Mobey Forum

🌟 Exciting times at Mobey Forum's AI Expert Group! Our core team recently came together to brainstorm the themes that are top of mind for banks when it comes to AI today. It’s fascinating to see which topics rise to the surface as banks continue to adapt and innovate with AI.   In our conversation, the top suggestions for the Expert Group to discuss next were:   ✅ Fostering trust in AI for end users ✅ Exploring Model Context Protocols ✅ Agentic AI ✅ Unlocking the potential of GenAI in payments ✅ Guardrails from all angles (i.e. technology, regulatory, ...)   As the next phase of the group kicks off, we’re excited to delve deeper into some of these areas and help shape the path forward. 🚀   Anything we missed? #MobeyForum25 #AIExpertGroup #AI #Banking #Payments Amir Tabakovic Rupert Rieder Aleksandar Nikov Johannes Erlingsson

💡 What’s next for digital payments? At Mobey Forum's next Member Meeting in Zürich, hosted by UBS on 11–12 June, we will unpack some of the most pressing developments shaping the future of payments.   From account-to-account payments at the point of sale to wallet interoperability across Europe, we’ll explore the practical implications of the shifting payment landscape. Discussions will also cover central bank digital currencies and digital cash and what they mean for the broader ecosystem.   We’ll bring together perspectives from both banking and merchant sides—looking at issues like checkout friction, fragmented EV charging experiences, and increasing cart abandonment.   Speakers from UBS, EMPSA European Mobile Payment Systems Association, Visa, TWINT, EPI Company, SOK, and more, will dig into the real-world challenges and opportunities driving payments innovation today. Members can now register on the Online Member Community — link in the first comment👇 🔒Mobey Forum Member Meetings are open to members only. If you are interested in learning more about our activities or membership, please contact sini.lind[at]mobeyforum[dot]org.

🎧 The key questions to ask before launching Conversational AI – in just 30 minutes!   This new podcast from Mobey Forum’s AI Expert Group dives into what banks need to consider when building customer-facing Conversational AI solutions. From objective to deployment, it’s a must-listen not just for AI teams, but the whole organisation.   As co-chair Amir Tabakovic puts it: “This is a team sport” – collaboration is key to getting the mix right for a solution full of potential, but not without its challenges.   The podcast accompanies the infographic: 📊 “10 Must-Answer Questions for Banking Executives to Ask Before Going Live with Customer-Facing Conversational AI Solutions”, based on insights from Mobey Forum's member banks and external experts – offering a structured view of how financial institutions are approaching Generative AI towards customers.   🎙️ Listen in as Amir Tabakovic, Rupert Rieder, and Vjekoslav Bonic walk you through the key questions to prepare for launch. Podcast available on: 🎧 Mobey Forum website -https://lnkd.in/dPZmcpgP 🎧 Spotify -  https://lnkd.in/d6qBSWH4 🎧 Apple Podcasts - https://lnkd.in/dU58ZDDq The infographic is available for download on the Mobey Forum website: https://lnkd.in/dtCtRGYR   #ConversationalAI #GenerativeAI #Banking #AIinBanking #MobeyForum25

Mobey team at Baltic Fintech Days 🤩

A warm welcome to the latest addition to the Mobey Forum membership: TSYS! Great to have you with us! Jos Veendrick Matt Griffin Sara Ruffell

📣 Announcing our first speakers for the Zürich Member Meeting | 11–12 June At the Zürich Member Meeting — covering topics from cross-border and blockchain to the merchant perspective — we welcome speakers from across the industry to share their views on the latest developments in payments. We are excited to share the first names with you:   • Andreas Kubli, Head of Channels and Platforms, UBS • Aigool (Julie) Khalikova, Head of Strategy, Visa Europe • Xiaonan Zou, Head of Innovation and Digital Assets, UBS • Ralph Sutter, Product Owner Post Trade, UBS • Piotr Jan Pietrzak, New Markets Lead, EPI Company • Markus Kilb, CEO, TWINT • Christian Pirkner, Chairman of EMPSA European Mobile Payment Systems Association • Kai Lindström, Vice President, Payments, SOK    UBS and Mobey Forum look forward to welcoming our members to Zürich for two days of insight, innovation, and industry connections! ✨ 👉 Members can now register on the Online Member Community: https://lnkd.in/dTUrwK8j 🔒Mobey Forum Member Meetings are open to members only. If you are interested in learning more about our activities or membership, please contact sini.lind@mobeyforum.org.

Welcome IDEMIA – we are so pleased to welcome you to the Mobey Forum membership and look forward to your contributions! Torbjörn Norée Lillian Grosman Zoltan MIKLOS

We are pleased to present to you Mobey Forum’s Board of Directors for 2025, elected at the Annual General Meeting in Vienna on 13 March!   Chair: Kasper Sylvest – Danske Bank Vice Chair: Taru Möller – Nordea   Board Members: Javier Mas – CaixaBank Iryna Arzner – Raiffeisen Bank International AG Jukka Yliuntinen – G+D Netcetera Maurizio Poletto – Erste Group George Charalambous – HSBC Nicolas Cramer – UBS Cédric Sieber – PostFinance Kevin Faragher – Interac Corp. Petter Lee-Johannessen – DNB   The dedication of the board steers and supports Mobey Forum in its mission to connect members from around the world and bring together people who are navigating similar questions to shape the future of digital financial services. We look forward to the continued collaboration to advance our shared goals and drive meaningful impact across the industry!

Mobey Forum is proud to join Baltic Fintech Days next week! In Vilnius, Mobey’s Payments Expert Group co-chairs, Ville Sointu and Pål Krogdahl, will take the stage for a fireside chat on the group’s upcoming report: 'Embedded Finance – Strategic Options for Banks and the Business Models Behind Them'. The report offers a practical roadmap for banks to define and implement Embedded Finance strategies, featuring real-world examples and scalable business models — and will be out still before the summer holidays!   We are excited to be a part of Europe’s most vibrant fintech experience, spotlighting the region’s rise as a fintech powerhouse. With strong representation from across Estonia, Latvia, and Europe, the event brings together key players shaping the future of finance.   Thank you for the invitation at Chris C.!   The Mobey team will be present — we look forward to seeing you there! 🙌 #BalticFintechDays #EmbeddedFinance #banking #fintech

“The rise in account-based digital wallets is a natural evolution that we see in the market.”   Tune in to Mobey Forum’s latest podcast where the Digital Wallet Expert Group’s co-chairs expand on the insights from the group’s newest report: 'Account-Based Digital Wallets: Navigating the Future of Payments', published last month.   This podcast with Kristian T. Sørensen, Marina Repo, and Cédric Sieber, explores e.g. the following questions: 💭 What advantages do account-based wallets offer over traditional payment methods? 💭How can banks use account-based wallets to maintain market position and strengthen customer relationships? 💭What drives adoption, and how does payment regulation shape the wallet landscape? 💭What drives consumer and merchant adoption, and what are the main challenges—interoperability, security, and competition? 💭What future drivers and services—including tokenisation and digital ID—are emerging? Podcast available on: 🎧 Mobey Forum website - https://lnkd.in/dUaeRi56 🎧 Spotify - https://lnkd.in/dv2-WpDi 🎧 Apple Podcasts - https://lnkd.in/dHiacVDp You can download the full report, free-of-charge, on the Mobey Forum Website: https://lnkd.in/dJXCAr5p