Neptune Laundry, a Boston staple since 1999, has always focused on one goal: making laundry day better for customers. But with fierce competition and limited space to grow, they needed a new strategy. 🚚🧺 Enter pickup and delivery. By partnering with Cents and leveraging Uber’s gig economy drivers, Neptune was able to scale their service without full-time drivers. This allowed them to serve customers during off-peak hours and weekends, increasing their order volume dramatically. Key Results: ✓ 300 orders per month (up from just 10!) ✓ Charismatic, personable drivers building strong customer relationships ✓ A commitment to superior customer experience with attention to detail With growth on the rise, Neptune is now focusing on expanding weekend services and ramping up marketing efforts. Their advice? “Just start doing it.” The results speak for themselves. 👉 Read the full story on Neptune Laundry here: https://lnkd.in/ewrPNYva
