InnVentures IVI LP’s Post

🌟 Day 5 of Hospitality Week: The Power of Gratitude 🌟 As we wrap up Hospitality Week, let’s take a moment to reflect on one of the most impactful practices in the industry: gratitude. In hospitality, where every interaction matters, a culture of appreciation can transform experiences for both guests and teams. 🔑 Gratitude empowers us: It fosters a positive environment, where people feel seen, valued, and motivated. It turns simple transactions into memorable moments of connection. It builds stronger relationships with customers and colleagues alike, cultivating loyalty and trust. A sincere “thank you” can have a ripple effect—lifting spirits, energizing teams, and deepening customer relationships. Let's carry this spirit of appreciation beyond this week, making gratitude a cornerstone of how we serve and connect. 💡 Take a moment today to express thanks to someone in your workplace or to a guest who made an impact on your journey. Together, we can create a world where hospitality is not just a service—but a shared human experience built on genuine appreciation. #HospitalityWeek #Gratitude #CustomerExperience #TeamAppreciation #Hospitality #ExtendedStayAmerica

#2 of 10 ways to have 5-star hospitality at your church: Wear your guest’s shoes. ⭐️⭐️⭐️⭐️⭐️ More info about Guest Experience consulting can be found at HobbyConsultingGroup.com #churchconsulting #5starhospitality #churchhospitality

Got in the founder of Acme, Sameer Uttamsingh, for a quick chat about his journey in under 60 seconds! Would you want some more hospitality insights straight from him? #hospitalityconsulting #restaurantconsultant #restaurantbusiness #hospitality

Hospitality is more than just service… It's about creating moments customers will never forget. One lesson I've learned along the way: Smiling is always your superpower! It costs nothing, yet its value is priceless: → It breaks the ice. → Builds trust instantly. → Leaves a lasting impression. I've seen unhappy customers transform into delighted ones… All because someone smiled and genuinely cared. So, never forget this: Hospitality isn't just what we do… ↳ It's how we make people feel. #hospitality #teamwork #serviceexcellence #customerexperience

There is no secret when it comes to the hospitality industry other than to be present. When we're able to focus our attention on the people around us instead of on our next tasks, people will notice. It will make their experience ten times better. Multitasking while being able to remain focused in the present moment is one of hospitality's superpowers! #hospitality #nycstaffing #eventstaffing #nycevents

🔑 Consistency: The Key to Excellence in Hospitality 🔑 In our fast-paced and ever-evolving industry, success isn’t just about skills or creativity—it’s about showing up every day with the same dedication and passion. Consistency is what turns great service into unforgettable experiences, and it's the backbone of hospitality. ✨ Whether it's the way a dish is plated, how a guest is greeted, or how a service is delivered, every detail counts, every time. Consistency builds trust, sets standards, and elevates the guest experience to new heights. 📈 As professionals, we must aim to bring our best to the table—every single day. It’s this relentless commitment that separates good from great. 💪 #ConsistencyIsKey #HospitalityExcellence #CulinaryArts #GuestExperience #ProfessionalGrowth #AttentionToDetail

At Whitehats, we don't just deliver service; we craft experiences that linger long after our guests leave. We believe in redefining hospitality, focusing on creating genuine connections and unforgettable moments. It's about going beyond expectations to foster an environment where every guest feels valued, cared for, and truly at home. From the smallest detail to the grandest gesture, every interaction is an opportunity to build memories that last a lifetime. With Whitehats, it's not just hospitality—it's a commitment to making each visit meaningful and special. ✨ . . . . #RedefiningHospitality #MakingMemories #WhitehatsExperience #BeyondService #CreatingConnections #TrueHospitality #UnforgettableMoments #WhereGuestsMatter #MeaningfulExperiences #LastingImpressions #HospitalityWithHeart #MemorableMoments #ExceptionalService #GuestFirst #PersonalizedService #BuildingConnections #SpecialExperiences #CaringForGuests #EveryGuestMatters #ServiceBeyondExpectations #MakingEveryMomentCount #WarmWelcomes #CreatingComfort #HospitalityReimagined #EveryVisitMatters #ConnectingThroughCare

Time is so precious. I get reminded of this every day! And one of the best parts of my job is talking with our great customers and hearing how Bookboost is helping them save the most valuable resource: time. (While also helping them provide a pretty awesome guest experience 💁🏻♀️) Don’t trust my words, listen to what Meghan said in our conversation 💜 #customermarketing #customeradvocacy

Let’s talk about the psychology of hospitality! 🧠 There’s no better way to make people feel valued and appreciated than a personalised hospitality experience. The anticipation of the indulgent offering sparks excitement, and sharing food and refreshments fosters deeper connections. 💬How does hospitality make you feel? #eventprofsuk #eventsindustry #exhibitions #exhibitionstand #exhibitiondesign #exhibitionstanddesign #exhibition

What is dis-loyalty? Carlo Del Mistro explains to Karen Stephens in the most recent episode of Hotel Moment: "We don't call it a loyalty program. It's about membership and exclusivity." This revolutionary program offers members immediate access to a suite of benefits, from discounts on hotel stays and dining to exclusive offers at newly opened properties—all without the complexity of tiers or points. Carlo is the Chief Digital Officer at Ennismore and he and the company have been bucking the trend of traditional loyalty programs. The aim is simple yet profound: to encourage guests who are loyal to one Ennismore brand—like the beloved Mama Shelter or chic Hoxton—to explore other brands within the Ennismore portfolio. Listen in to the latest episode of Hotel Moment with Karen Stephens to hear all about the value they provide to customers, the importance of data in maintaining this operation, and start elevating your understanding of guest loyalty in the digital age! #GuestLoyalty #HospitalityInnovation #Ennismore #dis-loyalty