Regional Aftersales Manager - East

The Regional Aftersales Manager – East will serve as a liaison between the Maserati dealers and Maserati Brands, assisting in all areas of retail parts and service development including marketing, retail displays, service traffic generation, and customer experience processes that will build customer retention. Additional responsibilities will include reviewing parts inventory levels and mix, and providing consultation on improvement opportunities.

The selected candidate will effectively review and analyze dealer financial information and consult with dealers to improve their parts and service business operations. Ensure dealership service marketing initiatives are consistent with corporate guidelines, and services are competitively positioned to generate necessary service and parts traffic, revenue, and retain active client base. The Regional Aftersales Manager will motivate and lead independent entrepreneurs to higher levels of performance consistent with improved marketing plans, better parts and accessory merchandising, and parts and service financial consultation. Training dealership personnel on products and offerings is another critical responsibility of the position.

Basic Qualifications

• Bachelor's degree in Marketing, Sales, or a related field of study
• 4+ years of Aftersales experience
• Ability to multi-task in a fast-paced work environment
• Excel in building positive working relationships
• Entrepreneurial individual with a history of leadership and achievement
• Self-motivated with demonstrated ability to achieve goals under minimal supervision
  
  

Preferred Qualifications

• Experience in a parts and aftersales position, preferably in an automotive environment
  
  

At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.