Infosys BPM

We are thrilled to share that Infosys BPM has won Jombay’s WOW Workplace Award 2025! These awards celebrate organizations that receive the most “WOW” reviews from employees on social media — reviews that highlight what makes a workplace truly exceptional. The award was received by Uma Sankar, Vice President & Head – OD, Leadership Development & EMEA HR, Infosys BPM. A big shoutout to our incredible team for making this win! Your unwavering commitment to building an inspiring, empowering, and engaging workplace continues to shine. #infosysbpm #infosys #WowWorkplaceAward2025

#UnspokenBusinessRules Shamita Mukherjee, Senior Vice President and Global Head of HRD, sheds light on forging and fostering workplace friendships and how the way we conduct ourselves in them holds the key to lasting growth. Tune in! #infosysbpm #infosys

We are delighted to share that Infosys BPM, in partnership with T-Mobile, has been honored with the prestigious 2025 SSON North America Impact Award for Customer Centricity. This recognition highlights Infosys BPM’s unwavering commitment to delivering exceptional business value to T-Mobile. The award-winning submission detailed the collaborative partnership and strategic initiatives implemented during a critical period of business transformation. It showcased the successful application of the Process Progression Model® (PPM), which led to optimised operations, enhanced efficiency, and strengthened compliance. The highlights were the strategic alignment and talent development, which played a key role in driving outstanding business outcomes and further reinforcing the partnership. Huge props to the team! Michael J. Frankel I Shanniel Headley, MBA I Brad Roberts I Jeff Burkhart, CPA I Chad Rau I Jeff Ocenasek I Amy Young I Melissa Freeman #SSOWeek #infosysbpmatSSOWeek #infosysbpm

Life insurance underwriting is evolving—from paperwork and medical exams to AI-driven insights and seamless digital journeys. In this blog, Sameh Youssef, Head of Platforms, and Neeraj Kaushik, Principal Consultant at Infosys McCamish, explore the tech trends reshaping the future of life insurance underwriting, making it faster, more personalized, and accessible for all. Read more: https://lnkd.in/eEgkuW56 Thothathri Visvanathan I Madhu Analakkat I Vinay Koushal, IIMB, PMP®, CSM I Chris Merkel I Tom Olacz I Greg Clark I Elizabeth Driskell #infosysbpm #Infosysmccamish #infosys #underwriting

Highlights from #Everest Engage London 2025! An incredible opportunity to connect with the Everest Group team and experience firsthand how #EverestTashi, their AI-powered platform, delivers research insights at the touch of a button. The event featured insightful roundtable discussions, engaging panels, and thought-provoking keynotes, providing actionable strategies and real-world insights. Key topics included the evolving role of #GBS and #GCCs, shifting expectations from service providers, talent and location dynamics, resilience in an era of global uncertainty, technology advancements, and the transformative power of #AI. A truly enriching experience with Everest’s expertise shaping the future of business and technology! Looking forward to driving innovation and transformation together. Madhusudan Menon I Jessica Love I Andrea Vos Theodorou | Shikha Mittal I Mili J. | Sneha Maselkar

Meet Anusha, who walked into Infosys BPM as a campus recruit in 2012, not knowing that this would begin a lifelong bond. Here's what she has to say... "Back in 2012, when I joined Infosys BPM as a campus recruit, I had no idea I would stay this long. But something felt right when I stepped onto the Mysore campus. The energy, the environment, and the sheer brilliance of the place made work feel effortless. Tea breaks turned into laughter-filled moments, team lunches became memories, and every challenge along the way taught me something valuable. Infosys has shaped me in more ways than I can count, and looking back, it was #LoveAtFirstSight." #infosysbpm #infosys

Today, we celebrate MANOJ PHATAK, Senior Quality Functional Head, for completing two incredible decades at Infosys BPM! Over the past two decades, Manoj has taken on diverse roles, each shaping and strengthening the Quality function at Infosys BPM. Currently leading Quality for the Customer Experience Integrated Unit, he continues to shape strategies that elevate customer satisfaction and operational excellence. Beyond work, Manoj’s passion for singing and sketching adds a creative spark to everything he does. His leadership, innovation, and ability to inspire teams have left an indelible mark on all who work with him. Join us in celebrating this remarkable milestone! Drop your wishes and memories in the comments. #infosysbpm #infosys #milestone

A prominent FS engagement at Jaipur DC recently hosted a notable client visit. The clients were impressed by the exceptional hospitality, warmth, and thoughtfully curated experiences provided throughout their time at the Jaipur DC. The visit featured a series of well-organized activities, including strategic meetings, a 'Lunch & Learn' session, and insightful interactions on the production floor with extended team members. The final day culminated in a Townhall event, highlighted by a Vodcast featuring Pavan Kumar Madhuranath, Senior Services Head - Client Operations, in conversation with the client. The event was further enriched by a vibrant 'Rewards & Recognition' ceremony and a captivating 'Fashion Walk' that beautifully showcased the rich heritage of Indian culture. Ishaan Vermani I Nitin Guwalani I Peeyush Kimothi I Ruchi Dubey GPHR I Ayush Dahiya I Parveen Kumar I Harsh Gautam I Pradeep Sharma I Himmat Narooka I Leena Sisodia I Love Gaud I Ashish Sharma I Afreen Khan #infosysbpm #infosys

The rain taps gently on tiled roofs. Mist wraps the trees in a quiet hush. There's a calm in the air, and the sea isn’t far. Can you guess the campus? Drop your guesses in the comments!  #infosysbpm #infosys #guessthecampus

Artificial intelligence is reshaping retail like never before, from AI-powered personal shopping assistants to supply chains that think for themselves. In this podcast, Mehul Goyal, Industry Principal - #Retail & Consumer Industries, dives into how #AI revolutionises storefronts, optimises back-office operations, and even makes next-day delivery feel slow. But with great power comes great responsibility—so how do we ensure AI stays ethical, unbiased, and sustainable? Tune in as we explore the exciting future of AI-infused retail: https://lnkd.in/gYbjvT7y #infosysbpm #infosys