Provalus

McKinsey & Company's latest study, Who is Rural America?, sheds light on the diverse and evolving landscape of rural communities across the U.S. Their findings reinforce what we’ve long believed—rural America is a vital part of our nation’s economy, yet limited workforce advancement is hindering our ability to unlock its full potential. At our core, Provalus is committed to driving economic growth in these communities by creating meaningful career opportunities. McKinsey’s research highlights the need for tailored solutions that recognize the unique strengths and challenges of these regions. By investing in workforce development, infrastructure, and industry growth, we can help rural communities thrive. To date, Provalus has created more than 1,000 opportunities in Rural America. We believe in the power of rural talent and the impact of sustainable job creation. Let’s continue building a future where geography is not a barrier to opportunity. https://lnkd.in/ebmsBB_U #RuralAmerica #EconomicMobility #JobCreation #Provalus #OptomiProfessionalServices

We're thrilled to have some of our Provalus team joining the OPS crew in Las Vegas for ServiceNow #Knowledge25! Swing by booth #3611 to discover how our Anchored in America delivery model is helping clients tackle complex challenges, drive high-impact outcomes, and maximize their ServiceNow ROI like never before. #ServiceNow #AnchoredInAmerica #Provalus #OptomiProfessionalServices

There’s a better way to do outsourcing, and it’s right here at home. At Provalus, we’re proving that world-class IT and business process outsourcing doesn’t need to go offshore. It can thrive in the heart of small-town America, creating real careers and transforming communities. It’s more than outsourcing. It’s a movement to keep jobs, skills, and opportunities right here at home. https://lnkd.in/ebmsBB_U #ITOutsourcing #BusinessProcessOutsourcing #Onshore #RuralAmerica #Provalus #EconomicImpact #Provalus #OptomiProfessionalServices

Facing mounting pressure to safeguard intellectual property, ensure business continuity, and maintain partner trust, a global manufacturer turned to Provalus for advanced threat detection without the added alert fatigue. Our dedicated, U.S.-based security operations team stepped in, providing 24/7/365 monitoring, expert triage, and rapid incident response. Key outcomes achieved through our partnership included: ⭐️74% reduction in backlog of security incidents ⭐️44% reduction in average close on first assignment ⭐️100% SLA achievement Read the full story here: https://lnkd.in/gTJJNsYp #Provalus #security #cybersecurity #cyberthreats #OptomiProfessionalServices

We had so much fun supporting The TGB Foundation and spreading positivity across our teams! And silly-stringing our coworkers for an extra donation? Totally worth it! 💚☘️ #GivingBack

This week, Provalus Tech Foundry trainers from across the organization met in Brewton, Alabama for a week of training and team-building sessions. On Wednesday, the team spent the morning volunteering at the site of Provalus' first-ever volunteer event, Drexell & Honeybees, a donation-only restaurant in the heart of Brewton. Drexell & Honeybee's is a unique donations-only restaurant that allows patrons who lack the luxury of dining out to enjoy themselves while paying what they can afford for their meals. Learn more about their efforts here: https://lnkd.in/g-xbB7DJ #Provalus #TechFoundry #Volunteering #GivingBack #OptomiProfessionalServices

Join our Chief Growth Officer, Laura Chevalier, on Tuesday, March 11th at 10:00 AM ET for a discussion with Divya Parekh MS, CPC, PCC, LL as they dive in to what truly drives long term success. It is sure to be an inspiring conversation.

We were thrilled to welcome students from Homeschool Connections, a group based at Harvin Clarendon County Library, to our facility in Manning, South Carolina. During their visit, they explored the exciting world of technology and customer service careers. “These students are getting an experience that could inspire them to pursue careers in technology,” said Gabe Perez, Provalus Recruiter. “We don’t require prior IT experience to work at Provalus—just passion and a willingness to learn.” Learn more here: https://lnkd.in/gas7NsSb #Provalus #ITjobs #mentorship #creatingcareers #ManningSC #SouthCarolinaJobs #hiring #ruralAmerica #AmericanJobs #OptomiProfessionalServices

We are honored to have been named a South Carolina Certified STAYS Employer by the South Carolina Department of Employment and Workforce. They believe that veterans and military spouses possess the skills, training, and experience that many South Carolina employers need, and our mission could not align more. Participating in this initiative means we're #dedicated to connecting veterans with the State of South Carolina's workforce, actively creating more opportunities for those who bravely served our country. We know transitioning to civilian life can be challenging, but finding a career shouldn't be. Provalus is proud to help our veterans thrive through a career in technology. Learn more about our hiring heroes initiative at provalus.com/hiring-heroes #Provalus #SouthCarolina #STAYS #CertifiedSTAYSEmployer #JobCreation #RuralAmerica #ITjobs #OptomiProfessionalServices

Join our team next week in Fort Lauderdale as we connect with industry leaders and explore the latest innovations in customer experience at #CXUSAExchange! Will you be there? Let's connect! We'd love to learn about your CX journey and share how we're helping organizations deliver exceptional customer experiences from our Centers of Excellence in rural America. #CustomerExperience #CX #CustomerSuccess #Innovation #fromtheheartofAmerica Laura Chevalier Kayla Newcome Samantha Kane