios to implementing successful distribution strategies across various agency networks, Chris is paving the future for the Flight team! 🎙Q: Welcome to the team, what captivated you to join Luxury Escapes in 2023? "COVID-19 highlighted the critical importance of seamless travel booking and exceptional customer experience. Recognising this, I identified a fantastic opportunity to lead the integration of our preferred Air content with our unique offerings across Hotels, Tours, Cruises, and Experiences. To achieve this, we must leverage our industry relationships and ensure our booking flow resonates with our customers. We're committed to being a one-stop shop for our current and future customers , and to achieve this, we're continually dynamically aligning our flights with the right land products to offer a more cohesive and seamless travel experience for customers." 🎙Q: What has been on recent horizons for the flights team? "We've concentrated on enhancing our commercial and supplier connectivity. In a short space of time the team have implemented the integration of NDC (New Distribution Capability) through our GDS. We’ve also focused on Air attachment and conversion for significant uplift in volumes and margin optimisation." 🎙Q: What's next for flights? "I can't give away too much, though in the next 12-month roadmap, we're poised to expand our air offerings to new destinations and exploring other revenue streams, thanks to upcoming tech development. Our passion for airlines and air travel is second to none and we're committed to deliver holistic solutions that cater to our business goals while prioritising customer needs and travel trends." Stay tuned as we elevate the air experience at LE! 🌍 #LuxuryEscapes #MeetTheTeam #Travel #Careers #tourismindustry #collaboration #airfare #opportunity
Congratulations Chris an industry legend
How exciting!! Congratulations 🎉 Chris Malina
Congrats on the new gig Chris 👍🏻 LE very lucky to have you!
Nice one Captain!
Great work Malina
Fabulous congratulations Chris! 👏
Congrats!! Keep it up
Such an asset to LE!
Couldn't think of anyone better! Can't wait to see what's upcoming.
Head of Partnerships, Retail & Revenue Growth at Virgin Australia
7moThe man himself, Chris Malina!