Talkie.ai

We’re proud to be featured by Andreessen Horowitz among the top companies building Healthcare AI voice solutions. AI makes it possible to dramatically increase the standard of patient service by front desk teams through voice scheduling, AI virtual front desk assistants, automated appointment confirmation calls, and more. And we're putting in the work every day to bring this new standard to medical practices around the world!

I’m thrilled to be taking the stage at the Emerging Founders: Automating Growth event! I will lead a workshop called "From Everyone to Someone: The Niche GTM Playbook" and I’m looking forward to the interesting conversation we’re bound to have. We’ll talk about the benefits of narrowing your focus in accelerating growth—if it sounds counterintuitive, I hope you’ll join us to find out more. 📅 When: April 29th, 12-1:15 PM 📍 Where: Google Warsaw – The Hub 🎟️ Tickets: https://lnkd.in/dVedBgsW 🔗 LI event link: https://lnkd.in/dTCyeu38 Don’t miss out on other workshops and panels about automation run by Dawid Adach, Aleksandra Pedraszewska, Michał Piosik, Mike Korba, Kazik Pietka, and Matěj M.. (You can also use promocode LETSMEET for 20% off the ticket price.) See you there!

“Nurses sometimes have assistants, doctors have assistants, the front desk and the PSSs don’t. [Talkie.ai] is an assistant to the front desk team.” How do our AI voice agents—assistants to the front desk staff—help with everyday tasks? Watch the video with Ashley Glisson, Senior Administrator at MHP Radiation Oncology Institute to find out!

We’ve launched the Talkie.ai Educational Vault! We wanted to create a space where we could share valuable content with anyone who either manages medical practices or is generally interested in tech solutions for clinics. The Educational Vault seemed like a no brainer. For now, the collection includes: - our favorite blog articles, - podcast appearances, - social media posts, - and client interviews. The goal is to develop it consistently and keep providing more and more value—after all, it’s better to start and then improve something than wait until it’s perfect. So how can you access it? Simply sign up for our newsletter and you’ll gain access to the Vault. And yes, that also means we’re restarting a newsletter, with the first edition planned for May. Have you seen other companies do something similar to our Educational Vault? Let me know, I’d love to see some inspiring examples! Sign up here: https://lnkd.in/dwJ2mWyc

AI medical front desk agents should never try to pretend that they're human, even if they sound like one. It all comes down to transparency—and that means we recommend sharing upfront that the person the patient is speaking to is not a person at all, to avoid misleading anyone. Our voice agent, for instance, introduces itself as “Jessica, the virtual assistant.” This way, it can still provide a smooth, friendly, and natural interaction, while making it clear that it’s an AI. Patients value clear communication, and not being upfront about who they’re speaking to could lead to confusion. Giving a human-like experience while being transparent about being AI is the best of both worlds.

Did you know we’re integrated with Elation Health? Integrations with EHRs mean our clients can benefit from powerful automations using AI medical front desk agents. When our AI is connected to your medical records systems, it can: - autonomously schedule and reschedule appointments in your EHR, - easily route patients’ prescriptions refills for approval, - pass messages to providers in your system, and more—all without the need to engage your staff. That’s why we’re proud of our integration with Elation Health and other leading EHRs. After all, it’s all about finding more ways AI can aid our clients (and their patients)!

At the heart of every healthcare facility, the front desk staff serves as the essential point of contact for both patients and providers. Their role is complex, demanding, and absolutely critical to the smooth operation of any practice—which is also why it's important to support them. When correctly used, AI can be a huge help for them.

Prescription refills shouldn’t feel like a game of phone tag between patients, providers, and pharmacists. And they definitely shouldn’t take long, with patients facing the risk of running out of important medication. That’s especially true now, in the age of AI-powered automation. Here’s what a modern prescription refill experience should look like: ✅ Patients request refills over the phone. The AI understands what they need, verifies their identity, and pulls the right medication, dosage, and pharmacy details directly from the EHR. ✅ Providers get ready-to-sign drafts. The AI checks eligibility, collects the required info, and routes the request to the correct inbox in the EHR. ✅ Pharmacists get what they need upfront. No more chasing missing info. Pharmacy calls are streamlined and routed to the right people immediately. The result is a smoother, smarter Rx process for everyone involved. The best thing? This process isn’t theoretical. It’s already live at practices using Talkie.ai. I'm proud of being a part of making this change happen.

“Too good to be true”? That’s exactly what Ashley Glisson, Senior Administrator at MHP Radiation Oncology thought—until she saw our AI voice agent in action. Watch the clip below to find out what made the biggest impact for our client:

Talkie.ai is now integrated with Elation Health! Earlier this year, Elation won Best in KLAS 2025 awards in two categories: EHR-Centric Virtual Care Platform and Small Practice Ambulatory EHR/PM. This recognition highlights their ongoing impact on healthcare innovation and we’re excited to partner with them to enhance patient communication through AI-powered voice agents. Integration with EHRs is crucial for comprehensive, automated services. That’s how our voice agents can pass messages to providers in your system, refill the patients prescriptions, schedule and manage their appointments, and more—all without help from your staff. In fact, with integrated services, AI voice agents can be responsible for 85% of patient phone interactions, leaving the staff to focus on the 15% that requires human insight. Elation Health is just the latest EHR we’re already integrated with, and I’m sure it’s not the last one we’ll add!