Deputy Director, Operations, HR Administration/Queens

Marketing Statement

Empower Every New Yorker — Without Exception — to Live the Healthiest Life Possible

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

SUMMARY OF DUTIES AND RESPONSIBILITIES:

Under the strategic direction of the Director, of Human Resources, the Deputy Director will assist with oversight and execution of HR strategic initiates relating to Workforce Planning and Development, Talent Acquisition and Management, Performance Management, Employee Relations, Employee Engagement and Retention, and HR Operations.

General Tasks And Responsibilities Will Include

• Support facility leaders in moving along human resources activities related to recruitment, onboarding, employee development, employee recognition, performance evaluation, workforce development, and other functions.
• Works directly with senior executives and management teams, under the guidance of the Human Resources Director, to lead, manage, influence, and shape organizational change.
• Consult with and advise the facilities’ leadership on HR-related matters, including policies and procedures.
• Under collaboration with the HR Director, partners with the senior administrative team to System corporate goals with the facility's business goals.
• Participates in performance improvement initiatives.
• Provides input in human resources policies and procedures, management plans and programs; and is accountable for their communication and implementation.
• May serve as a member of the local Joint Labor-Management Committee.
• Ensures facility remains in compliance with all HR-related regulatory standards.
• Works collaboratively with primary stakeholders to develop and implement best practices guidelines and protocols; maintains and shares key metrics that will be used to continually drive process improvements.
• Assists in the prompt investigation and resolution of complaints.
• Under the guidance of the HR Director, collaborates with Corporate Office Human Resources Division, Legal Affairs, Corporate Compliance, Labor Relations, Affirmative Action/EEO, Payroll Systems, Information Services, Department of Investigations, Conflict of Interest Board, Law Department, and facility Occupational Health Services Department.
• Support the implementation of NYC Health + Hospitals’ Personnel Orders and Pay Authorizations issued by Central Office
• Performs other related HR duties as assigned.
  
  

Minimum Qualifications

• Master’s degree from an accredited college or university in Business Administration, Engineering, Health Care Specialization, Physical or Social Sciences or a related discipline; and five (5) years of progressively responsible administrative, managerial and/or consultative experience; or
• Bachelor’s degree from an accredited college or university in disciplines, as listed in “1” above; and six (6) years of progressively responsible administrative, managerial and/or consultative experience; or
• Satisfactory equivalent combination of training, education and/or experience. However, all candidates must have a minimum of a Bachelor’s degree in disciplines, as listed in “1” above.
  
  

Department Preferences

• PHR, SHRM-CP, SPHR
• Ability to build and maintain effective working relationships
• Data-driven and results-oriented
• Demonstrates strategic and operational agility
• Effectively communicates mission and vision
• Experience in human resources healthcare in a large and complex setting
• Effective critical evaluation of human resources information systems
• General knowledge of policies and programs utilized in the operation of a hospital or medical care center, ability to assimilate and analyze data to recommend action based on analytical findings, and to assist in the resolution of health care administration and management problems.
  
  

How To Apply

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

If applying online, please include your cover letter in the same file attachment with your uploaded resume.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs