Bright Spots in Healthcare

The inspiration for The Bright Spots in Healthcare concept started from a 1990 solution in Vietnam by Jerry Sternin. He gathered mothers to observe healthy children and found they fed their kids crabs, shrimp, and greens instead of rice, and gave more meals with fewer calories. By sharing these practices, the malnutrition rate dropped by 20% in two years. This shows the power of shared knowledge to solve big problems. With host Eric Glazer #HealthcareInnovation #NutritionSolutions #CommunityBasedChange

Maria Baker, VP of Health Strategy & Delivery at Highmark Health, shared on The Bright Spots in Healthcare podcast with Eric Glazer how care becomes more effective when everything is connected. Right now, the focus is on linking clinical programs so patients don’t fall through the cracks. With two-way data sharing between partners, care teams can respond in real time—just like getting a text. It’s all about making healthcare simpler, faster, and more human. Because better care shouldn’t be complicated. #ClinicalProgramIntegration #DataSharingPartnerships #AIPoweredHealthcare

Suzi Pigg, Vice President of Payers at TytoCare, shared on The Bright Spots in Healthcare podcast with Eric Glazer how convenience can truly change the game in virtual care. After reviewing claims data from 160,000 members, only 5% had used virtual care. But once TytoCare was introduced, utilization jumped 8x—and diagnoses in virtual settings rose by 59%. It’s simple: when care is easy to access, people actually show up. That’s how you drive real impact in digital health. #VirtualCareUtilization #HealthcareTechnology #TytoCareResults

On The Bright Spots in Healthcare podcast with Eric Glazer, Roni Mansur, Vice President of Product Management at Mass General Brigham Health Plan, shared how Covid changed the way employers think about health coverage. As companies hired remote workers across the U.S., traditional HMO plans no longer worked. Many had to switch to expensive PPO plans—until a new solution came along. Enter Complete Access EPO: it covers employees nationwide like a PPO, but without the high out-of-network costs. That small 3–4% premium shift (instead of 8–10%) made a big difference for employers and their teams. #AffordableHealthcare #RemoteWorkImpact #EPOPlan

🚨 New Episode Alert! 🎧 The latest episode of Bright Spots in Healthcare is now LIVE! 📢 The New Physician Playbook: AI Workflows and Value-Based Care in Action We brought together incredible leaders from organizations like The Permanente Medical Group, Inc. Kaiser Permanente, UC Davis Health, Summit Medical Group, and Navina to unpack how AI transforms clinical workflows, reduces burnout, and improves patient outcomes. 🎙️ Hear how: ✅ Kaiser Permanente rolled out ambient AI scribes to thousands of physicians ✅ UC Davis created a “Be FAIR” framework to reduce bias in AI models ✅ Summit Medical Group leveraged AI to streamline chart prep and close quality gaps ✅ Millennium Physician Group scaled risk adjustment success with AI in just 1.5 weeks 💡 If you're thinking about introducing or scaling AI in your health system, this is a must-listen. Now streaming on your favorite platform: 🎧 Apple Podcasts: https://lnkd.in/eFmx-w2C 🎧 Spotify: https://lnkd.in/e7uqaKKc 📺 YouTube: https://lnkd.in/eBQTGfsm 🔊 All other podcast apps: https://lnkd.in/euv_NnvU #healthtech #AIinHealthcare #valuebasedcare #brightspotsinhealthcare #clinicalworkflow #digitalhealth #physicianburnout #healthcareinnovation #podcast

On The Bright Spots in Healthcare podcast with Eric Glazer, Lena Perelman, VP of Medicare Product Operations, shared how Medicare Advantage plans are changing for the better. Today, it’s not one-size-fits-all—plans are being shaped to fit real people with real needs. That means thinking about more than just health—it includes language, culture, and personal experiences. SCAN Affirm, for example, is the first Medicare Advantage plan made for the LGBTQ+ community. Healthcare is finally becoming what it should be: personal, inclusive, and made to fit you. #MedicareAdvantagePlans #TailoredHealthcare #InclusiveHealthServices

Please join us for this fantastic event on May 8 from 10:30 a.m. - 1:30 p.m. ET with our partners Navina and TytoCare!

In one year, Kaiser Permanente physicians saved the equivalent of 1,794 working days using ambient scribes. Brian Hoberman MD MBA, MD, MBA, EVP & CIO, The Permanente Medical Group, Inc., shared insights from using ambient scribes at Kaiser Permanente during last week's Bright Spots in Healthcare live episode. He also touches on insights from this report from NEJM Catalyst. You can view the full episode on YouTube at https://lnkd.in/ejdv8Ev2 It will be available on Apple Podcasts, Spotify, Audible, and other podcast apps tomorrow. #AI #AIinHealthcare #healthinnovantion #healthtechnology #patientexperience #healthIT

Tejaswita Karve, Ph.D., Healthcare Quality and Innovation Leader at Mass General Brigham Health Plan joined The Bright Spots in Healthcare podcast with Eric Glazer to spotlight how customer service drives Medicare Advantage success. She points to Mass General Brigham’s growth, thanks to simple, strong service. While often overlooked, customer support is key to guiding members and scaling success across lines. #HealthcareCustomerService #MedicareAdvantage #AIinHealthcare

Mike Rapach, CEO, CareFirst Community Health Plan of Maryland, which is a subsidiary of CareFirst BlueCross BlueShield, shared on The Bright Spots in Healthcare podcast with Eric Glazer how real community partnerships drive innovation. From talks at laundromats to gatherings with expectant moms and diabetics, they meet people where they are. This builds trust and support—leading to a 97% retention rate in their Medicaid plan. #CommunityHealthcare #InnovativePartnerships #TrustBuilding