Pocketbook Agency

Chief of Staff to Founder of E-commerce Company

Pocketbook Agency Los Angeles Metropolitan Area
No longer accepting applications

Direct message the job poster from Pocketbook Agency

We are currently seeking a dynamic Chief of Staff to support the founder and CEO of an AI-driven e-commerce company based in Los Angeles. This is a high-impact, high-visibility role for a systems-minded operator who thrives in a fast-paced, startup culture. This position plays a critical role in amplifying executive effectiveness, improving internal operations, and helping the leadership team move faster and smarter. You will be a strategic thought partner to the CEO while also managing day-to-day workflows, from office operations to team communications.


Requirements:

  • Tech-savvy, startup-experienced operator with 5+ years supporting senior leadership
  • Systems thinker who creates leverage through automation and process design
  • Proactive and curious; comfortable navigating ambiguity and solving upstream problems
  • Comfortable balancing structure with flexibility in a flat, high-expectation culture
  • Obsessed with impact, efficiency, and meaningful work
  • Track record of creating self-sustaining systems and workflows
  • High attention to detail and emotional intelligence
  • Experience in a tech, AI, or e-commerce environment is ideal


Responsibilities:

  • Partner with the CEO on key initiatives, decisions, and planning cycles
  • Maintain and optimize day-to-day office operations and environment
  • Liaise with vendors, coordinate facilities, and manage operational budgets
  • Create executive dashboards, prep materials, and post-meeting follow-ups
  • Conduct market research and synthesize insights into actionable next steps
  • Document, refine, and implement SOPs across the organization
  • Support internal communications and knowledge management
  • Plan team events, celebrations, and offsites
  • Help ensure alignment and flow across teams as the company scales


Schedule: On-site, early start hours 7AM – 3PM with flexibility


Compensation: Up to $150K+ BOE, unlimited PTO, healthcare coverage, equity, profit sharing, etc.


Location: Santa Monica, CA

  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Administrative and Strategy/Planning
  • Industries

    IT Services and IT Consulting

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