Talking CAHPS by mPulse

📣 HOS is right around the corner. And now HOS and CAHPS together will make up almost 40% of your total Star Rating for 2027. That means planning for HOS can't be a once-a-year scramble—it takes a smart, sustained, year-round strategy. We’ve developed a 4-pronged approach to help you engage the right members, elevate outcomes, and move the needle year-round—and in the critical weeks before the survey. Swipe through to get the details and reach out to learn more about mPulse’s ready-to-deploy solutions to tackle HOS. #MedicareAdvantage #HOS2025 #StarRatings #MemberEngagement #MemberExperience #CAHPS #HOSStrategy

🩺 Trust is a cornerstone of success for health plans and providers. In our latest blog, we explore why trust matters, how it's directly tied to member experience and CAHPS scores, and what health plans can do to measure and build it authentically. ➡️ Read more: https://lnkd.in/ddRQNZwz #Healthcare #HealthPlans #MemberExperience #CAHPS #HealthEquity #DigitalEngagement

🚨 Activate is back! 🎉 Registration is now open for the premier Health Experience & Insights conference, where we'll focus on Building Trust for Better Outcomes: Digital Strategies for the Health Consumer Experience. This year will feature sessions on the latest trends, cutting-edge tech, and advanced digital solutions in two action-packed days of discussion and workshops. Explore the newly released topic tracks and secure your registration by visiting the website --> https://lnkd.in/gbDCYm26 #activate2025 #healthtech #healthinnovation #trustinhealthcare

Let’s talk about HOS. With the Health Outcomes Surveys deploying in four months and the recent associated CMS developments, we’ve been thinking about the importance of the HOS measure set. Along the way, we’ve uncovered some really interesting data that highlight the importance of having a tactical HOS improvement strategy in place. Join Saeed Aminzadeh for the next Talking CAHPS webinar installment tomorrow at 2pm ET to hear all about it --> https://lnkd.in/gcnnTFAw #talkingcahps #hossurvey #cms #starratings

Big news! 🎉 We’re thrilled to launch our new Talking CAHPS website—your new hub for expert insights, strategies, and best practices on CAHPS. Whether you're looking to improve member experience or boost survey scores, we’ve got you covered. Explore the latest articles, tips, and discussions on all things CAHPS today! https://hubs.ly/Q03dkfwS0 #CAHPS #MemberExperience #HealthcareInsights #TalkingCAHPS

Our very own CPO, Saeed Aminzadeh, represented mPulse this week at #ViVE2025 and spoke about the current opportunities for AI in healthcare 🤖 Want to hear more from Saeed? Register for his upcoming webinar, Talking CAHPS: Last-Minute Part D Strategies: https://lnkd.in/gGHY5BVG

Something BIG is in the works for our Talking CAHPS series... 🤫. We’ve been busy behind the scenes, and we can't wait to share what’s coming. Follow Decision Point by mPulse and tune in on February 27th to learn more! #talkingcahps https://hubs.ly/Q036HvR00

[REGISTER NOW] In this month’s episode, we’re going to explore the concept of trust, measuring member trust within your own population, the profile of members that trust their plan and provider, and how to take action to improve member trust. https://lnkd.in/gGHY5BVG

🌟 The 2025 Stars Compare Tool is officially live! 🌟 mPulse's complimentary tool allows you to compare your own year-over-year performance and compare your performance with that of your peers at domain and service area levels. Leverage this tool to help inform strategy for your Q4 initiatives, preparation for CAHPS 2025, enhancing member engagement and experience during AEP & OEP and more! Access the tool here: https://hubs.ly/Q02TtPP90 #2025Stars #HealthcareExcellence #HealthCareTechnology #GapsinCare

We are excited to announce our first-ever live and in-person episode of the Talking CAHPS series at Activate2024! Health plan professionals and our Talking CAHPS series subscribers are invited to join us in Dallas for all of Activate2024! Hop on board and join your peers for an immersive and interactive experience led by industry experts.   Register now to claim your complimentary pass that includes: First-Ever Live Event: Attend the inaugural live episode of Talking CAHPS on the main stage. Hear from mPulse's Chief Product Officer, Saeed Aminzadeh and Rex Wallace, Founder & Principal of Rex Wallace Consulting, LLC. Keynote Address: Hear from Sachin Jain, CEO of SCAN Health Plan, to kick things off with an engaging keynote presentation that you won't want to miss. Insightful Panels: Participate in a variety of executive panel sessions featuring a range of industry experts top health plan leaders. Exclusive Social Activities: Enjoy complimentary networking events and activities, including Top Golf, horseback riding, a visit to the Dallas Arboretum, and much, much more. We look forward to welcoming you! Register here: https://lnkd.in/gCjjMqqh