Datacom

Streamline your ITSM replatform in 12 weeks. Join our webinar to learn how. With the end of support for Cherwell Service Management approaching in December 2026, it’s time to act fast and smart. Join us for our live event and explore our proven 12-week roadmap to move your ITSM environment to ServiceNow. Learn how our parallel build process helps minimise downtime, cut costs, and align your IT transformation with your long-term goals. Event details: Date: Friday, 11 April 2025 Time: 2pm NZST | 12pm AEST Location: LinkedIn live Don’t miss out—register now to prepare your business for a brighter digital future! #Datacom #CherwellMigration #ServiceNow #ITTransformation #BusinessReadiness #Workshop

Datacom's Chief Information Security Officer Collin Penman shares his expert insights into the changing cyber threat landscape, his concerns about cyber burnout and his advice on how organisations can look to improve their security posture. https://lnkd.in/gAqvWMvZ #Cybersecurity #AI #cyberburnout Justin Gray Laura Malcolm Mark Micklefield David Stafford-Gaffney

AI adoption is growing among NZ and Australian businesses, but cybersecurity could prove to be an Achilles’ heel. Around a quarter of 500 employees surveyed across both markets for a new State of Cybersecurity Index have read their organisation’s AI security policies. That’s at a time when security leaders see AI-based attacks as their top concern. Download the full report: https://lnkd.in/gUGzGc4g #Cybersecurity #AIattacks #AI #cyberthreats #AIbasedattacks Collin Penman Lou Compagnone Justin Gray Laura Malcolm David Stafford-Gaffney Petro Nel Mark Micklefield

Our team has just been recognised by Dell Technologies as an Advanced Performing Deployment Service Partner for 2025. The achievement recognises the team's work in exceeding performance metrics for services and - most importantly - it means we're ensuring great outcomes for our shared customers. Partnerships are a big part of Datacom's success and we really value the strong partnership we've had with Dell for over a decade. #ThriveTogether #ItsThePeople #PartneringTogether Peter Stein Alasia Noakes Richard Bance Frank Mazzini Andrew Braker @Brendan O'Reilly @Michael Gottschalk

"Like having an office in your pocket" is how one local government customer described our fieldwork tool. Wattle Range Council in South Australia is using Datascape Fieldwork to carry out critical fire prevention inspections more efficiently and accurately. After struggling with outdated tech and processes, fire prevention officers can now accurately conduct critical fire inspections in the field with ease and seamless communication. Wattle Range’s CEO Ben Gower says the Fieldwork app is not just a tool for operational efficiency, it also enables the team to make use of data to enhance customer experiences and measure council performance. "It builds trust between Council and the community, and it starts to inform your elected members about how efficiently the organisation is running, which is incredibly powerful." Read more about our work with Wattle Range here: https://lnkd.in/gZ-B_WeC

Our CISO Collin Penman joined CIO editorial director Cathy O'Sullivan to dig into the findings of our State of Cybersecurity Index 2025. The CIO Leadership Live session explores the findings on the disconnect between security leadership who believe most employees are well informed about cyber threats and their employees who are not so confident. Collin and Cathy also talk about growing concerns about AI-driven attacks and increasing levels of cyber fatigue among IT and security teams. Other insights from our CISO include the fact generic annual security training doesn't work while short, role-specific modules do, AI governance is lagging even as adoption rises which is creating vulnerabilities, and security teams are still fighting the ‘Department of No’ perception. Listen to the full conversation here https://lnkd.in/gW52BskD #cioleadershiplive #cybersecurity Laura Malcolm Justin Gray Lou Compagnone

Datascape and international AI expert Katie King, MBA have produced a toolkit for council teams to assess AI-readiness and create a six-month business plan to kickstart AI adoption. Learn more on how to kickstart your AI adoption https://lnkd.in/gHgw_Bii Peter Nelson John Wiggs Lou Compagnone

A new AI-powered tool is helping audiences find shows they'll love at the Melbourne International Comedy Festival. Learn how the Funny Finder by Datacom is helping festival audiences discover new experiences. https://lnkd.in/gMVdw3Ns #MICF #FunnyFinderbyDatacom

How do we anticipate the future in a way that creates net human good? That was one of the challenging questions posed by our AD of Optimisation and Innovation Tracey Cotter-Martin at today’s Local Government New Zealand Zone 5/6 Conference. Tracey also explored the compounding challenges we face – like infrastructure deficits, workforce gaps, and energy demands – the role of AI and futures thinking in helping solve these challenges and why we need to put people at the centre of all our decision-making as we try to find the answers. Our Datascape modern, cloud-based software suite has been specifically built to help local government organisations in New Zealand and Australia to streamline operations, drive efficiency and improve the way they serve their communities, so we’re proud to sponsor the conference and help contribute to important conversations on the future of local government. Thanks Local Government New Zealand (LGNZ) for bringing us together to have these conversations and for championing innovation and collaboration across the sector. John Wiggs Peter Nelson Georgiana J. Ana-Mari Fisher (nee Gates-Bowey) Tim Searle Karim 🌍 Sabet Clint Francis Nitika Shah

“Local government is a very relationship driven type of business. There’s a sense of purpose. It means what we produce and deliver to our customers has a direct material impact on communities." For Datacom’s new Director of Datascape John Wiggs, working with councils to make a positive difference for the community is very rewarding. Read about how he believes ERP-driven insights help Councils engage with their communities, empower their people, and make the most of tight budgets: https://lnkd.in/gwFk-Dew #Councils #ERP #SaaS #Datascape Peter Nelson Justin Gray