UserTesting

We’re hitting the road and bringing the future of CX to you! Join our THiS Connect city tour, an exclusive roadshow bringing together industry leaders to explore where AI, innovation, and customer experience collide. We'll be coming to... 📍 San Francisco | May 1 📍 New York | May 29 📍 London | June 5 Spots are limited - request your seat now! https://lnkd.in/eGUutShi

📍Join us May 1st in San Francisco at THiS Connect for an agenda packed with bold ideas and brilliant minds, including: 🗣️ Keynote: The Loyalty Illusion with former Casper CEO Joe Megibow 💡 Insights are the Heart & Soul of Innovation with Netflix + Twitter alum Nikkia Reveillac 🤖 Mass Personalization at Scale with Constellation Research’s R "Ray" Wang 🎙️ Design Better Podcast (Live!) with ServiceNow CXO Amy Lokey ✨ Closing keynote with futurist and author Brian Solis 🎟️ Request your seat now: https://lnkd.in/eprB9sJB

Your AI experience can’t just work. It has to land. Most teams are designing AI with outdated playbooks—no wonder users aren’t engaging. UserTesting’s Head of AI, Michael J Domanic, explains why you can't miss our upcoming webinar with Executive Strategist, Michael Mace. You'll learn: 💡 How to design AI your users actually want 🤖 Chatbot personalities that support your brand 🧠 Real user feedback from AI tests Register now: https://lnkd.in/eJ-7hHMy

🖥️ A 22% conversion lift—just by simplifying navigation? That’s exactly what Sage achieved by turning to human insights. By identifying friction points and streamlining their digital experience, they made it easier for users to explore, engage, and convert. 📈 See how smart UX decisions drove real business results: https://lnkd.in/eVnFYjgH

Want to move fast AND reduce risk in product development? This fireside chat with Jeff Hoffman shows how cutting-edge teams like Best Buy embed customer feedback early in their development cycles to make smarter, faster decisions - with less rework. 🎥 Watch now: https://lnkd.in/eW5Y6GGK

Your customer journey is only as strong as your weakest touchpoint. This week’s LinkedIn Newsletter is all about leveling up every step of the experience—from first click to final conversion. 🎧 Insights Unlocked: Kate MacCabe of Anthropologie and Bobby Meixner, VP of Solutions Marketing, on mastering omnichannel 📍 Save your seat for THiS Connect—where AI, CX, and innovation meet 📝 See how A&F Co. is transforming in-store and digital experiences with user feedback 🎥 Watch how leading retailers are optimizing every digital interaction Don’t miss it!

If you're a leader in product, design, marketing, or customer experience, join us for the first stop of our exclusive #THiSConnect City Tour in San Francisco on May 1st. Hear from industry experts, network with your peers, and walk away with fresh ideas and real strategies for driving innovation and customer-centricity. Oh - and it’s free. 👉 Request your seat now: https://lnkd.in/e394_Juw

🚨 Demand gen reality check: You spend weeks perfecting your message, designing creative, and lining up paid channels. But when the campaign goes live? It flops. No pipeline. Wasted budget. Confused team. The problem? Most campaigns rely on post-launch performance metrics. They tell you what happened - but not why. 💡 That’s where real customer insight changes the game. ✨ Imagine knowing exactly what will resonate before spending a single dollar. ✨ Imagine reducing ad fatigue before it happens. ✨ Imagine optimizing the full customer journey, before launch. We just dropped a guide made specifically for demand gen and growth marketing teams who are done guessing and ready to build campaigns that actually convert. Inside, you’ll learn how to: ✅ Identify the right audience segments ✅ Test and refine messaging + creative ✅ Pinpoint drop-off points in your funnel ✅ Align with sales to drive pipeline At UserTesting, we help marketers test messaging, creative, and targeting with real buyers, before you go live. Because the future of marketing isn’t about waiting to see what works - it’s about launching with confidence. 👉 Grab the guide in the comments.

Want to learn how we're driving meaningful social change at UserTesting? Check out this podcast, featuring our Head of ESG and Chief of Staff (People), Corey Hatcher, PMP, CODC! In this interview, she dives into our social impact initiatives, including the impactful work of UT CARES Volunteers, our Charitable Giving Committee, and our unique Insights for Impact program. Corey also explores the journey and success she’s seen in leading these efforts, offering valuable lessons learned and advice for others in the field. Listen now! https://lnkd.in/eVUEQ6Vy

Want more effective marketing campaigns? Start by optimizing the entire experience. From blending SEO, UX, and CRO in the latest #InsightsUnlocked episode with Georgia Tan 🎧 To actionable guides and case studies that show how human insight drives real conversions 📈 Plus, discover how industry leaders are transforming their strategies at #THiSConnect - our city tour built for marketers, designers, and CX pros who want results driven by real people. Tune in, read up, and take your campaigns to the next level.