Two Roads Consulting

Cross-cultural communication is more important than ever in our fast-paced, digitally connected world. In our latest Women’s Podcast Club, we tuned into an insightful episode of WorkLife with Adam Grant, where Erin Meyer decodes the complexities of cross-cultural communication. While we’re based in North Texas, many of the women on our team have lived and worked abroad, so it was fascinating to hear their personal experiences—especially around the nuances of written and verbal communication and feedback practices across cultures. This episode is a must-listen for anyone navigating the global workplace, we highly recommend it! 🎧 Check it out here: https://lnkd.in/gRBNr-jP

One of the most rewarding milestones at Two Roads has been watching our management team grow into leaders who drive real impact. Whether you’re a recent graduate, an experienced consultant, or an industry expert looking to pivot into consulting, there’s a place for you here. We’re always looking for sharp minds and problem-solvers to join our team. At Two Roads, career growth isn’t a guesswork game. We provide clear, structured career paths to help every team member achieve their professional goals. If you’re ready to put down roots with a firm that truly invests in your development, let’s talk. consider growing with Two Roads. Learn more: https://lnkd.in/ehxvzzJZ #JoinOurTeam #ConsultingCareers #CareerGrowth #TwoRoadsConsulting

In many organizations, business and technology operate in silos. This can lead to misaligned priorities, inefficiencies, and missed opportunities for innovation. Two Roads helped a leading domestic airline bridge this gap and align its technology capabilities with business objectives to drive operational excellence. This transformation redefined the client’s approach to technology—shifting it from a support function to a core business enabler that drives measurable impact. Read the full case study: https://lnkd.in/g7_wiM7y #TwoRoadsConsulting 

Today’s consumers expect seamless, intuitive experiences—whether they’re tracking a Domino’s pizza order or making a one-click purchase on Amazon. But these expectations don’t stop at B2C interactions. Employees now demand the same level of convenience from their workplace applications. They want real-time data, mobile access, seamless integrations, and self-service options—all without friction. But delivering these experiences isn’t as simple as flipping a switch. In our latest article, Why Organizations Should Consider Customer Experience Innovations for Business Applications, we break down key considerations for successfully implementing new business applications. https://lnkd.in/gzeKRs7v

Our team recently had the privilege of supporting our friends at Aunt Bette’s Community Pantry, where we helped sort donations and restock shelves. With 1 in 8 North Texans facing food insecurity, ensuring families have access to nutritious food is more important than ever. Spending time together in service was a powerful reminder that teamwork isn’t just about business—it’s about building stronger, more connected communities. A huge shoutout to the incredible Aunt Bette’s team for the work you do every day to uplift North Texas families. We’re honored to play a small part in your mission!

Strong leadership is built through meaningful mentorship. At Two Roads, we are committed to each other’s growth, continuously seeking opportunities to develop and build future leaders. Angela Whitman, Sandhya Kambhampati and Will Verret share their view on the importance of mentorship and investing in our team. 

With the average age of vehicles on U.S. roads hitting 12 years, the demand for servicing is skyrocketing. But as customer expectations shift, more vehicle owners are turning to independent service shops, creating new challenges for dealerships. We partnered a leading automotive manufacturer to design a seamless, personalized dealership service experience—one that integrates technology and convenience to meet modern consumer demands. The result? Increased revenue and stronger customer loyalty. See how personalization is transforming vehicle servicing: https://lnkd.in/gPUdwTK8 #TwoRoadsConsulting #CustomerJourneyMapping #FutureOfServicing

In today’s fast-paced business environment, staying competitive requires more than having a great strategy—it demands operational excellence. Operating model optimization ensures that your structures, processes, and resources are aligned with your strategic goals, unlocking efficiency, adaptability, and growth. At Two Roads, we specialize in helping organizations streamline operations and build scalable, resilient models that: ✔ Boost Efficiency ✔ Increase Agility ✔ Enhance Decision-Making ✔ Drive Sustainable Growth From tackling inefficiencies to building frameworks for sustained success, operating model optimization is at the core of what we do. Let’s connect to explore how we can help your organization thrive: https://lnkd.in/g3D2gycB #TwoRoads #OperatingModelOptimization #Efficiency #Scalability #BusinessTransformation

Empowered women drive empowered businesses.    Last week, we had the privilege of celebrating International Women’s Day and Women’s History Month alongside other industry leaders at Southwest Airlines' highly anticipated annual Women’s Empowerment event.   Kelly Purdom was invited to take the stage for a thoughtful panel discussion with Aileen Furlong Caffrey, Nydia Hoskins, Cecilia Vargas, and Michele Bleser. During the panel, Kelly shared personal stories of her own growth to encourage the next generation of professionals, as well as keen observations of other impactful female leaders she’s worked alongside in technology and consulting industries.    Two Roads is proud to collaborate with like-minded leaders who uplift and support women in the workplace and beyond.

We’re excited to share that our very own Michael Szymanski has been recognized as a 2025 Rising Star for his Excellence in Client Service by Consulting Magazine! Mike is known as our CFO, chief fun officer, bringing an infectious energy and attitude to everything he does. He invests deeply in the success of both clients and the firm on an individual level, making a point to get to know his colleagues personally, and fostering strong, meaningful connections. This honor is a testament to Mike’s unwavering commitment and ability to build strong relationships, solve complex challenges, and have fun while doing it. We are so proud of you, Mike! Thank you for your leadership and commitment to this team.