Starshipit

Late deliveries drive away around 20% of customers - showing that even small fulfilment issues can have a big impact on customer trust and your bottom line. 💸 But without the right data, it’s hard to know what’s causing the problem or how to fix it. Our latest article covers nine essential shipping KPIs that help you diagnose root causes, from carrier performance to warehouse bottlenecks. 💡 These aren’t vanity metrics, they’re practical, actionable indicators to help you optimise processes, reduce costs and scale with confidence. If you’re aiming for smarter, more data-driven shipping, this is a great place to start. Read the full blog here 🔗 https://hubs.li/Q03gjv1m0

🗣️ Starshipit now integrates with Ecwid by Lightspeed! Ecwid is a user-friendly eCommerce platform that simplifies selling online, in-store, and across social media. With customisable storefronts, seamless payment options, and multi-channel sales tools, it helps businesses grow effortlessly. Now, you can easily add Ecwid to your Starshipit workflow – supercharging your shipping with automation, streamlining fulfilment and cutting down on manual work. 🚀 Together, they’re a game-changer: orders flow directly from Ecwid into Starshipit, and once shipped, tracking updates sync back automatically – keeping customers informed and your workflow smooth. Set-up takes just a few minutes. Get the details in our full guide: 🔗 https://hubs.ly/Q03g3BsN0

90% of shoppers say the post-purchase experience matters just as much as the product itself - is yours up to scratch? 👀 In our latest article, we break down: 🔍 What makes a great post-purchase journey (hint: it’s more than tracking updates) 🌟 Real-world examples from brands like Allbirds, MECCA Brands, and frank body 📈 Simple changes that can improve retention, boost revenue, and reduce “Where’s my order?” queries Whether you’re looking to tighten up your post-purchase strategy or build stronger customer loyalty, this guide is packed with actionable tips. Check it out today 🔗 https://hubs.li/Q03fTl960

In our Evolving Expectations 2025 report, we identified five key strategies retailers are using to take control of shipping costs, without cutting corners. ✂️ They’re consolidating orders to reduce delivery fees, switching to lighter, more sustainable packaging, and implementing automation to streamline operations and free up time. Flexible multi-carrier setups are also becoming the norm, helping retailers choose the most cost-effective option for every order. Efficiency is the new competitive edge and retailers who move fast will lead the way. 🏃➡️ Swipe through the top 5 cost-saving strategies, then dive into the full report to see how they’re being put into action. 🔗 https://lnkd.in/gKsK9Pt8

That’s a wrap on Beyond 2025 🚀 Last Wednesday our team was on the ground at the Zyber - Shopify Plus Partner x Shopify event, connecting with retailers, tech partners and other digital leaders to talk through what’s next for commerce in 2025. From AI and automation to the rise of B2B expectations and seamless omnichannel journeys, one thing was clear: the smartest brands are staying focused, building with purpose, and meeting customers where they are. 💡 Big thanks to the teams at Zyber and Shopify for a sharp, insightful event. ✨ Aaron Somerset | Kelynn Renals | Scott Lumley | Emily Lit 🔥

🚨 Attention retailers: Starshipit now integrates with Katana Cloud Inventory! Say goodbye to inventory headaches – You can now link your Katana MRP account to Starshipit, combining Katana’s powerful inventory management with Starshipit’s shipping automation. Features like real-time order syncing, bulk label printing, and streamlined fulfilment workflows make it easier than ever to manage your shipping process. 🚚 Katana MRP keeps your inventory on track, while Starshipit gives you the tools to save time and stay on top of your shipping costs – perfect for scaling businesses. 🤝 Ready to simplify your operations? Get started today! 🔗 https://hubs.li/Q03fdZG80

Are your shipping costs working for you or against you? 💸 In this short clip from our webinar ‘Turn data into decisions: Shipping analytics for successful retailers’, Georgia Kirkham shares a simple framework to help you get a handle on your freight costs. Here’s the gist: ✔️ What did you expect to pay for shipping? ✔️ What were you actually charged? ✔️ What did you charge the customer? Tracking these three numbers monthly gives you a clear picture of where you’re losing money and where you’ve got room to move. 🎥 Catch the full webinar on-demand and learn how to turn your shipping data into real decisions that improve your margins. 🔗 https://hubs.li/Q03f2r5W0

Great news for NZ retailers: Urgent Couriers Limited is now available in Starshipit 🚚 You can now connect Urgent Couriers to your Starshipit account, giving you access to their range of great services paired with Starshipit’s handy shipping automation tools. Features like branded tracking notifications, bulk label printing, and easy ways to manage pick and pack help you streamline every step of the fulfilment process. Urgent Couriers is also a Toitū-certified carbon-neutral service, with a strong focus on sustainable delivery across same-day and overnight shipping.🍃 It’s one more way Starshipit helps retailers save time, reduce costs, and offer a better delivery experience. Ready to get started? 🔗 https://hubs.li/Q03dPXWT0

You can’t fix what you’re not measuring. 🛠️ Without visibility over your shipping data, you’re left guessing which carriers are actually performing, where delays are creeping in, and how much those fulfilment hiccups are really costing you. 💸 In our latest webinar, ‘Turn data into decisions: Shipping analytics for successful retailers’, the experts broke down how leading retailers are using shipping insights to make smarter choices, reduce delays, and scale operations – all while keeping customers happy. 🤝 Watch the full webinar on-demand for more insights. 🔗 https://hubs.li/Q03dqSHk0 Monique Larsen née Satherley

Rising costs, tighter delivery expectations, and increasingly complex international logistics are pushing retailers to rethink how they deliver value to customers. 🚛📉 Our 2025 Evolving Expectations report highlights five of the biggest challenges retailers are facing right now, from managing returns to navigating regulatory shifts, and, more importantly, how leading brands are responding. If these challenges sound familiar, this report gives you a clearer picture of what’s driving them – and practical ways to turn them into opportunities. 👉 Download the full report and see how retailers are staying ahead. https://lnkd.in/gsqtbzqM