Ozonetel | oneCXi

New launch alert! WhatsApp Voice Calls for Business is now live on our oneCXi platform. Engage customers on a channel they love with zero dependency on telecom. Tap into a platform that:   ▶ 65% of customers prefer for instant replies  ▶ 72% love for personalized outreach  ▶ 54% trust for updates Boost conversions by 60% and resolve 80% of queries instantly.  Engage your customers better and smarter. Talk to us! Chaitanya, Prashanth, Linga Reddy, Ram, Sagar, Sudhanshu, Ekta, Jagjit, Rilin, Vinod, Sandeep, Abhishek #WhatsApp #VoiceCalls #CustomerExperience #CustomerEngagement

Join Shalil Gupta today at the BFSI Tech Summit & Awards 2025 as he shares how AI will transform the BFSI landscape in 2025 and beyond, separating industry leaders from those left behind. Meet our team to know how we're helping India’s top BFSI companies deliver better customer experiences and drive measurable outcomes. Learn more about the event here: https://lnkd.in/d_3YU3mJ And follow us on LinkedIn as we bring key highlights from the session. Sagar R., Rilin Channawar, Abhishek Shrivastava, Jagjit Singh Chowdhury, Vikash Kumar Jaiswal, Jankhana Gandhi, Ved Prakash Tiwari, Ajay Yadav UBS Forums Pvt. Ltd. #oneCXi #BFSI #CustomerExperience #AI

River Mobility is revolutionizing electric transportation with their innovative EV scooters. We're happy to support them in elevating their CX, boosting efficiency, and accelerating growth. And the results are brilliant! ▶ From 11-15% to an impressive 61% increase in feedback response rates  ▶ Complete visibility into critical metrics  ▶ Successful WhatsApp channel integration Thank you, Rahul, for sharing how Ozonetel contributed to River Mobility's CX transformation and business success. Stay tuned for more such CX stories — follow us on LinkedIn! Wilson Lobo, Sandeep Sodhi, Sudhanshu Mishra, Aamir Malik, Amar Nath Dubey, Garima Gayatri #CustomerExperience #EV #Automotive #CX

Exciting news! Our customers, Fitness First Middle East and Omorfia Group have won awards for delivering exceptional customer experience at the 20th edition of CX Strategy Summit & Awards 2025. As their CX partner, it's fantastic collaborating with these industry leaders on these nominations and contributing to their success. ▶ Fitness First Middle East: CX Technology Implementation of the Year. GRETEL EUGENIO, Lucy Merigold ▶ Omorfia Group: Seamless Omnichannel Experience Strategy. Hemanth Shetty It's so rewarding to help enterprises achieve impressive business growth and deliver award-winning CX at scale. Congratulations, everyone! And thanks to everyone who joined us to experience oneCXi and explore how it's transforming CX. We enjoyed the conversations. Watch this space as we bring more updates on these CX success stories. Rakesh Jha, Prerna R., Rahul Kumar, Aamir Malik, Vinay Kumar, Hridya Nambiar #CustomerExperience #CX #oneCXi

Thank you for the shout out, LTVplus. Here's to a great partnership in 2025! #VoiceofCustomer #CustomerExperience #CX

Companies that track key metrics are 2.5 times more likely to hit their growth targets. And it’s not about all the data – it’s about what matters.   Today, focusing on the Voice of Business through key metrics like CLTV, revenue growth, retention, etc.– is non-negotiable for long-term success and sustainable growth.    Dive into our guide for a clearer roadmap for truly listening to the voice of your business: https://lnkd.in/dZV29_nz  #VoiceofBusiness #CustomerExperience #CX #CustomerRetention

76% of customers will switch brands after just one bad experience.     Today’s customers have endless options and higher expectations than ever — demanding personalized experiences that combine speed, relevance, and authentic service. Yet many businesses still prioritize what they sell over who they’re selling to. And that's a costly mistake!   Customer obsession flips the script. By putting people at the center of every business decision, you'll drive retention, inspire genuine loyalty, and accelerate growth.   Read our blog to discover how to transform your approach and build lasting customer relationships: https://lnkd.in/dYsmkWEK #CustomerExperience #CustomerObsession #CustomerSatisfaction

The 20th edition of CX Strategy Summit & Awards 2025 kicks off tomorrow in Dubai! Join our team to experience oneCXi and discover how we’re driving the future of customer experience with intelligence and innovation. Be sure to catch up with Rahul Kumar at our booth.   We’re excited for a day filled with interesting conversations, fresh perspectives, and great collaboration. See you there! Aamir Malik, Hridya Nambiar, Vinay Kumar eTronics #CXStrategySummit #CustomerExperience #CX #Dubai

eTronics is all set for the CX Strategy Summit & Awards 2025! We’re excited to be part of the 20th edition of this iconic event, happening at Taj, Dubai on April 16th. Join us as we team up with Ozonetel | oneCXi to showcase how we’re turning insights into innovation and shaping the future of customer experience. Visit our booth and let’s talk tech, transformation, and CX excellence! #eTronics #CXStrategySummit2025 #CustomerExperience #oneCXi #Ozonetel #DubaiEvents #CXInnovation #LetsConnect

#AIDays2025 begins tomorrow! Join Chaitanya for an inspiring masterclass on Building an AI Start-up at India’s largest AI conference in Hyderabad. Get practical insights on how to turn your big ideas into reality. This session is perfect for dreamers and doers ready to shape the future of AI in India. Check out the agenda here and register now: https://lnkd.in/gsDU6Kf3 VISWAM.AI, Swecha Telangana, International Institute of Information Technology Hyderabad (IIITH) #AIForSociety #AI #Startups #India