Sage Hospitality Group reposted this
Today Marc Blackford, our General Manager led our leaders at Hotel Clio, a Luxury Collection Hotel, Denver Cherry Creek through a session inspired by Will Guidara’s Unreasonable Hospitality—a powerful reflection on what it truly means to serve with heart. 🧡 We explored how small, intentional moments can create lasting memories for our guests and how each of us plays a role in bringing “color” to the guest experience. As Will says, “Service is black and white. Hospitality is color.” That mindset challenges us to go beyond expectations—to lead with empathy, creativity, and care in every interaction. How do you go above and beyond in your role to create those ‘colorful’ moments for your guests or team? #sagehospitalitygroup #gobeyond #marriotthotels #luxurycollection #workwhereyoubelong