Pest Daily

Want to take your business to the next level? Sometimes keeping it simple is the best strategy. A Midwest pest control company hit $4.1 million in revenue by getting back to basics using principles from the Scale Matrix. Within 30 months, their revenue jumped from $1.7 million to $4.1 million. Net income more than doubled, reaching 23%. Revenue per technician climbed to nearly $30,000 per month. ✅ “The core business got all the attention,” Garber said. “And the results followed.” By getting rid of distractions and doubling down on what worked, Adam’s team transformed their “jack of all trades” company into a lean, scalable, profitable operation. “This all goes back to one step in the Scale Matrix: service simplification,” Garber said. “Companies try to be everything to everyone, and it holds them back. But if you streamline your offerings, you’ll see gains across every part of the business.” ⭐ Read our latest blog post here to read the rest of the story: https://hubs.ly/Q03hQfLz0

Large HOAs are great sources of recurring revenue for pest control companies, but they’re not the only players in the HOA game. Truth be told, small HOAs can be just as valuable to your bottom line and landing even one of them can pay off big time for your organization. So how do you make your company stand out to small HOAs who are looking for a pest control provider? 🌟 A proven, human approach to build relationships 🌟 Empower the board president and members to view you as a valued partner 🌟 Own the process after the sale and grow your business inside the community Want to find out more on how to achieve these? Click the link to watch the course: https://hubs.ly/Q03hD6lB0

As a pest control owner, you need to understand it's your obligation to take an initiative and push it down to your team. The most important one during this time of the year is teaching your team how to cross-sell and upsell your programs and services. 💸 It's not check the box, it takes effort from you to teach them the value propositions around who you are as a business, what programs you offer and why you're different from the competition. Everyday, grab a group of your team members and start talking about one of your products. Share your knowledge and allow them to become better while bringing more value to the business. Try this out and for more tips on building a team, go to https://lnkd.in/eY3y2gvP 💲

Customer feedback is your roadmap this year. One of the most effective ways to improve your operations and customer experience is to build a system for analyzing and acting on feedback. Not every comment will be accurate, but when it's consistent, it’s a sign there’s a process gap or missed expectation. Whether it’s about communication, service quality, or follow-up, patterns in feedback highlight where your team, systems, or training need growth. Your customers are experiencing your business in real time. They’re giving you the insight you need to improve—if you’re listening. If you're looking to build a better customer experience from the inside out, explore our practical tools and training at: 🔗 growing.pestdaily.com

Coming into 2025 season, one of the most important thing you as an owner can do is address technician burnout ahead of time. Your team has had it easy the past couple months but now it's ramping up. You're going to push for numbers you've never seen before so it's going to be hard. That is why it's important for you as a CEO to have the discussion with your technicians about what it feels like to perform at their best no matter what. Don't forget to remind them season is only a couple months long. Get ahead of it and start talking with your technicians now so there is no worry later. Share this link with your team: https://lnkd.in/eKDr6Nxz

If you're aiming to scale your business this year—whether that's from $1M to $3M, or from $5M to $10M—one of the most overlooked levers is your customer service team. 📈 Growth is about more than generating leads or optimizing routes. It’s about maximizing every customer interaction and building a foundation of consistency, communication, and trust. Each team member should know exactly how their role brings value to the business. One of the best ways to create alignment is by setting individual performance goals for each CSR. These goals should connect directly to both team-level objectives and the company’s larger targets. When each person understands how their performance contributes to the bigger picture, you create a culture of accountability and ownership. Scaling successfully means having every part of your business—sales, field, ops, and customer service—working together. The more aligned your team is, the faster and more sustainably you can grow! Start improving your team daily with growing.pestdaily.com

If your company isn't driving a 70% plus closing ratio on all your inbound calls, you need to take a look at your residential script or your playbook. Residential inbounds is the easiest business to close and we give you a playbook on how to do it. As a member of Pest daily, you have access to the course https://lnkd.in/e8p_6WJd, which tells you all the details that you need to know of the most proven process in the entire industry. Want to become a member and learn the playbook? Click https://lnkd.in/e8euJsgX. ⏳

Time management changes when you’re scaling. If you're leading a pest control company trying to grow beyond $1M or $5M, summer is your growth season. But here's the challenge: the bigger your business gets, the more your role has to evolve. You can’t stay in the weeds and expect to scale. That means: ⭐ Stop multitasking—focus drives better results ⭐ Block time for strategic decisions and growth planning ⭐ Build systems, not just solve problems It’s easy to get stuck in technician or manager mode. But if you want to lead a company that grows without you doing everything, you have to manage your time like a true owner. This shift isn’t easy—but it’s necessary. Time to make yours: growing.pestdaily.com

An inside sales team can be a driver of growth—if you build it with intention. The right team can bring in new business through cold prospecting and unlock revenue from your existing database by identifying upsell and cross-sell opportunities. But before you hire, take inventory: What do your customers already buy? Who has churned but could be reactivated? Is your data clean and actionable? Inside sales is a data-driven department. It only works if you have the systems to support it. 👏 If you decide to move forward, build it in-house. Own the process. Own the data. Own the results. You control the revenue of your organization—make sure you’re building it on your terms. #RevenueGrowth #PestControlBusiness #CustomerRetention

Most companies are sitting on untapped growth—and it’s right inside their own customer database. Right now, it’s worth taking the time to evaluate your database. Is it clean? Consistent? Easy to navigate? Database cleanliness might not feel urgent, but it can create serious revenue opportunities through upsells, cross-sells, and better follow-up. The Upsell & Cross-sell course from Pest Daily outlines practical steps for organizing your customer data and identifying ways to drive 20% year-over-year growth. It’s a strategic, system-focused approach to increasing revenue with the tools you already have. Learn more here: https://lnkd.in/edCpPP4c #BusinessGrowth #CustomerData