Conduit (YC W24)

I'm excited to share that I've recently completed the HostAI Certification: Become an AI Support Expert. This comprehensive program has equipped me with crucial skills in AI-driven guest support. I'm looking forward to leveraging these insights to enhance our service quality and streamline operational processes. By integrating AI into our workflow, we aim to deliver more personalised and efficient guest experiences, ultimately boosting satisfaction and operational efficiency. I’m happy to share that I’ve obtained a new certification: HostAI Certification: AI Support Expert from HostAI (YC W24)!

I’m happy to share that I’ve obtained a new certification: HostAI Certification: AI Support Expert from HostAI (YC W24)! This program has equipped me with valuable skills in AI-powered guest support. Looking forward to applying these insights to enhance service and streamline operations. 🎉 Learn more about HostAI here: https://www.hostai.app/ #Certification #AI #ProfessionalDevelopment"

Big Announcement: HostAI (YC W24) now directly integrates with Airbnb. We are proud to be the first core AI company approved for this coveted integration. Airbnb closed access to their API 4 years ago so this was a huge deal to get done...Special shoutout to the API team at Airbnb who was awesome to work with on this! Here's what got unlocked with this new integration... 1. Manage and automate Airbnb messages and Airbnb support inquiries within HostAI’s unified inbox. 2. Accept reservation inquiries and approve modification requests directly from the platform. 3. Ensure faster messaging and response times by consolidating all communication in one place. With this integration, you’ll never need to leave the HostAI inbox to handle guest conversations, making your workflow smoother and more efficient than ever. To start using these new features, simply connect Airbnb in your HostAI settings, and you’ll have immediate access to all the enhanced functionality.

🚀 Tech Tuesday: Scaling Guest Support with HostAI (YC W24) 🏡 At HomeHop Property Management, we prioritize partnering with industry leaders, especially those at the forefront of AI, to operate like a tech company. Drawing from my experience at Klarity, I understand the importance of collaborating with top-tier startups. That’s why we’ve selected Host.AI, a Y Combinator startup, to enhance and streamline our guest communication process. Host.AI is an AI-powered guest messaging platform that learns our global policies and property-specific details, enabling it to automatically respond to guest inquiries. Similar to a call center, Host.AI acts as our level 1 support, eliminating 60%-80% of incoming messages and allowing our Virtual Assistant team to focus on more complex issues and other critical aspects of the business. Key features of Host.AI: 📨 Unified Inbox: Host.AI creates a centralized inbox, simplifying handovers when our team changes shifts and ensuring nothing falls through the cracks. 🔄 Automated Follow-Ups: The platform sends follow-up messages to potential guests who didn’t book, helping to re-engage and secure more bookings. 💼 Upsells & Auxiliary Services: Host.AI helps boost revenue by upselling additional services, creating a more tailored guest experience. 🎯 Sentiment & Maintenance Tagging: It tags guest sentiment so our team can prioritize potential problem stays and flags maintenance issues for quick resolution. 📞 AI Voice Assistant (Coming Soon): Host.AI is releasing an AI-powered voice assistant for phone calls, further enhancing how we interact with guests. By leveraging Host.AI, we’re not just responding to guest inquiries; we’re scaling our business with AI-driven efficiency. The platform allows us to stay ahead of guest needs while freeing up our team to focus on tasks that add more value to the overall guest experience and operations. It's been a pleasure working closely with the Host.AI team, including Cole R., Jared Levine, and Lodovico Benvenuti, to implement this powerful solution into our operations! #TechTuesday #AI #GuestSupport #HostAI #YCombinator #InnovationInRealEstate #HomeHop

🚀 Exciting news! HostAI is now fully integrated with OwnerRez! With HostAI, you can streamline every aspect of your hospitality operations in one powerful, AI-powered inbox. We’re changing the way hospitality teams work—using processes designed by the best in the industry.

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NEW INTEGRATION: HostAI and Lodgify have joined forces to offer a seamless integration that will elevate your property management experience to new heights. 🏠 HostAI, with its cutting-edge AI-powered solutions, known for streamlining property management tasks, optimizing booking strategies, and enhancing guest experiences. 💡 Effortlessly manage your Lodgify listings across multiple platforms, maximize your occupancy, and delight guests with personalized messages—all from one centralized platform! Whether you're a seasoned property manager or just starting in the industry, HostAI and Lodgify's integration empowers you to unlock new levels of efficiency and success. Ready to experience the future of property management? Connect with us today to learn more about how HostAI and Lodgify are shaping the future of hospitality! #Hospitality #PropertyManagement #Technology #Innovation #HostAI #Lodgify #Integration #FutureOfWork