iAdvize

We had an amazing time being on CommerceNext's webinar with Quiksilver & Billabong's Natasha Trout, Boot Barn's Justin Hanley, and Sideshow's Chris Pirrotta discussing the power of AI shopping assistants and personalized experiences. We also discussed that retailers need to fire their chatbot. Why? 📉 Fewer than 1% of shoppers engage the chatbot—even with AI. 💡 Consumers don’t visit stores to chat. They come to shop. 🧨 It’s time to Fire the Chatbot If you're interested in learning more see below or reach out! cc Mike de la Cruz

AI chat interfaces are no longer just tools for turning CX teams into profit centers. By the time a shopper engages with a chat solution, the sale has likely already occurred, which is a huge missed opportunity for any pre-sales activity. AI chat solutions now improve pre-purchase eCommerce journeys, improving key areas like onsite search and product discovery. If you're not using it already, you're missing out on incremental revenue! Learn how retailers can use AI, redefining how brands interact with shoppers and drive more conversions and brand loyalty. Join us next Tuesday, April 9th at 11am PT/2pm ET and learn how key retailers like Sideshow, Boot Barn, and PrettyLitter: 🔍 Utilize AI-driven chat interfaces are transforming onsite search and product discovery 🤝 Deploy real-time engagement in improving conversion rates 💰 Provide proactive customer guidance to increase average order value and customer retention Sign up here 👉: https://lnkd.in/e7z8BBvk Chris Pirrotta Justin Hanley Travis Garcia Allan D. Mike de la Cruz CommerceNext

Shoptalk Spring is around the corner! We'll be heading to Las Vegas next week and hosting retailers, discussing how AI shopping assistants are changing personalization in eCommerce. Are you a retailer heading to Shoptalk? Let us know and join us for our executive roundtables with top brands—we'd love for you to join. Hope to see you there! Melanie F., Sydney Penney, Benjamin Rikli, Sylvain Bailly

📸 Photo dump spécial One to One E-Business ! Monaco 2025, c'est déjà fini ! 🔥🇲🇨 La team iAdvize vient de clôturer trois jours intenses marqués par : ✨ Le décryptage des tendances e-commerce 💜 Des rendez-vous inspirants avec des e-commerçants passionnés ☕ Une consommation excessive de café 👀 Accessoirement, quelques clichés des stands les plus stylés pour inspirer notre équipe marketing Un immense merci à toutes celles et ceux qui sont venus échanger avec nous sur l’IA conversationnelle pour l’e-commerce ! Hâte de poursuivre ces discussions passionnantes et de les transformer en belles collaborations ! 🚀

🚨 Last chance! Our AI & e-commerce webinar is tomorrow! Don’t miss this opportunity to learn how AI is transforming e-commerce and helping brands like Kendra Scott boost sales! 📅 Join us live tomorrow at 11 AM EST with Kamanasish Kundu from Kendra Scott and Thomas Husson from Forrester as we break down real-world AI strategies. ⏳ Save your spot now: https://hubs.la/Q038XBLj0 See you there! 🚀

💡 Retailers understand that gen AI is the 🔑 for improving their shopper journeys and KPIs like conversion rates and AOV. 🤔 BUT many struggle to bridge the gap between strategy and execution, and not implementing a gen AI strategy could mean 30% less sales. 🤯 💸 How do retailers solve for this problem? Join us next Tuesday as we discuss how retailers like Kendra Scott fix the sales funnel with gen AI and AI shopping assistants. Our conservation will by hosted by key retailer thought leaders: 💭 Kamanasish Kundu, VP of eCommerce at Kendra Scott, on how gen AI increases engagement and deflection rates compared to a conventional chatbot 💭 Thomas Husson, Analyst at Forrester, on key 2025 retail trends 💭 Mike de la Cruz, President & Chief Strategy Officer at iAdvize, will provide 3 key insights on gen AI use cases from 150+ retailers It's not too late to join in on the conversation! Sign up here: https://lnkd.in/efrZipEE

🚀 Want to boost your e-commerce conversions? Join us on March 4 at 11 AM to uncover the secrets behind a high-performing e-commerce site! 👉 What’s on the agenda? Kamanasish Kundu (VP, Head of Digital & Ecommerce at Kendra Scott) will share how AI-driven strategies have increased AOV and CVR while deflecting low-value interactions, freeing up teams to focus on high-impact customer engagement. Thomas Husson (VP, Principal Analyst Forrester) will provide insights into the future of e-commerce in 2025, helping you stay ahead in an ever-evolving market. 🔍 Key topics covered: ✅ AI Shopping Assistants: How AI is transforming real-time customer engagement. ✅ Conversational search: Moving beyond keywords to create immersive shopping experiences. ✅ Seamless customer experience: Bridging pre-sales and post-sales to drive long-term loyalty. 💡 Sign up now to gain exclusive insights and take your e-commerce strategy to the next level! 👉 Register here: https://hubs.la/Q037vNrq0

💘 Love in the Age of AI: Bliss or Bust? One thing is certain: AI is transforming online shopping and helping customers find the perfect gift. 🎁 Perfume is a classic Valentine’s Day gift, but how can brands help customers find the perfect scent online without the sensory experience of an in-store visit? 🌹 Parfums Caron found the answer with iAdvize Copilot™ for Shoppers—an AI Shopping Assistant that engages visitors in real time, answers their questions instantly, and guides them toward the perfect scent. The results: 🚀 2x increase in sales via chat! 🤖 79% deflection rate, handled by AI, removing friction and answering key questions about fragrance characteristics, purchasing options, and delivery details 💬 +60% of visitors assisted in their decision-making Final words from Garance Jumeau, Head of Customer Relations at Parfums CARON: "The assistant streamlines the shopping journey, improves conversion rates, increases revenue, and drives more sales: the number of orders placed via chat has doubled since its integration." A huge thank you to Garance Jumeau, Amélie Mazière, and Parfums Caron for their trust! 💝 Full use case in the comments!

Every friction point in your shopping journey is costing you conversions… leaving you with a mere 3% conversion rate. 😰 It’s time to change the game. 📅 Join our exclusive live session on March 4 at 11:00AM EST and explore: ✅ The rise of AI-powered Online Sales Assistants—transforming real-time engagement & boosting conversions ✅ Conversational commerce & guided shopping—how AI is replacing basic keyword-based search with interactive experiences ✅ Beyond promotions: value-based commerce—how to drive sustainable growth and long-term loyalty ✅ The end of siloed shopping experiences—why pre-purchase and post-purchase must be seamlessly connected 🎙️ Featuring top e-commerce experts: 🔹 Thomas Husson, VP & Principal Analyst Forrester 🔹 Kamanasish Kundu, VP of Digital Experience Kendra Scott 🔹 Mike de la Cruz, President iAdvize 👉 Secure your spot now:  https://hubs.la/Q0351Mgf0

Only 39% of retailers are thinking about how to use AI to boost their business goals in 2025—don’t be one of them! Last week, our team attended Forrester’s Predictions 2025 in Paris, where the future of AI-driven customer interactions took center stage. 💡 AI is reshaping customer interactions Instead of simply being layered onto existing interfaces, AI is creating new ways for customers to engage with brands. The shift toward multimodal experiences means companies need to reconsider how they design their digital touchpoints. That’s why we developed Conversation Starters—embedded question prompts that proactively help shoppers find what they need directly on product pages. 💰 Building AI from scratch isn’t the answer Many companies struggle with the complexity and cost of developing AI systems internally. The real challenge isn’t picking the “best” AI model—it’s choosing the right AI solution that integrates seamlessly. 👀 Our interactive product tour shows how an AI shopping assistant seamlessly integrates into your e-commerce experience. —Why build when you can launch a personalized shopping assistant today? ✨ Special thanks for Forrester for featuring iAdvize use cases with Cdiscount, Mademoiselle bio, and Leroy Merlin South Africa and their best-in-class use cases on using AI to improve shopper experiences. Thank you Thomas Husson and Adrien Ollivier for inviting us! Want to go further? Dive into our top 4 predictions for e-commerce in 2025: https://lnkd.in/e7vSczkm