Customer Service Representative
Customer Service Representative
Blue Print Out,
Sandy Springs, GA
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Job Description
Job Description:
We are looking for a Customer Service Representative to join our team. The ideal candidate will be responsible for assisting customers with their inquiries, resolving issues, and ensuring an excellent customer experience. You will serve as the first point of contact for clients, providing solutions and support in a professional and courteous manner.
Responsibilities
Handle inbound customer inquiries via phone, email, and chat.
Provide accurate and timely information about products, services, and policies.
Resolve customer complaints and concerns with professionalism and empathy.
Maintain detailed records of customer interactions and transactions.
Assist in processing orders, returns, and exchanges.
Collaborate with team members to improve the overall customer experience.
Stay updated on product knowledge, company policies, and industry trends.
Job Description:
We are looking for a Customer Service Representative to join our team. The ideal candidate will be responsible for assisting customers with their inquiries, resolving issues, and ensuring an excellent customer experience. You will serve as the first point of contact for clients, providing solutions and support in a professional and courteous manner.
Responsibilities
Handle inbound customer inquiries via phone, email, and chat.
Provide accurate and timely information about products, services, and policies.
Resolve customer complaints and concerns with professionalism and empathy.
Maintain detailed records of customer interactions and transactions.
Assist in processing orders, returns, and exchanges.
Collaborate with team members to improve the overall customer experience.
Stay updated on product knowledge, company policies, and industry trends.
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Other -
Industries
Hospitality and Consumer Services
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