Office Manager

Permanent Placements is seeking an Office Manager for our regional client's Chicago office. This role involves overseeing daily operations, including facilities and records management, litigation support, and coordinating workflow and coverage for non-attorney staff who provide clerical and administrative support.

What it takes to succeed in this role

• Interpersonal Skills: Maintain positive relationships with staff, partners, attorneys, and clients
• Adaptability: Work effectively with all levels of the organization
• Commitment: Willingness to work beyond regular hours when necessary
• Attention to Detail: Focus on accuracy and quality
• Communication: Excellent written and verbal skills
• Organization: Prioritize and balance multiple projects and requests
• Decision-Making: Strong judgment skills
• Critical Thinking: Strong analytical skills

Primary Responsibilities to include

• Organize office operations (reception, copy services, litigation clerk duties
• Manage office/firm records
• Plan and coordinate staff/client event
• Oversee office supplies and meeting room preparation
• Liaise with IT, Accounting, Billing, and HR departments
• Maintain office facilities
• Evaluate and adjust workloads; assist with staff support
• Handle performance issues and participate in hiring and training
• Evaluate the secretarial, copy and litigation clerk workloads; make recommendations to HR Director if changes/adjustments are necessary due to increased or decreased work volume. Implement workload changes/adjustments
• Conduct annual reviews and staff meetings
• Handle support staff performance issues with the guidance of the HR. This position will with interviewing, onboarding and offboarding of new employees
• Coordinate training and orientation for new support staff and existing staff
• Perform other administrative tasks as needed

Qualifications:

• 5-10 years of operations and facilities management, preferably in the legal industry.
• Bachelor's Degree preferred, or equivalent experience.
• Strong interpersonal, organizational, decision-making, and communication skills.

This client offers:

• Competitive compensation with base pay and bonuses.
• Multiple health benefit options.
• Friendly, flexible working environment with paid time off.
• Generous matching 401K and profit-sharing programs.
• Supportive culture focused on professional development and teamwork.