I'll firstly explain them about the importance of technical skills in order to truly thrive and make the best out of their career moves. Next, I'll help them prepare a step by step strategy to truly make sense of the right moves in career.

This is a very common scenario with some generations, and it's happening today to most people with regards to generative AI technology. Position how the technology can help the client be more productive and effective. Bring examples of how it has helped you. Simple example, leverage OneNote as a note taking tool to keep track of notes digitally and on the cloud, access them from anywhere, and easily keep track on conversations across sessions. A recent 2025 Job Skills Report by Coursera states that demand for GenAI skills accelerated 866% year-over-year. Seek consistency in the learning journey and seek progress, not perfection.

Addressing a skeptical client starts with active listening to understand their specific concerns. I would respond with empathy, acknowledging their doubts while providing evidence of technology's effectiveness. For instance, I’d share data showcasing how AI-powered tools enhance personalization, scalability, and measurable outcomes in career coaching. Highlighting success stories, such as organizations achieving higher employee engagement or faster skill development through tech-enabled programs, helps build credibility. I’d also offer a demo or pilot program, allowing the client to experience the value firsthand and addressing doubts in real time.

Technology in career coaching enhances personalization and accessibility. It allows for tailored assessments, progress tracking, and real-time feedback, making coaching more efficient. With data-driven insights, it helps clients identify their strengths and areas for growth. Technology complements traditional methods, leading to more impactful coaching outcomes.

To address a client’s skepticism about technology in career coaching, start by demonstrating tangible benefits. Share examples of how tools like AI-driven career assessments, resume builders, or job-matching platforms have helped others achieve their goals. Use data and success stories to illustrate effectiveness. Introduce one simple, user-friendly tool tailored to their needs, and walk them through its use step-by-step to build confidence. Highlight how technology saves time, offers personalized insights, and enhances decision-making. By showing practical, results-oriented applications, you can ease their skepticism and help them see technology as a valuable asset in their career journey.