Desktop Support Engineer

Desktop Support Engineer Company Overview Founded in 1997, LincolnIT is a growing custom IT solution provider, servicing the New York Metropolitan area. We value our employees and invest in their careers, development and growth. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today! Desktop Support Engineer Lincoln IT has an immediate need for an individual with 3-5 years of IT related experience. Experience in some networking is preferred but not required. Required Skills Self-starter who takes initiative every day Ability to work without supervision Ability to work in a fast-paced environment Excellent written and verbal skills Follow company guidelines Must be detail oriented and well-organized individual Exceptional at being a team player A strong belief in ethical business principles Responsibilities, Skills and Experience: Image and configure laptops and Desktop Proficient in Windows and MAC devices Configure and deploy Apple IPADS and IPhones Setup Video Conferencing and Whiteboard meetings Troubleshoot Outlook, active directory, create new hires, terminations Install applications as requested by the business Installed and Configured VPN for home users’ laptops Proficient in using ITSM tool and understanding SLA’s depending on Critical-Low driven by the business Collaborate with team to effectively coordinate project efforts, incorporating new ideas and identifying areas of weakness and improvements Outstanding analytical, troubleshooting, and problem-solving abilities Excellent communication skills; interact with staff, management, and clients at all levels Proactive, organized, and well-trained professional and multi-tasked with solid work ethic and willingness to learn Benefits Lincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off and an excellent work atmosphere.

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