Glanceable

Les agents IA sont en train de redéfinir la relation client, et il est temps de comprendre pourquoi ils sont indispensables. Dans notre dernier article, on vous donne les clés pour saisir cette révolution qui gagne du terrain : - Ce qui différencie vraiment un agent IA d’un chatbot classique - Comment passer de l’analyse à l’action en quelques clics - Pourquoi vos équipes CX, VoC et CRM vont adorer cette révolution Si vous cherchez à gagner en agilité, à renforcer l’engagement client et à optimiser votre retour sur investissement, ne passez pas à côté de cette lecture. Tout est là, expliqué simplement et prêt à vous inspirer ➤ https://lnkd.in/euYGnb5h #Glanceable #BlogCX #IA #VoixDuClient #RelationClient #Automation #Innovation #CustomerExperience

Our team is excited to share a quick dive into the game-changing world of AI Agents! Forget basic chatbots – these intelligent systems are planning, acting and revolutionizing customer relations and beyond. Every business should be paying attention… We certainly are! Want to learn more? Head to our website to read our blog post: https://lnkd.in/e7MJKnrm #AIAgents #CX #VoC

Our team is excited to share a quick dive into the game-changing world of AI Agents! Forget basic chatbots – these intelligent systems are planning, acting and revolutionizing customer relations and beyond. Every business should be paying attention… We certainly are! Want to learn more? Head to our website to read our blog post: https://lnkd.in/e7MJKnrm #AIAgents #CX #VoC

Wow, what a week in Paris with Glanceable! 🇫🇷✨ I swapped my living‑room desk for in‑person dinners, a hands‑on cooking class (let’s just say my cooking skills need work 😅 - although the end result was AMAZING), whiteboard roadmap sessions, matcha walks and a few late‑night conversations. What really stuck with me was: - Our roadmap came to life as we turned real user feedback into crystal‑clear timelines. - Growth ideas cooked fast: we tested design tweaks on the spot. - Team vibes hit a new high thanks to UX critiques, fun cooking challenges and those “what if…” side conversations. 💡 Remote‑first doesn’t have to mean screen‑locked. Intentional offsites spark the kind of trust and creativity that intensifies the relationships over a call. Learn a bit more about remote work in this “Remote Playbook”, a quick guide to designing scalable, high‑impact remote-first for teams. Grab your copy here: https://lnkd.in/dQZ2v9w4 How do you bring your virtual team together IRL? I’d love to hear your go to activity! 👇

72 hours cooking up a roadmap (and some focaccia). 👩🍳 At Glanceable, we've got a simple recipe for building great products: one united team, fresh ideas, a pinch of ambition, and, of course, plenty of butter. Last week, we gathered in Paris for our hackathon. Three intense days of rethinking our platform’s future, testing bold ideas, coding, and cooking some memorable dishes, special mention to the focaccia, which probably deserves its own roadmap. The result? A clearer vision, promising features in the works, and a team more aligned than ever. We came back energized, with one certainty: great products aren’t dreamed up, they’re cooked up, by a passionate team, one step at a time. #TeamGlanceable #Hackathon #CookingAndCoding #ProductCulture #VoiceOfCustomer #CustomerExperience

Just wrapped up 3 energizing days of team and product building in Paris with the Glanceable crew. There’s something truly special about being in the same room — ideas flow faster, feedback is instant, and the energy is contagious. Remote is powerful, but some moments are just better in person. At Glanceable, we’re building something bold: A customer analytics platform that actually makes your team smarter, faster, and more focused on what truly matters. Our goal is to build the most user-friendly, insight-rich, and value-driving customer analytics product in the world — one that helps thousands of organizations understand their users better — so they can build better products, deliver better services, and drive real results. And we’re not just talking — we’re shipping. A small sample of what's coming in the next few months: - We already support conversations, emails, calls, surveys, reviews, and social media — now we’re leveling up the 360° view with powerful new visualizations that bring everything together more clearly than ever. - Multi-agents systems will communicate directly to your tools, helping not just detect problems, but actively assist in solving them. - You’ll be able to securely inject your own company knowledge to make the AI deeply contextualized and personalized. - We’re introducing an engagement layer with gamified feedback loops to make insight discovery more dynamic and team-driven. - And powering it all? A hybrid engine of proprietary models and LLMs, built on a robust analytics foundation. Because LLMs alone don’t cut it for real analytics — you need structured intelligence beneath the surface: classification, clustering, similarity scoring, and many more. That’s what turns raw feedback into real product decisions. AI has been in our DNA long before it became trendy. But we’ve always believed the same thing: AI should amplify humans, not replace them. We’re building tools to make teams 100x more productive — with less guesswork, less noise, and more clarity in every decision. Big things ahead. #AI #CustomerExperience #Analytics #Teamwork #Startups #ProductDevelopment #Glanceable

✨ When you’re building something ambitious, it’s easy to forget: companies are not built by products or strategies — they’re built by people. Last week, most of the Glanceable team came together in Paris for three intense days of collaboration, creation, and connection. We’re a remote-first company, and while virtual tools keep us productive, nothing replaces the energy of being together in the same room — brainstorming side by side, challenging ideas on the fly, laughing at shared jokes, celebrating wins in real-time. During those few days, I was reminded of something simple but powerful: Trust isn’t built through Zoom calls. It’s built in moments of shared effort — solving a tough problem, helping a teammate, staying late to push an idea further. It’s in those moments that a team becomes something more: a group of people who are not just working on the same thing, but for each other. And ultimately, that’s what builds great products, great companies, and lasting success. 🚀 Thank you to the whole Glanceable team for bringing not just your talent, but your heart and energy to everything we do. The best is yet to come. #Teamwork #Leadership #Entrepreneurship #Startups #Glanceable #Culture

Glanceable #hackathon. We’re cooking something cool this week 🚀🚀🚀

Big moment for Glanceable! Our CEO and my co-founder Arthur Cohen was featured on BFM Business this weekend to share our mission: helping companies optimize the customer journey using AI. He spoke about how we analyze feedback across every stage of the customer experience, how we stand out from other AI solutions, and who we’re building for. Grateful for the spotlight and the opportunity to share what we’re building with a broader audience. The full interview is linked in the comments of his post. #BFMBusiness #CustomerExperience #AI #Innovation #Glanceable #StartupJourney

🎥 Ma première fois à la télévision ! J’ai eu l’opportunité de passer sur BFM Business – Parole d’Entreprise pour partager mon parcours, mon projet et la vision qui m’anime chaque jour. Honnêtement ? C’est un exercice très différent de ce à quoi je suis habitué. Rien à voir avec une vente, un pitch devant des investisseurs ou une présentation en public. La caméra, les lumières, le timing… tout est nouveau, et un peu intimidant. Mais c’est justement ce type de défi qui nous fait sortir de notre zone de confort. Et c’est là qu’on grandit – personnellement comme professionnellement. Accepter d’être un peu mal à l’aise, vulnérable parfois, c’est aussi ça entreprendre. Merci à l’équipe de BFM Business et en particulier à Vincent Touraine pour leur accueil, et à toutes celles et ceux qui soutiennent ce projet depuis le début 🙏 Le lien de la vidéo est dans les commentaires👇 #BFMBusiness #Entrepreneuriat #Innovation