Founded in 1997, LincolnIT is a growing custom IT solution provider, servicing the New York Metropolitan area. We value our employees and invest in their careers, development and growth. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today!
Desktop Support Engineer
Lincoln IT has an immediate need for an individual with 3-5 years of IT related experience. Experience in some networking is preferred but not required.
Required Skills
Self-starter who takes initiative every day
Ability to work without supervision
Ability to work in a fast-paced environment
Excellent written and verbal skills
Follow company guidelines
Must be detail oriented and well-organized individual
Exceptional at being a team player
A strong belief in ethical business principles
Responsibilities, Skills and Experience:
Image and configure laptops and Desktop
Proficient in Windows and MAC devices
Configure and deploy Apple IPADS and IPhones
Setup Video Conferencing and Whiteboard meetings
Troubleshoot Outlook, active directory, create new hires, terminations
Install applications as requested by the business
Installed and Configured VPN for home users’ laptops
Proficient in using ITSM tool and understanding SLA’s depending on Critical-Low driven by the business
Collaborate with team to effectively coordinate project efforts, incorporating new ideas and identifying areas of weakness and improvements
Outstanding analytical, troubleshooting, and problem-solving abilities
Excellent communication skills; interact with staff, management, and clients at all levels
Proactive, organized, and well-trained professional and multi-tasked with solid work ethic and willingness to learn
Benefits
Lincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off and an excellent work atmosphere.
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Internet Publishing
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