Cents’ cover photo
Cents

Cents

Information Technology & Services

New York, NY 3,640 followers

All-in-one platform powering your entire laundry business

About us

Cents is a leading business management platform that helps laundry business operators grow, manage, and understand their business. With easy-to-use tools for point-of-sale, on-machine payments, revenue tracking, point-of-sale, and delivery services, Cents provides an all-in-one solution for managing the complexities of a laundry business. Designed with the unique needs of laundromats, dry cleaners, and multi-family/residential businesses in mind, Cents is the premier solution for entrepreneurs in the garment care industry. At the heart of Cents is a commitment to the industry's success, continually driving laundry businesses forward through ever-improving product solutions and strong community support.

Industry
Information Technology & Services
Company size
51-200 employees
Headquarters
New York, NY
Type
Privately Held
Founded
2019
Specialties
SaaS, Laundromat POS System, Pickup & Delivery, Machine Payment Systems, Garment Care, Dry Cleaning, Laundromat Marketing Tools, Commercial Laundry Solutions, On-Demand Delivery, Laundromat Technology, Business Management Platform, Revenue Tracking, and Customer Call Center

Locations

Employees at Cents

Updates

  • 💙 🧺 Happy National Laundry Day! It's our favorite day of the year at Cents! We're proud to power 3,000+ retail laundries, 1 in 12 laundromats across the US, and 3,500+ shared laundry rooms. Laundry businesses provide a critical human need and essential service to communities everywhere. We're dedicated to supporting these local heroes with innovative solutions that drive their success. Celebrating the unsung heroes of clean clothes today and every day! How do YOU plan to celebrate National Laundry Day? ✨ #NationalLaundryDay

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  • Hats off to Chuck Huynh and Top Laundry 24 for building a successful laundromat business in record time!

    View organization page for Laundroworks

    267 followers

    ✨ Check out our latest Operator Spotlight: Chuck Huynh—From Industry Rookie to Laundry Success Story Meet chuck huynh, who transformed his Houston real estate opportunity into Top Laundry 24, a thriving modern laundromat since opening last October! With no prior industry experience, Chuck leveraged Laundroworks' card system for self-service and Cents POS for wash-and-fold operations from day one. "I committed to investing in premium equipment rather than looking for ways to minimize costs," Chuck explains. "Investing as much as possible at the start set a strong foundation for success." Chuck's strategic investments are already paying off—approaching break-even in just six months while building momentum for continued growth in wash-and-fold services and future pickup and delivery options! Read the full spotlight here: https://lnkd.in/eUg7nDvY

  • Cents reposted this

    View profile for Jack Connelly

    Distributor Channel Sales Manager @ Cents / Laundroworks

    That’s a wrap! 💥 3 cities, 3 shows, 4 days. It never gets old connecting with people who share the same passion and curiosity for the industry. Every conversation is a reminder of how much innovation and community drive this space forward. Thank you to my friends at Alliance Laundry Systems LLC for the opportunity to showcase our industry-leading products.. I am so lucky to be able to represent Cents and Laundroworks. Until next time !!! Alliance Laundry Systems Distribution Houston Alliance Laundry Systems Distribution - Pacific Northwest Alliance Laundry Systems Distribution Dallas

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  • Marketing a Laundry Revolution: How Celsious Reinvented the Laundromat Experience Join us Thursday, May 1st at 3 PM EST / 12 PM PST for an exclusive webinar with Corinna and Theresa Williams, founders of Brooklyn's Celsious. 🌱💚 These innovative entrepreneurs transformed a café laundromat into an eco-friendly, tech-enabled operation while staying true to their sustainability and community values. You'll discover: ✓ How they successfully pivoted from self-service to a premium drop-off model ✓ Their approach to creating distinctive brand visuals that resonate with high-value customers ✓ The story behind their innovative "wash dry bag" concept ✓ How they leveraged Cents' SMS capabilities to grow their delivery business ✓ Their strategies for positioning wet cleaning as a sustainable premium offering If you're interested in sustainable laundry practices, elevating your laundry branding, or the future of premium textile care services, this is a must-attend webinar! ✨ Register now to secure your spot: https://lnkd.in/extp69JN

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  • View organization page for Cents

    3,640 followers

    📵 How Loads of Clothes Eliminated 24/7 Phone Interruptions "I no longer have to answer the phone 24/7 or deal with solicitations and basic questions that are already answered on our website." - Colton Oakley, Owner of Loads of Clothes Since implementing Cents Assist in January, this Nashville laundromat: ✓ Eliminated constant phone interruptions across two locations ✓ Filtered out unwanted solicitations ✓ Improved customer service by routing calls to the right staff ✓ Gained valuable insights through call tracking & recording Find out how our AI-powered customer call center streamlines operations for laundry businesses 👉 https://lnkd.in/eBJcrxsS

  • Excited to see Queen City Laundry's payment evolution! Their journey started with our Cents Penny readers and proves an important industry lesson: customers adapt faster than we expect. We're proud to partner with innovators like Dave "Laundromat Millionaire" Menz & Carla Menz who understand that modern payment options create better customer experiences. 💙 Check out their full story!

    View organization page for Laundroworks

    267 followers

    👑 Operator Spotlight: Queen City Laundry We're featuring Dave "Laundromat Millionaire" Menz and Carla Menz of Queen City Laundry! Since purchasing their first location on Craigslist in 2010, they've built a successful four-store operation in Cincinnati. Queen City's payment modernization journey began with Cents Penny readers, evolved to QR payments, and now includes Laundroworks kiosks in two locations—with plans for all four stores soon. The customer response surprised even Dave: "Customers loved it immediately, wanting to know why it wasn't in the other stores." 💡 Dave's perspective has evolved: "I have come full circle in 15 years. I'm going to become a card guy. Everybody thinks I'm a coin guy." Queen City now offers a 25% bonus when customers add cash to loyalty cards, improving operations and enhancing customer satisfaction. Read the full spotlight to learn how their phased implementation approach can work for your business! 👉 https://lnkd.in/eVjdynqS

  • In the evolving laundromat industry, the difference between surviving and thriving is creating experiences customers can't wait to return to. 📋 Our Laundromat Success Checklist: 2025 Customer Service Blueprint breaks down exactly what modern customers expect from their local laundromat: ✓ Welcoming spaces with comfortable seating and reliable WiFi ✓ Digital payment options ✓ Responsive customer service systems ✓ Cost-saving sustainability initiatives ✓ Strategic community building through digital marketing Whether you're looking to make small improvements or completely transform your customer experience, this checklist provides practical, no-nonsense strategies to help your laundromat stand out from the competition. 👉 Download now and transform one-time visitors into regulars! https://lnkd.in/eHxTuJ9T

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  • Cents reposted this

    View profile for Erik Nemes

    Cents is the industry-leading, all-in-one business management system for laundromats and dry cleaners

    Looking forward to attending the Alliance Laundry Systems LLC event in Gulf Breeze, FL next week to talk to current and future laundromat owners about our Cents and Laundroworks products! If you're a current owner or looking to learn more about the laundry industry I highly recommend attending. See you there! https://lnkd.in/etwBXKEs

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  • Cents reposted this

    View profile for Jeff James Martin

    CEO & Founder @ Collective Genius | Author of “Peak Teams - Mastering the Habits of Unstoppable Venture-backed Companies”

    "I love it here so much, please don't fire me." Alexander Jekowsky, CEO and Co-founder of Cents, talks about building a standout company culture on Tech Scenes Unplugged. #venturebacked #vcbacked #venturecapital #leadership #ceo #founder #operatingsystem #peakOS #foundermode

  • Neptune Laundry, a Boston staple since 1999, has always focused on one goal: making laundry day better for customers. But with fierce competition and limited space to grow, they needed a new strategy. 🚚🧺 Enter pickup and delivery. By partnering with Cents and leveraging Uber’s gig economy drivers, Neptune was able to scale their service without full-time drivers. This allowed them to serve customers during off-peak hours and weekends, increasing their order volume dramatically. Key Results: ✓ 300 orders per month (up from just 10!) ✓ Charismatic, personable drivers building strong customer relationships ✓ A commitment to superior customer experience with attention to detail With growth on the rise, Neptune is now focusing on expanding weekend services and ramping up marketing efforts. Their advice? “Just start doing it.” The results speak for themselves. 👉 Read the full story on Neptune Laundry here: https://lnkd.in/ewrPNYva

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Funding

Cents 4 total rounds

Last Round

Series B

US$ 40.0M

See more info on crunchbase