SatisFacts & ApartmentRatings

Don't miss our SVP of Education and Research, Lia Nichole Smith, and her engagement sessions at Texas Apartment Association's One Expo Conference!🌟 Tired of feeling like just another apartment community? Let’s change that! Learn how to balance the warmth of human interaction with the power of personalization with Lia's session on "Humanized vs. Personalized: Striking the Right Balance with Renters" on May 8 at 11:30AM. Catch her session "'Out of Pocket': Understanding the Buying Language of Gen Z Renters" and discover why Gen Z is less tech-obsessed than you think and why they're more concerned about your company's values than your amenities. ➡️➡️➡️ Make sure to register while you can using this link: https://lnkd.in/gdRkFEEp #apartmentratings #satisfactseducation #multifamilyresearch #TAAONE2025 #residentsurveys #GenZRenters

Do you have the data, guidance, and tools you need to ensure your resident experience aligns with your online reputation? If there are gaps in your data, your retention rates aren't meeting the goal, and/or your reputation could use a boost - the time is now to meet with SatisFacts & ApartmentRatings to understand how we can help 🌟 Will you be at Virginia Apartment Management Association's VAMACON? Schedule time with Wesley Yates or stop by Booth 511 to discuss how our comprehensive feedback and reputation solution has proven success in improving resident sentiment and retention, ultimately reducing vacancy and increasing NOI. Don't be a little fish in a big pond - it's time to make a Big Splash - and we're here to help! #apartmentratings #satisfactsresearch #multifamilyeducation #howepIQareyou #VAMACON

Our unstoppable team is thrilled to be at Texas Apartment Association's ONE Expo Trade Show! 🎊 Stop by booth 624 and chat with our team: Jeff Proebstle, Genevieve "Gen" Martin, Ann Marie Daley, and Liz Berry about our comprehensive resident satisfaction and retention solution. From survey feedback to review cultivation and response to reputation brand analytics - from the tour to the move-out - we equip your teams with all the data and guidance you need to make smart choices with your marketing and operations resources. We can't wait to share more - visit booth 624 to learn more! 👋 #apartmentratings #satisfactseducation #multifamilyeducation #multifamily #residentsurveys #residentretention #FiesTAA #ONEConference #TAAONE #TAAONE2025

Our Director of Research and Performance, Carla J. Alicea, will be speaking at this year's Apartment Innovation and Marketing Conference ! 💡 Make sure to catch her session on "Criticism to Credibility: Building Renter Trust Through Transparency" with Laurel Zacher. This interactive session will tackle the trust crisis head-on, focusing on two key areas: fee transparency and reputation management. Discover actionable strategies to improve fee disclosures, eliminate perceptions of “junk fees,” and build authentic online reputations that align with renters’ lived experiences! ➡️ Register for the conference here: https://lnkd.in/d5Rtf6vN #apartmentratings #satisfactsresearch #multifamilyeducation #AIM2025

Our SVP of Education and Research, Lia Nichole Smith, has an exciting session at this year's AIM Conference©. 🚀 You won't want to miss her session on "The High Cost of Hyperbole: 'Luxury' and Other Multifamily Curse Words" with Mike Whaling. This session isn’t just about shifting the way we market apartments; it’s about building stronger brands by redesigning the marketing narrative with impactful language and positioning strategies that not only enhance your community's image, but also keep your SEO strong and your turnover low! If you haven't already registered to attend AIM, there's still time! ➡️ https://lnkd.in/d5Rtf6vN #multifamily #multifamilyeducation #AIM2025 #aimconf

Ready, Set...Respond Episode 22 is unpacking the REAL reasons residents leave. Join Carla J. Alicea and special guest, Sara Scarborough Graham, as they discuss: 🤔 Why perceived value matters more than price 😠 How daily frustrations erode trust and renewal intent 😊 What steps teams can take now to reduce friction and improve retention This isn’t just a conversation about why residents leave—it’s a research-driven game plan for keeping them. Click Attend ⬇️ to join the Live event OR Register to get the recording 👉 https://lnkd.in/dEkbxcY #multifamily #multifamilyeducation #residentretention #residentsatisfaction

We're excited to be at Delaware Apartment Association Expo Day! 🌟 Stop by booth 29 and chat with RVP of Sales, Diane Van Lear. Learn how our comprehensive survey and reputation solution solves your resident engagement, retention and reputation challenges through AI-driven data analysis and unrivaled education and support! See you there! #apartmentratings #satisfactsresearch #multifamily #multifamilyeducation #DAAExpoDay

SatisFacts & ApartmentRatings is proud to be a sponsor of the Pennsylvania Apartment Association ERAC Educational Round Table Discussions Thursday, April 3rd at the FOP Lounge #5 in Northeast Philly. I will be moderating the discussion: "AI and Property Management: The Future is Calling - Are You Ready?" led by Angie Cramp and Renee McIntyre. #Multifamilyismyfamily #Education #PAA Register your teams here: https://lnkd.in/gDqfVwnf

We're excited to have our team at Minnesota Multi Housing Association (MHA)'s Working Together Conference! 🤝 Make sure to stop by Booth 70 across from the registration table and chat with our SVP of Sales, Todd Bailey, on our newest comprehensive survey tools. You won't want to miss our Director of Research and Performance, Carla J. Alicea's, engaging education sessions💡 📚 Session 1 at 11:20AM - Dealing with Difficult Personalities: From Real Life Encounters to Online Reviews 📚 Session 2 at 1:35PM - Employee Disengagement: Factors and Fixes 📚 Session 3 at 2:40PM - Read the Room: Workshopping Impactful Review Responses ➡️ Register for the conference here: https://lnkd.in/g6Tn3f9G #apartmentratings #satisfactseducation #multifamilyresearch #multifamilyeducation #howepIQareyou #MHAWorkingTogether

Shoutout to the top 10 communities in Jacksonville, FL with the highest epIQ Index for March 2025!📍🌟 The epIQ Index is based on real renter reviews combined with community review response to provide renters with a transparent and easily understood view of the overall community living experience. Check out the ApartmentRatings post featuring these top 10 communities: The Carling Apartments Lofts at Cathedral Melissa Grove Lofts at San Marco East 11 East Forsyth Apartments Ciel Luxury Apartments Peyton Ridge Apartments  Woodlake Park Apartments The Station at San Marco Lofts at Brooklyn 🔗 https://lnkd.in/g5YRC8MP #apartmentliving #apartmentsearch #apartmentsforrent #newapartment #epIQindex #instaapartment #apartmentsinflorida #apartmentsinjacksonville