To address your client's hesitation, build trust by creating a safe, non-judgmental space. Clarify the purpose of progress updates and frame them as opportunities for support, not criticism. Use open-ended questions to encourage sharing and celebrate small wins to boost confidence. Show empathy and patience, reinforcing that updates help align efforts with their goals.

I often find it’s important to understand the root cause of why the client is hesitant to share progress. Is it time? is it down to trust issue? Is it that they are not fully bought into the process? The deeper understanding of what’s driving the behaviour will help to formulate the best approach.

When a client resists sharing progress updates, approach the issue with empathy and strategy. Clarify the value of updates by linking them to their goals, showing how progress monitoring ensures better outcomes. Offer flexible methods for updates, like brief calls or simplified reports, to reduce perceived effort. Build trust by fostering open communication and addressing any concerns. Highlight shared accountability to create a sense of partnership. Reinforce the importance of collaboration, ensuring they feel supported rather than pressured, paving the way for more productive updates.

When a client hesitates to share progress updates, approach with understanding and build trust. Make it clear that sharing updates isn’t about tracking—it's about ensuring the best outcome for both of you. Ask questions to uncover the root of their hesitation, whether it’s fear of bad news or time constraints, and offer simple, manageable solutions. Lead by example, demonstrating that honest communication, both good and bad, drives progress. Success is rooted in open communication. Break down the barriers, and you’ll turn challenges into opportunities for growth and collaboration.

In my prospective: 1. The best way to get updates would be to setup Teams meeting and discuss out the concerns and lack of updates. The meeting would be ice breaker and help you understand as to why the client is hesitant to share Progress updates. 2. Give confidence to the client that you are here to help and doing the best however the lack of updates may delay the resolution. 3. Continuous follow-up and efficient communication would be the key to get the progress updates. 4. Build rapport.